{"id":4001,"date":"2014-01-31T17:05:55","date_gmt":"2014-01-31T10:05:55","guid":{"rendered":"http:\/\/science-technology.vn\/?p=4001"},"modified":"2014-01-31T17:06:39","modified_gmt":"2014-01-31T10:06:39","slug":"quan-li-cong-nghe-thong-tin-2","status":"publish","type":"post","link":"https:\/\/science-technology.vn\/?p=4001","title":{"rendered":"Qu\u1ea3n l\u00ed C\u00f4ng ngh\u1ec7 th\u00f4ng tin"},"content":{"rendered":"

Khi nhi\u1ec1u c\u00f4ng ti \u0111ang \u00e1p d\u1ee5ng C\u00f4ng ngh\u1ec7 th\u00f4ng tin (CNTT) \u0111\u1ec3 c\u1ea3i ti\u1ebfn doanh nghi\u1ec7p c\u1ee7a h\u1ecd, h\u1ecd c\u0169ng c\u1ea7n ng\u01b0\u1eddi c\u00f3 k\u0129 n\u0103ng CTT \u0111\u1ec3 qu\u1ea3n l\u00ed ch\u00fang. Mua trang thi\u1ebft b\u1ecb nh\u01b0 ph\u1ea7n c\u1ee9ng, m\u00e1y ph\u1ee5c v\u1ee5, m\u1ea1ng l\u00e0 d\u1ec5 d\u00e0ng nh\u01b0ng c\u00f3 \u0111\u01b0\u1ee3c ng\u01b0\u1eddi CNTT c\u00f3 k\u0129 n\u0103ng \u0111\u1ec3 ch\u1eafc n\u00f3 \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n \u0111\u00fang l\u00e0 kh\u00f3 h\u01a1n nhi\u1ec1u. C\u00e1c nh\u00e0 cung c\u1ea5p c\u00f4ng ngh\u1ec7 h\u0103m h\u1edf b\u00e1n cho b\u1ea1n m\u1ecdi trang thi\u1ebft b\u1ecb b\u1ea1n c\u1ea7n, nh\u01b0ng ch\u1eebng n\u00e0o b\u1ea1n ch\u01b0a c\u00f3 ng\u01b0\u1eddi CNTT c\u00f3 k\u0129 n\u0103ng \u0111\u1ec3 l\u00e0m cho n\u00f3 l\u00e0m vi\u1ec7c, b\u1ea1n s\u1ebd kh\u00f4ng nh\u1eadn \u0111\u01b0\u1ee3c \u00edch l\u1ee3i m\u00e0 c\u00f4ng ngh\u1ec7 \u0111\u00f3 \u0111em l\u1ea1i.<\/span><\/p>\n

Sai l\u1ea7m th\u00f4ng th\u01b0\u1eddng c\u00e1c c\u00f4ng ti hay ph\u1ea1m ph\u1ea3i l\u00e0 mua nhi\u1ec1u trang thi\u1ebft b\u1ecb CNTT tr\u01b0\u1edbc khi h\u1ecd th\u1eadm ch\u00ed bi\u1ebft h\u1ecd c\u1ea7n g\u00ec v\u00e0 l\u00e0m sao c\u00e1c trang thi\u1ebft b\u1ecb n\u00e0y c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c d\u00f9ng. C\u00f3 trang thi\u1ebft b\u1ecb c\u00f4ng ngh\u1ec7 kh\u00f4ng \u0111em t\u1edbi b\u1ea5t k\u00ec \u00edch l\u1ee3i hay gi\u00e1 tr\u1ecb n\u00e0o. Kh\u00f4ng nh\u01b0 c\u00e1c t\u00e0i s\u1ea3n nh\u01b0 \u0111\u1ea5t \u0111ai hay nh\u00e0 c\u1eeda m\u00e0 c\u00f3 th\u1ec3 t\u0103ng gi\u00e1 tr\u1ecb theo th\u1eddi gian, gi\u00e1 tr\u1ecb c\u1ee7a trang thi\u1ebft b\u1ecb c\u00f4ng ngh\u1ec7 gi\u1ea3m \u0111i nhanh ch\u00f3ng v\u00ec c\u00f4ng ngh\u1ec7 thay \u0111\u1ed5i nhanh ch\u00f3ng. \u0110i\u1ec1u quan tr\u1ecdng \u0111\u1ed1i v\u1edbi c\u00f4ng ti l\u00e0 bi\u1ebft r\u1eb1ng gi\u00e1 tr\u1ecb c\u1ee7a CNTT kh\u00f4ng \u1edf trong trang thi\u1ebft b\u1ecb m\u00e0 \u1edf trong vi\u1ec7c th\u1ef1c hi\u1ec7n v\u00e0 s\u1eed d\u1ee5ng \u0111\u00fang.<\/p>\n

C\u00f4ng ti c\u00f3 th\u1ec3 \u0111\u1ea1t t\u1edbi \u00edch l\u1ee3i khi CNTT t\u1ea1o kh\u1ea3 n\u0103ng cho m\u1ecdi ng\u01b0\u1eddi l\u00e0m m\u1ecdi th\u1ee9 kh\u00e1c \u0111i v\u00e0 hi\u1ec7u qu\u1ea3. Ch\u1eb3ng h\u1ea1n, thay v\u00ec g\u1eedi c\u00f4ng vi\u1ec7c gi\u1ea5y t\u1edd t\u1eeb v\u0103n ph\u00f2ng n\u00e0y sang v\u0103n ph\u00f2ng kh\u00e1c, m\u1ecdi ng\u01b0\u1eddi c\u00f3 th\u1ec3 g\u1eedi emails nhanh h\u01a1n v\u00e0 r\u1ebb h\u01a1n. CNTT cho ph\u00e9p m\u1ecdi ng\u01b0\u1eddi l\u00e0m vi\u1ec7c hi\u1ec7u qu\u1ea3 v\u00e0 \u00edt l\u00e3ng ph\u00ed. Ch\u1eb3ng h\u1ea1n, d\u00f9ng ph\u1ea7n m\u1ec1m x\u1eed l\u00ed v\u0103n b\u1ea3n l\u00e0 t\u1ed1t h\u01a1n d\u00f9ng m\u00e1y ch\u1eef v\u00ec n\u00f3 c\u00f3 th\u1ec3 s\u1eeda \u0111\u01b0\u1ee3c sai s\u00f3t v\u00e0 thay \u0111\u1ed5i m\u1ecdi th\u1ee9 d\u1ec5 d\u00e0ng. CNTT cho ph\u00e9p m\u1ecdi ng\u01b0\u1eddi trao \u0111\u1ed5i hi\u1ec7u qu\u1ea3 v\u00e0 r\u1ebb h\u01a1n. Ch\u1eb3ng h\u1ea1n d\u00f9ng c\u00f4ng ngh\u1ec7 ti\u1ebfng n\u00f3i qua IP nh\u01b0 Skype thay v\u00ec \u0111i\u1ec7n tho\u1ea1i, c\u00f4ng ti c\u00f3 th\u1ec3 gi\u1ea3m \u0111\u01b0\u1ee3c chi ph\u00ed. CNTT t\u1ef1 \u0111\u1ed9ng c\u00e1ch m\u1ecdi ng\u01b0\u1eddi l\u00e0m vi\u1ec7c qua thi\u1ebft k\u1ebf l\u1ea1i c\u00e1c qui tr\u00ecnh doanh nghi\u1ec7p v\u00e0 xo\u00e1 b\u1ecf d\u01b0 th\u1eeba. Ch\u1eb3ng h\u1ea1n, thay v\u00ec c\u1ea5u tr\u00fac c\u00f4ng ti theo c\u1ea5p b\u1eadc ch\u1ee9c n\u0103ng n\u01a1i t\u1eebng \u0111\u01a1n v\u1ecb th\u1ef1c hi\u1ec7n m\u1ed9t c\u00e1ch \u0111\u1ed9c l\u1eadp, c\u1ea5u tr\u00fac c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf l\u1ea1i t\u01b0\u01a1ng \u1ee9ng v\u1edbi qui tr\u00ecnh chu\u1ea9n n\u01a1i c\u00e1c bi\u00ean gi\u1edbi \u0111\u01b0\u1ee3c xo\u00e1 b\u1ecf, m\u1ecdi ng\u01b0\u1eddi l\u00e0m vi\u1ec7c kh\u00f4ng v\u00ec \u0111\u01a1n v\u1ecb c\u1ee7a h\u1ecd m\u00e0 v\u00ec vi\u1ec5n ki\u1ebfn chung v\u00e0 cam k\u1ebft. CNTT c\u00f3 th\u1ec3 c\u1ea3i ti\u1ebfn trao \u0111\u1ed5i gi\u1eefa c\u00f4ng ti v\u00e0 kh\u00e1ch h\u00e0ng. Ch\u1eb3ng h\u1ea1n, thay v\u00ec g\u1eedi th\u00f4ng b\u00e1o s\u1ea3n ph\u1ea9m cho t\u1eebng kh\u00e1ch h\u00e0ng qua th\u01b0, c\u00f4ng ti c\u00f3 th\u1ec3 \u0111\u0103ng th\u00f4ng b\u00e1o s\u1ea3n ph\u1ea9m l\u00ean website c\u1ee7a n\u00f3. Kh\u00e1ch h\u00e0ng d\u00f9ng s\u1ea3n ph\u1ea9m c\u00f3 th\u1ec3 cung c\u1ea5p ph\u1ea3n h\u1ed3i ngay l\u1eadp t\u1ee9c qua \u0111i\u1ec1u tra c\u1ee7a c\u00f4ng ti. CNTT t\u1ea1o \u0111i\u1ec1u ki\u1ec7n cho c\u1ed9ng t\u00e1c nhi\u1ec1u h\u01a1n gi\u1eefa c\u00f4ng ti v\u00e0 nh\u00e0 cung c\u1ea5p. Ch\u1eb3ng h\u1ea1n, thay v\u00ec \u0111\u1ec3 m\u1ecdi ng\u01b0\u1eddi \u0111\u1eb7t h\u00e0ng v\u1eadt t\u01b0 th\u00f4 khi \u0111\u01b0\u1ee3c c\u1ea7n, h\u1ec7 th\u1ed1ng CNTT c\u00f3 th\u1ec3 gi\u00e1m s\u00e1t vi\u1ec7c d\u00f9ng trong c\u01a1 x\u01b0\u1edfng v\u00e0 khi ch\u00fang xu\u1ed1ng d\u01b0\u1edbi m\u1ed9t m\u1ee9c n\u00e0o \u0111\u00f3, n\u00f3 g\u1eedi \u0111\u01a1n cho nh\u00e0 cung c\u1ea5p m\u1ed9t c\u00e1ch t\u1ef1 \u0111\u1ed9ng. H\u1ec7 th\u1ed1ng CNTT c\u00f3 th\u1ec3 h\u1ed7 tr\u1ee3 cho vi\u1ec7c l\u00e0m quy\u1ebft \u0111\u1ecbnh doanh nghi\u1ec7p b\u1eb1ng vi\u1ec7c cung c\u1ea5p cho ng\u01b0\u1eddi ch\u1ee7 c\u00f4ng ti v\u1edbi d\u1eef li\u1ec7u doanh nghi\u1ec7p v\u1ec1 v\u1eadn h\u00e0nh c\u1ee7a c\u00f4ng ti c\u0169ng nh\u01b0 th\u00f4ng tin th\u1ecb tr\u01b0\u1eddng qua \u1ee9ng d\u1ee5ng trinh s\u00e1t doanh nghi\u1ec7p. Tuy nhi\u00ean t\u1ea5t c\u1ea3 nh\u1eefng \u00edch l\u1ee3i n\u00e0y ch\u1ec9 x\u1ea3y ra v\u1edbi vi\u1ec7c d\u00f9ng \u0111\u00fang v\u00e0 c\u00f3 ng\u01b0\u1eddi qu\u1ea3n l\u00ed CNTT c\u00f3 k\u0129 n\u0103ng, ng\u01b0\u1eddi c\u00f3 tri th\u1ee9c v\u00e0 k\u0129 n\u0103ng trong qu\u1ea3n l\u00ed c\u00f4ng ngh\u1ec7 th\u00f4ng tin.<\/p>\n

Ng\u00e0y nay ph\u1ea7n l\u1edbn c\u00e1c c\u00f4ng ti \u0111\u1ec1u c\u00f3 Gi\u00e1m \u0111\u1ed1c th\u00f4ng tin (CIO) vi\u1ec7c c\u1ee7a ng\u01b0\u1eddi n\u00e0y l\u00e0 \u0111\u1ea3m b\u1ea3o s\u1eed d\u1ee5ng \u0111\u00fang c\u00f4ng ngh\u1ec7 cho c\u00f4ng ti. CIO gi\u00e1m s\u00e1t chi\u1ebfn l\u01b0\u1ee3c CNTT, ph\u00e1t tri\u1ec3n c\u00e1c chu\u1ea9n k\u0129 thu\u1eadt, tri\u1ec3n khai c\u00f4ng ngh\u1ec7, v\u00e0 gi\u00e1m s\u00e1t c\u00f4ng nh\u00e2n gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 c\u00f4ng ngh\u1ec7 th\u00f4ng tin h\u00e0ng ng\u00e0y c\u1ee7a c\u00f4ng ti. Khi m\u1ed9t c\u00f4ng ngh\u1ec7 m\u1edbi \u0111\u00e3 \u0111\u01b0\u1ee3c nh\u1eadn di\u1ec7n, CIO x\u00e2y d\u1ef1ng chi\u1ebfn l\u01b0\u1ee3c thu nh\u1eadn v\u00e0 th\u1ef1c hi\u1ec7n, bao g\u1ed3m ph\u00e2n t\u00edch chi ph\u00ed-\u00edch l\u1ee3i v\u00e0 thu h\u1ed3i theo \u0111\u1ea7u t\u01b0, v\u00e0 tr\u00ecnh b\u00e0y nh\u1eefng chi\u1ebfn l\u01b0\u1ee3c \u0111\u00f3 cho ng\u01b0\u1eddi ch\u1ee7 c\u00f4ng ti. Theo m\u1ed9t b\u00e1o c\u00e1o c\u00f4ng nghi\u1ec7p, 67% c\u00e1c CIO t\u1ed1t nghi\u1ec7p t\u1eeb ch\u01b0\u01a1ng tr\u00ecnh Qu\u1ea3n l\u00ed h\u1ec7 th\u00f4ng tin (ISM) v\u00e0 24% t\u1eeb ch\u01b0\u01a1ng tr\u00ecnh MBA-IT.<\/p>\n

D\u01b0\u1edbi v\u1ecb tr\u00ed CIO l\u00e0 gi\u00e1m \u0111\u1ed1c CNTT v\u1edbi c\u00f4ng vi\u1ec7c l\u00e0 qu\u1ea3n l\u00ed c\u00e1c t\u00e0i nguy\u00ean t\u00ednh to\u00e1n cho c\u00f4ng ti. Nh\u1eefng ng\u01b0\u1eddi n\u00e0y qu\u1ea3n l\u00ed c\u00f4ng vi\u1ec7c c\u1ee7a nh\u1eefng ng\u01b0\u1eddi qu\u1ea3n l\u00ed CNTT \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o t\u00ednh s\u1eb5n c\u00f3, t\u00ednh li\u00ean t\u1ee5c, v\u00e0 t\u00ednh an ninh c\u1ee7a d\u1eef li\u1ec7u v\u00e0 d\u1ecbch v\u1ee5 c\u00f4ng ngh\u1ec7 th\u00f4ng tin trong c\u00f4ng ti. Trong n\u0103ng l\u1ef1c n\u00e0y, h\u1ecd gi\u00e1m s\u00e1t \u0111a d\u1ea1ng c\u00e1c nh\u00f3m k\u0129 thu\u1eadt, \u0111\u01a1n v\u1ecb nghi\u1ec7p v\u1ee5 b\u1eb1ng vi\u1ec7c ph\u00e1t tri\u1ec3n v\u00e0 gi\u00e1m s\u00e1t hi\u1ec7u n\u0103ng CNTT v\u00e0 th\u1ef1c hi\u1ec7n c\u00e1c d\u1ef1 \u00e1n m\u1edbi. Theo b\u00e1o c\u00e1o c\u00f4ng nghi\u1ec7p, 86% nh\u1eefng gi\u00e1m \u0111\u1ed1c CNTT t\u1ed1t nghi\u1ec7p t\u1eeb ch\u01b0\u01a1ng tr\u00ecnh Qu\u1ea3n l\u00ed h\u1ec7 th\u00f4ng tin v\u00e0 12% t\u1eeb ch\u01b0\u01a1ng trinh MBA-IT.<\/p>\n

Ng\u01b0\u1eddi qu\u1ea3n l\u00ed CNTT h\u1ed7 tr\u1ee3 cho doanh nghi\u1ec7p b\u1eb1ng vi\u1ec7c x\u00e2y d\u1ef1ng c\u00e1c y\u00eau c\u1ea7u, ng\u00e2n s\u00e1ch, v\u00e0 l\u1ecbch bi\u1ec3u cho d\u1ef1 \u00e1n CNTT c\u1ee7a h\u1ecd. H\u1ecd \u0111i\u1ec1u ph\u1ed1i nh\u1eefng d\u1ef1 \u00e1n nh\u01b0 th\u1ebf t\u1eeb vi\u1ec7c ph\u00e1t tri\u1ec3n cho t\u1edbi th\u1ef1c hi\u1ec7n, l\u00e0m vi\u1ec7c v\u1edbi c\u00e1c c\u00f4ng nh\u00e2n CNTT, c\u0169ng nh\u01b0 v\u1edbi kh\u00e1ch h\u00e0ng, nh\u00e0 cung c\u1ea5p, v\u00e0 nh\u00e0 t\u01b0 v\u1ea5n. Nh\u1eefng ng\u01b0\u1eddi qu\u1ea3n l\u00ed n\u00e0y \u0111ang tham gia ng\u00e0y c\u00e0ng nhi\u1ec1u v\u00e0o c\u00e1c d\u1ef1 \u00e1n n\u00e2ng c\u1ea5p an ninh h\u1ec7 th\u00f4ng tin c\u1ee7a t\u1ed5 ch\u1ee9c. Theo b\u00e1o c\u00e1o c\u00f4ng nghi\u1ec7p, 72% nh\u1eefng ng\u01b0\u1eddi qu\u1ea3n l\u00ed CNTT t\u1ed1t nghi\u1ec7p t\u1eeb ch\u01b0\u01a1ng tr\u00ecnh Qu\u1ea3n l\u00ed h\u1ec7 th\u00f4ng tin v\u00e0 22% t\u1eeb ch\u01b0\u01a1ng tr\u00ecnh Khoa h\u1ecdc m\u00e1y t\u00ednh hay K\u0129 ngh\u1ec7 ph\u1ea7n m\u1ec1m.<\/p>\n

 <\/p>\n

—English version—<\/p>\n

 <\/p>\n

Managing Information Technology<\/p>\n

As more companies are applying Information Technology (IT) to improve their business, they also need IT skilled people to manage them. Buying equipments such as hardware, servers, network is easy but getting the skilled IT people to make sure it gets implemented properly is more difficult. Technology vendors are eager to sell you all equipments that you need, but unless you have the skilled IT people to make it works, you will not receive the benefits that technology brings.<\/p>\n

The common mistake companies often make is to buy a lot of IT equipments before they even know what they need and how these equipments can be used. Having technology equipments does not bring any benefits or create any value. Unlike assets such as lands or buildings that may increase in value overtime, the value of technology equipments decreases quickly as technology changes fast. It is important for company to know that the value of IT is NOT in hardware equipments but in the implementation and proper usage.<\/p>\n

Company can achieve benefits when IT enables people to do things differently and efficiently. For example, instead of sending paperworks from one office to others, people can send emails which is faster, and cheaper. IT allows people to do work effectively and less waste. For example, using word processing software is better than using typewriter as it can corrects mistakes and changes thing easily. IT allows people to communicate effectively and cheaper. For example, by using voice over IP technology such as Skype instead of telephone, company can reduces costs. IT automates the way people work through the redesign of business processes and eliminates redundancy. For example, instead of structure the company according to a functional hierarchy where each unit perform independently, the structure can be redesigned according to a standard process where boundaries are eliminated, people work not for their unit but for a common vision and commitment. IT can improve communication between company and customers. For example, instead of sending products announcement to each customer by mail, company can post product announcement on its website. Customers who use the product can provide feedback instantly via company\u2019s survey. IT facilitates more collaboration between company and suppliers. For example, instead of having people order raw materials when needed, IT system can monitor materials usage in the factory and when they fell below a certain amount, it sends order to suppliers automatically. IT system can support business decision-making by providing company owners with business data about company\u2019s operation as well as market information via the business intelligence applications. However all of these benefits only happen with proper usage and having the skilled IT managers who have knowledge and skills in managing information technology.<\/p>\n

Today most companies have a Chief Information Officer (CIOs) whose job is to ensure the proper usage of technologies for the company. The CIO oversees IT strategy, develop technical standards, deploy technology, and supervise workers who deal with the daily information technology issues of the company. When a new technology has been identified, the CIO develops acquisition and implementation strategies, including cost-benefit and returns on investment analysis, and presents those strategies to company owner. According to industry report, 67% of CIOs graduated from Information System Management (ISM) program and 24% from MBA-IT program.<\/p>\n

Below the CIO position are IT directors whose job is to manage computing resources for the company. These people manage the work of IT managers to ensure the availability, continuity, and security of data and information technology services in the company. In this capacity, they oversee a variety of technical groups, business units by develop and monitor IT performance and implement new projects. According to industry report, 86% of IT directors graduated from Information System Management program and 12% from MBA-IT program.<\/p>\n

IT managers support the business by develops requirements, budgets, and schedules for their IT projects. They coordinate such projects from development through implementation, working with their IT workers, as well as clients, vendors, and consultants. These managers are increasingly involved in projects that upgrade the information security of an organization. According to industry report, 72% of IT managers graduated from Information System Management program and 22% from Computer science or software engineering program.<\/p>\n","protected":false},"excerpt":{"rendered":"

Khi nhi\u1ec1u c\u00f4ng ti \u0111ang \u00e1p d\u1ee5ng C\u00f4ng ngh\u1ec7 th\u00f4ng tin (CNTT) \u0111\u1ec3 c\u1ea3i ti\u1ebfn doanh nghi\u1ec7p c\u1ee7a h\u1ecd, h\u1ecd c\u0169ng c\u1ea7n ng\u01b0\u1eddi c\u00f3 k\u0129 … <\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-4001","post","type-post","status-publish","format-standard","hentry","category-quan-li-he-thong-tin"],"_links":{"self":[{"href":"https:\/\/science-technology.vn\/index.php?rest_route=\/wp\/v2\/posts\/4001","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/science-technology.vn\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/science-technology.vn\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/science-technology.vn\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/science-technology.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=4001"}],"version-history":[{"count":3,"href":"https:\/\/science-technology.vn\/index.php?rest_route=\/wp\/v2\/posts\/4001\/revisions"}],"predecessor-version":[{"id":4004,"href":"https:\/\/science-technology.vn\/index.php?rest_route=\/wp\/v2\/posts\/4001\/revisions\/4004"}],"wp:attachment":[{"href":"https:\/\/science-technology.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=4001"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/science-technology.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=4001"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/science-technology.vn\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=4001"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}