{"id":3965,"date":"2014-01-19T10:28:46","date_gmt":"2014-01-19T03:28:46","guid":{"rendered":"http:\/\/science-technology.vn\/?p=3965"},"modified":"2014-01-19T10:28:46","modified_gmt":"2014-01-19T03:28:46","slug":"nhu-cau-ve-nguoi-quan-li-he-thong-tin","status":"publish","type":"post","link":"https:\/\/science-technology.vn\/?p=3965","title":{"rendered":"Nhu c\u1ea7u v\u1ec1 ng\u01b0\u1eddi qu\u1ea3n l\u00ed h\u1ec7 th\u00f4ng tin"},"content":{"rendered":"

M\u01b0\u1eddi n\u0103m tr\u01b0\u1edbc, t\u00f4i \u0111\u01b0\u1ee3c m\u1eddi l\u00e0m x\u00ea mi na v\u1ec1 C\u00f4ng ngh\u1ec7 th\u00f4ng tin (CNTT) cho c\u1ea5p qu\u1ea3n l\u00ed c\u1ee7a m\u1ed9t c\u00f4ng ti c\u1ee1 trung b\u00ecnh. Trong cu\u1ed9c vi\u1ebfng th\u0103m, t\u00f4i th\u1ea5y r\u1eb1ng c\u01a1 x\u01b0\u1edfng n\u00e0y v\u1eabn d\u00f9ng b\u00e1o c\u00e1o gi\u1ea5y \u0111\u1ec3 g\u1eedi th\u00f4ng tin t\u1eeb nh\u00f3m n\u00e0y sang nh\u00f3m kh\u00e1c. T\u00f4i h\u1ecfi: \u201cN\u1ebfu c\u00f3 v\u1ea5n \u0111\u1ec1 ch\u00ednh v\u1ec1 d\u00e2y chuy\u00ean l\u1eafp r\u00e1p ch\u1ebf t\u1ea1o th\u00ec \u0111i\u1ec1u g\u00ec s\u1ebd x\u1ea3y ra?” M\u1ed9t ng\u01b0\u1eddi qu\u1ea3n l\u00ed b\u1ea3o t\u00f4i: \u201cC\u00f4ng nh\u00e2n ph\u1ea3i vi\u1ebft b\u00e1o c\u00e1o cho ng\u01b0\u1eddi gi\u00e1m s\u00e1t; ng\u01b0\u1eddi gi\u00e1m s\u00e1t ph\u1ea3i ki\u1ec3m v\u1ea5n \u0111\u1ec1 r\u1ed3i vi\u1ebft b\u00e1o c\u00e1o cho ng\u01b0\u1eddi qu\u1ea3n l\u00ed ch\u1ebf t\u1ea1o; ng\u01b0\u1eddi qu\u1ea3n l\u00ed ch\u1ebf t\u1ea1o s\u1ebd ti\u1ebfp x\u00fac v\u1edbi b\u1ed9 ph\u1eadn k\u0129 ngh\u1ec7 v\u00e0 tri\u1ec7u t\u1eadp cu\u1ed9c h\u1ecdp \u0111\u1ec3 b\u00e1o c\u00e1o v\u1ea5n \u0111\u1ec1; ng\u01b0\u1eddi k\u0129 s\u01b0 s\u1ebd vi\u1ebft b\u00e1o c\u00e1o cho ng\u01b0\u1eddi qu\u1ea3n l\u00ed k\u0129 ngh\u1ec7 v\u00e0 g\u1ee3i \u00fd gi\u1ea3i ph\u00e1p \u0111\u1ec3 s\u1eeda v\u1ea5n \u0111\u1ec1; ng\u01b0\u1eddi qu\u1ea3n l\u00ed k\u0129 ngh\u1ec7 s\u1ebd vi\u1ebft b\u00e1o c\u00e1o cho b\u1ed9 ph\u1eadn t\u00e0i ch\u00ednh v\u00e0 xin ng\u00e2n s\u00e1ch \u0111\u1ec3 s\u1eeda v\u1ea5n \u0111\u1ec1; ng\u01b0\u1eddi qu\u1ea3n l\u00ed t\u00e0i ch\u00ednh s\u1ebd vi\u1ebft b\u00e1o c\u00e1o cho ph\u00f3 ch\u1ee7 t\u1ecbch t\u00e0i ch\u00ednh \u0111\u1ec3 \u0111\u01b0\u1ee3c ch\u1ea5p nh\u1eadn; ph\u00f3 ch\u1ee7 t\u1ecbch t\u00e0i ch\u00ednh ch\u1ea5p nh\u1eadn ng\u00e2n s\u00e1ch r\u1ed3i vi\u1ebft b\u00e1o c\u00e1o cho \u00f4ng ch\u1ee7 t\u1ecbch v\u1ec1 v\u1ea5n \u0111\u1ec1 n\u00e0y.\u201d T\u00f4i h\u1ecfi: \u201cM\u1ea5t bao l\u00e2u \u0111\u1ec3 \u0111\u1ea1t t\u1edbi ng\u01b0\u1eddi l\u00e0m quy\u1ebft \u0111\u1ecbnh nh\u01b0 \u00f4ng ph\u00f3 ch\u1ee7 t\u1ecbch? V\u00e0 m\u1ea5t bao l\u00e2u cho \u00f4ng ch\u1ee7 t\u1ecbch bi\u1ebft v\u1ec1 v\u1ea5n \u0111\u1ec1 n\u00e0y? C\u00e2u tr\u1ea3 l\u1eddi l\u00e0: \u201cTrung b\u00ecnh, ph\u1ea3i m\u1ea5t m\u01b0\u1eddi ng\u00e0y t\u1edbi hai tu\u1ea7n v\u00ec m\u1ecdi ng\u01b0\u1eddi c\u1ea7n th\u1eddi gian vi\u1ebft b\u00e1o c\u00e1o v\u00e0 b\u00e1o c\u00e1o ph\u1ea3i \u0111\u01b0\u1ee3c ki\u1ec3m \u0111i\u1ec3m tr\u01b0\u1edbc khi n\u00f3 \u0111\u01b0\u1ee3c g\u1eedi cho c\u1ea5p ti\u1ebfp.\u201d R\u1ed3i t\u00f4i h\u1ecfi: \u201cN\u1ebfu ph\u1ea3i m\u1ea5t hai tu\u1ea7n \u0111\u1ec3 l\u00e0m cho v\u1ea5n \u0111\u1ec1 \u0111\u01b0\u1ee3c s\u1eeda th\u00ec \u0111i\u1ec1u g\u00ec x\u1ea3y ra cho c\u00f4ng nh\u00e2n?” C\u00e2u tr\u1ea3 l\u1eddi l\u00e0 \u201cH\u1ecd ph\u1ea3i \u0111\u1ee3i cho t\u1edbi khi v\u1ea5n \u0111\u1ec1 \u0111\u01b0\u1ee3c s\u1eeda v\u00ec h\u1ecd kh\u00f4ng th\u1ec3 l\u00e0m vi\u1ec7c khi c\u00f3 v\u1ea5n \u0111\u1ec1 v\u1edbi d\u00e2y chuy\u1ec1n s\u1ea3n xu\u1ea5t.\u201d<\/span><\/p>\n

V\u00e0o l\u00fac \u0111\u00f3, t\u00f4i bi\u1ebft t\u1ea1i sao h\u1ecd \u0111\u00e3 m\u1eddi t\u00f4i l\u00e0m x\u00ea mi na v\u1ec1 C\u00f4ng ngh\u1ec7 th\u00f4ng tin. Trong bu\u1ed5i x\u00ea mi na, t\u00f4i \u0111\u00e3 th\u1ea3o lu\u1eadn v\u1ea5n \u0111\u1ec1 n\u00e0y v\u00e0 khuy\u00ean r\u1eb1ng h\u1ecd d\u00f9ng c\u00f4ng ngh\u1ec7 th\u00f4ng tin \u0111\u1ec3 l\u00e0m t\u0103ng hi\u1ec7u qu\u1ea3 v\u00e0 c\u1ea3i ti\u1ebfn hi\u1ec7n n\u0103ng, \u0111i\u1ec1u nh\u1eadn \u0111\u01b0\u1ee3c \u0111\u00e1p \u1ee9ng t\u00edch c\u1ef1c t\u1eeb nh\u1eefng ng\u01b0\u1eddi qu\u1ea3n l\u00ed. N\u0103m ngo\u00e1i t\u00f4i \u0111\u00e3 t\u1edbi th\u0103m c\u00f9ng c\u01a1 x\u01b0\u1edfng \u0111\u00f3 l\u1ea7n n\u1eefa v\u00e0 th\u1ea5y r\u1eb1ng h\u1ecd \u0111\u00e3 d\u00f9ng h\u1ec7 th\u00f4ng tin \u0111\u1ec3 qu\u1ea3n l\u00ed d\u00e2y chuy\u1ec1n l\u1eafp r\u00e1p c\u1ee7a x\u01b0\u1edfng. T\u00f4i h\u1ecfi: \u201cN\u1ebfu c\u00f3 v\u1ea5n \u0111\u1ec1 ch\u00ednh tr\u00ean d\u00e2y chuy\u1ec1n l\u1eafp r\u00e1p th\u00ec \u0111i\u1ec1u g\u00ec s\u1ebd x\u1ea3y ra?\u201d L\u1ea7n n\u00e0y c\u00e2u tr\u1ea3 l\u1eddi l\u00e0: \u201cQu\u00e3ng m\u1ed9t ti\u1ebfng, c\u00f4ng nh\u00e2n vi\u1ebft b\u00e1o c\u00e1o tr\u00ean m\u00e1y t\u00ednh, h\u1ec7 th\u1ed1ng CNTT s\u1ebd l\u1eadp t\u1ee9c g\u1eedi b\u00e1o c\u00e1o cho m\u1ecdi ng\u01b0\u1eddi qu\u1ea3n l\u00ed \u0111\u1ed3ng th\u1eddi. H\u1ecd ph\u1ea3i ra quy\u1ebft \u0111\u1ecbnh nhanh ch\u00f3ng v\u1ec1 c\u00e1ch gi\u1ea3i quy\u1ebft n\u00f3 v\u00e0 \u0111\u1ed3ng th\u1eddi \u00f4ng ph\u00f3 ch\u1ee7 t\u1ecbch t\u00e0i ch\u00ednh s\u1ebd ch\u1ea5p thu\u1eadn ng\u00e2n s\u00e1ch v\u00e0 \u00f4ng ch\u1ee7 t\u1ecbch \u0111\u01b0\u1ee3c th\u00f4ng b\u00e1o.\u201d T\u00f4i h\u1ecfi: \u201c\u0110i\u1ec1u g\u00ec x\u1ea3y ra cho c\u00f4ng nh\u00e2n?\u201d C\u00e2u tr\u1ea3 l\u1eddi l\u00e0: \u201cH\u1ecd \u0111\u01b0\u1ee3c t\u00e1i chuy\u1ec3n ngay sang d\u00e2y chuy\u1ec1n kh\u00e1c hay x\u01b0\u1edfng kh\u00e1c \u0111\u1ec3 l\u00e0m vi\u1ec7c trong th\u1eddi gian s\u1eeda ch\u1eefa b\u1edfi H\u1ec7 th\u1ed1ng ph\u00e2n b\u1ed5 t\u00e0i nguy\u00ean \u0111\u01b0\u1ee3c ki\u1ec3m so\u00e1t t\u1ef1 \u0111\u1ed9ng b\u1edfi h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00ed l\u00ed th\u00f4ng tin.\u201d T\u00f4i r\u1ea5t \u1ea5n t\u01b0\u1ee3ng, cho n\u00ean sau chuy\u1ebfn th\u0103m c\u01a1 x\u01b0\u1edfng n\u00e0y, t\u00f4i \u0111i t\u1edbi g\u1eb7p ng\u01b0\u1eddi qu\u1ea3n l\u00ed c\u1ea5p cao v\u00e0 ca ng\u1ee3i n\u1ed7 l\u1ef1c c\u1ee7a h\u1ecd.<\/p>\n

Ng\u01b0\u1eddi qu\u1ea3n l\u00ed c\u1ea5p cao n\u00f3i: \u201cCh\u00fang t\u00f4i \u0111ang v\u1eadn h\u00e0nh trong m\u00f4i tr\u01b0\u1eddng c\u1ea1nh tranh cao. L\u00e0 m\u1ed9t c\u00f4ng ti c\u1ee1 trung, ch\u00fang t\u00f4i b\u1ecb \u0111e do\u1ea1 th\u01b0\u1eddng xuy\u00ean t\u1eeb c\u00e1c c\u00f4ng ti l\u1edbn v\u00e0 n\u1ebfu ch\u00fang t\u00f4i kh\u00f4ng thay \u0111\u1ed5i nhanh ch\u00f3ng, ch\u00fang t\u00f4i c\u00f3 th\u1ec3 b\u1ecb \u0111\u1ea9y ra kh\u1ecfi kinh doanh. Ch\u00fang t\u00f4i nh\u1eadn ra t\u1ea7m quan tr\u1ecdng c\u1ee7a qu\u1ea3n l\u00ed c\u00e1c qui tr\u00ecnh c\u01a1 x\u01b0\u1edfng theo c\u00e1ch \u0111\u1ea3m b\u1ea3o r\u1eb1ng s\u1ea3n ph\u1ea9m c\u1ee7a ch\u00fang t\u00f4i t\u1edbi th\u1ecb tr\u01b0\u1eddng nhanh ch\u00f3ng, c\u00f3 ch\u1ea5t l\u01b0\u1ee3ng cao, \u0111\u00e1p \u1ee9ng m\u1ecdi \u0111\u1eb7c t\u1ea3 k\u0129 thu\u1eadt, v\u00e0 v\u1edbi gi\u00e1 t\u1ed1t. Ch\u00eca kho\u00e1 cho \u0111i\u1ec1u n\u00e0y l\u00e0 c\u00f3 chi\u1ebfn l\u01b0\u1ee3c qu\u1ea3n l\u00ed th\u00f4ng tin t\u1ed1t nh\u01b0 m\u1ed9t ph\u1ea7n c\u1ee7a doanh nghi\u1ec7p. Ng\u00e0y nay doanh nghi\u1ec7p b\u1ecb \u0111\u1ed1i di\u1ec7n v\u1edbi nhi\u1ec1u t\u00e0i li\u1ec7u, emails, v\u00e0 c\u00e1c c\u00f4ng vi\u1ec7c gi\u1ea5y t\u1edd kh\u00e1c v\u00e0 b\u1eb1ng vi\u1ec7c d\u00f9ng h\u1ec7 th\u1ed1ng t\u1ef1 \u0111\u1ed9ng ho\u00e1 \u0111\u01b0\u1ee3c qu\u1ea3n l\u00ed b\u1edfi ng\u01b0\u1eddi qu\u1ea3n l\u00ed h\u1ec7 th\u00f4ng tin; ch\u00fang t\u00f4i c\u00f3 th\u1ec3 qu\u1ea3n l\u00ed v\u00e0 chia s\u1ebb th\u00f4ng tin trong to\u00e0n c\u00f4ng ti.\u201d<\/p>\n

Gi\u00e1m \u0111\u1ed1c th\u00f4ng tin gi\u1ea3i th\u00edch: \u201cTh\u00e0nh c\u00f4ng bao g\u1ed3m vi\u1ec7c l\u00e0m k\u1ebf ho\u1ea1ch d\u00e0i h\u1ea1n, l\u00e0m r\u00f5 r\u00e0ng v\u00e0 suy ngh\u0129 k\u0129 l\u01b0\u1ee1ng, thay v\u00ec ch\u1ec9 ph\u1ea3n \u1ee9ng v\u1edbi v\u1ea5n \u0111\u1ec1 khi ch\u00fang n\u1ea3y sinh. Trong kinh doanh n\u00e0y, ch\u00fang t\u00f4i ph\u00e2n bi\u1ec7t gi\u1eefa c\u00f4ng ti ph\u1ea3n \u1ee9ng v\u00e0 c\u00f4ng ti d\u1ef1 \u1ee9ng. C\u00f4ng ti d\u1ef1 \u1ee9ng l\u00e0 c\u00f4ng ti l\u1eadp k\u1ebf ho\u1ea1ch tr\u01b0\u1edbc. Kh\u00f4ng may l\u00e0 ngay c\u1ea3 ng\u00e0y nay nhi\u1ec1u c\u00f4ng ti b\u1ecb bu\u1ed9c ph\u1ea3i v\u1eadn h\u00e0nh theo c\u00e1ch ph\u1ea3n \u1ee9ng, v\u00e0 \u0111\u1eb7c bi\u1ec7t trong khu v\u1ef1c ph\u00e1t tri\u1ec3n h\u1ec7 th\u00f4ng tin. Kh\u00f4ng c\u00f3 nh\u1eefng ng\u01b0\u1eddi qu\u1ea3n l\u00ed \u0111\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o trong qu\u1ea3n l\u00ed h\u1ec7 th\u00f4ng tin, nhi\u1ec1u c\u00f4ng ti th\u1ea5t b\u1ea1i. V\u1ea5n \u0111\u1ec1 l\u00e0 khi th\u1ecb tr\u01b0\u1eddng thay \u0111\u1ed5i, c\u00e1c c\u00f4ng ti c\u1ea7n gi\u1ea3i quy\u1ebft v\u1edbi kh\u00e1ch h\u00e0ng ng\u00e0y c\u00e0ng ph\u1ee9c t\u1ea1p h\u01a1n v\u00e0 nhu c\u1ea7u h\u1ec7 th\u00f4ng tin hi\u1ec7n th\u1eddi c\u1ee7a h\u1ecd c\u1ea7n \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt. Kh\u00f4ng hi\u1ec3u c\u00e1ch nh\u00ecn ki\u1ebfn tr\u00fac hay kh\u00f4ng c\u00f3 chi\u1ebfn l\u01b0\u1ee3c CNTT nhi\u1ec1u c\u00f4ng ti ch\u1ec9 mua trang thi\u1ebft b\u1ecb t\u1ed1n k\u00e9m v\u00e0 th\u00eam nhi\u1ec1u ph\u1ea7n c\u1ee9ng nh\u01b0ng kh\u00f4ng nh\u1eadn \u0111\u01b0\u1ee3c \u00edch l\u1ee3i n\u00e0o b\u1edfi v\u00ec h\u1ecd kh\u00f4ng bi\u1ebft c\u00e1ch t\u00edch h\u1ee3p ch\u00fang v\u00e0o h\u1ec7 th\u1ed1ng c\u1ed1 k\u1ebft. M\u1ed9t s\u1ed1 th\u00eam c\u00e1c c\u1ea5u ph\u1ea7n m\u1edbi v\u00e0o h\u1ec7 th\u1ed1ng hi\u1ec7n c\u00f3 v\u00e0 hi v\u1ecdng c\u1ea3i ti\u1ebfn hi\u1ec7u n\u0103ng c\u1ee7a n\u00f3 trong khi s\u1ed1 kh\u00e1c mua m\u00e1y ph\u1ee5c v\u1ee5 m\u1edbi v\u00e0 nhi\u1ec1u m\u00e1y t\u00ednh r\u1ed3i th\u1ea5y ra r\u1eb1ng nh\u01b0ng th\u1ee9 n\u00e0y kh\u00f4ng ph\u1ea3i l\u00e0 gi\u1ea3i ph\u00e1p. B\u1ea5t k\u00ec quy\u1ebft \u0111\u1ecbnh n\u00e0o h\u1ecd \u0111\u01b0a ra, \u0111i\u1ec1u quan tr\u1ecdng l\u00e0 ngh\u0129 m\u1ed9t c\u00e1ch chi\u1ebfn l\u01b0\u1ee3c b\u1eb1ng vi\u1ec7c hi\u1ec3u ki\u1ebfn tr\u00fac r\u1ed3i thi\u1ebft k\u1ebf ra h\u1ec7 th\u1ed1ng m\u00e0 c\u00f3 th\u1ec3 t\u00edch h\u1ee3p da d\u1ea1ng c\u00e1c c\u1ea5u ph\u1ea7n t\u01b0\u01a1ng h\u1ee3p c\u1ee7a h\u1ec7 th\u00f4ng tin nh\u01b0 m\u00e1y sao ch\u00e9p, m\u00e1y in, m\u00e1y ph\u1ee5c v\u1ee5, thi\u1ebft b\u1ecb di \u0111\u1ed9ng, trang thi\u1ebft b\u1ecb h\u1ed9i th\u1ea3o t\u1eeb xa v.v v\u00e0o trong m\u1ed9t h\u1ec7 th\u1ed1ng c\u1ed1 k\u1ebft. Nhi\u1ec1u c\u00f4ng ti c\u00f3 m\u1ecdi trang thi\u1ebft b\u1ecb nh\u01b0ng c\u00f3 th\u1ec3 kh\u00f4ng d\u00f9ng n\u00f3 m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 v\u00ec h\u1ecd kh\u00f4ng c\u00f3 ng\u01b0\u1eddi qu\u1ea3n l\u00ed h\u1ec7 th\u00f4ng tin gi\u1ecfi. Nh\u1eefng c\u00f4ng ngh\u1ec7 n\u00e0y c\u00f3 th\u1ec3 cung c\u1ea5p \u00edch l\u1ee3i l\u1edbn nh\u01b0ng c\u0169ng c\u00f3 th\u1ec3 d\u1eabn t\u1edbi th\u1ea3m ho\u1ea1 l\u1edbn.\u201d<\/p>\n

Trong n\u1ec1n kinh t\u1ebf to\u00e0n c\u1ea7u ng\u00e0y nay, CNTT l\u00e0 n\u1ec1n t\u1ea3ng cho vi\u1ec7c l\u00e0m kinh doanh v\u00e0 c\u00e1c c\u00f4ng ti \u0111\u1ee7 m\u1ecdi ki\u1ec3u \u0111ang kh\u00e1m ph\u00e1 ra r\u1eb1ng c\u00e1ch h\u1ecd qu\u1ea3n l\u00ed CNTT l\u00e0 m\u1ea5u ch\u1ed1t cho t\u00ednh c\u1ea1nh tranh c\u1ee7a h\u1ecd. CNTT x\u00e1c \u0111\u1ecbnh ra li\u1ec7u v\u1eadn h\u00e0nh c\u1ee7a c\u00f4ng ti c\u00f3 hi\u1ec7u l\u1ef1c, qu\u1ea3 v\u00e0 \u0111\u00fang th\u1eddi gian kh\u00f4ng; li\u1ec7u nh\u00e2n vi\u00ean c\u00f3 \u0111\u1ee7 th\u00f4ng tin h\u1ecd c\u1ea7n \u0111\u1ec3 l\u00e0m c\u00f4ng vi\u1ec7c c\u1ee7a h\u1ecd kh\u00f4ng. \u0110i\u1ec1u n\u00e0y ngh\u0129a l\u00e0 ng\u01b0\u1eddi ch\u1ee7 c\u00f4ng ti v\u00e0 ng\u01b0\u1eddi qu\u1ea3n l\u00ed c\u1ea5p cao ph\u1ea3i x\u00e1c \u0111\u1ecbnh c\u00e1ch c\u00f4ng ti s\u1ebd l\u00e0m kinh doanh trong n\u1ec1n kinh t\u1ebf s\u1ed1 th\u1ee9c. N\u00f3 c\u00f3 ngh\u0129a l\u00e0 h\u1ecd ph\u1ea3i c\u00f3 h\u1ec7 th\u00f4ng tin t\u1ed1t t\u1ea1i ch\u1ed7 bao qu\u00e1t m\u1ecdi \u0111\u01a1n v\u1ecb nghi\u1ec7p v\u1ee5. V\u00e0 n\u00f3 c\u00f3 ngh\u0129a l\u00e0 h\u1ecd ph\u1ea3i gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 m\u00e0 \u0111\u01a1n v\u1ecb nghi\u1ec7p v\u1ee5 \u0111\u00f3 kh\u00f4ng th\u1ec3 gi\u1ea3i quy\u1ebft \u0111\u01b0\u1ee3c nh\u01b0 c\u00e1c qui tr\u00ecnh v\u00e0 d\u1eef li\u1ec7u n\u00e0o s\u1ebd \u0111\u01b0\u1ee3c chu\u1ea9n ho\u00e1 to\u00e0n c\u00f4ng ti. Kh\u00f4ng may, nhi\u1ec1u ng\u01b0\u1eddi ch\u1ee7 c\u00f4ng ti v\u00e0 ng\u01b0\u1eddi qu\u1ea3n l\u00ed h\u00e0ng \u0111\u1ea7u th\u01b0\u1eddng th\u1eadm ch\u00ed kh\u00f4ng bi\u1ebft b\u1eaft \u0111\u1ea7u t\u1eeb \u0111\u00e2u khi ph\u1ea3i qu\u1ea3n l\u00ed c\u00f4ng ngh\u1ec7 th\u00f4ng tin v\u00e0 h\u1ecd c\u1ea7n ai \u0111\u00f3 c\u00f3 k\u0129 n\u0103ng n\u00e0y. \u0110\u00f3 l\u00e0 l\u00ed do t\u1ea1i sao trong v\u00e0i n\u0103m qua, c\u00f3 nhu c\u1ea7u cao v\u1ec1 ng\u01b0\u1eddi t\u1ed1t nghi\u1ec7p Qu\u1ea3n l\u00ed h\u1ec7 th\u00f4ng tin (ISM) \u1edf m\u1ecdi n\u01b0\u1edbc.<\/p>\n

 <\/p>\n

—English version—<\/p>\n

 <\/p>\n

Demand for Information System Managers<\/p>\n

Ten years ago, I was invited to give a seminar about Information Technology (IT) to the management of a medium-sized company. During the visit, I found that the factory was still using paper report to send information from one group to another. I asked: \u201cIf there is a major problem on the manufacturing assembly line then what will happen?” A manager told me: \u201cThe worker has to write a report to the supervisor; the supervisor must check the problem then writes a report to the manufacturing manager; the manufacturing manager will contact the engineering department and calls a meeting to report the problem; the engineer will write a report to engineer manager and suggests solution to fix the problem; the engineer manager will write a report to the finance department and ask for a budget to fix the problem; the financial manager will write a report to the vice president of finance to get approval; the vice president approves the budget then writes a report to the president about the problem.\u201d I asked: \u201cHow long does it take to reach the decision makers like the vice president? And how long does it take for the president to know about the problem?\u201d The answer was: \u201cOn the average, it takes about ten days to two weeks because people need time to write report and the report has to be reviewed before it is send to the next level.\u201d Then I asked: \u201cIf it takes two weeks to get the problem fixed then what happen to the workers?” The answer was \u201cThey have to wait until the problem is fixed because they cannot work when there is problem with the assembly line.\u201d<\/p>\n

At that time, I knew why they had invited me to give a seminar about Information Technology. During the seminar, I discussed this issue and recommended that they use information technology to increase efficiency and improve performance which received positive respond among managers. Last year I visited the same factory again and found that they had been using an information system to manage the factory assembly lines. I asked: \u201cIf there is a major problem on the assembly line then what will happen?\u201d This time the answer was: \u201cAbout an hour, the worker writes a report on the computer, IT system will immediately sends the report to all managers at the same time. They have to make decision quickly on how to solve it and at the same time the vice president of finance will approve the budget and the president is informed.\u201d I asked: \u201cWhat happen to the workers?\u201d The answer was: \u201cThey are relocated immediately to another assembly line or other factory works during the fixing time by a Resources Allocation System controlled automatically by the information management systems.\u201d I was impressed, so after the factory tour, I went to see the senior managers and praised them for their efforts.<\/p>\n

The senior manager said: \u201cWe are operating in a highly competitive environment. As a medium sized company, we are under constant threat from larger companies and if we do not change quickly, we may be pushed out of business. We recognize the importance of managing our factory processes in ways that ensure that our products come to market quickly, having the highest quality, meet all technical specifications, and at good prices. The key to this is having a good information management strategy as part of our business. Today businesses are faced with a lot of documentation, emails, and other paperworks and by using an automation system that managed by skilled information system managers; we can manage and share information throughout our company.\u201d<\/p>\n

The Chief Information Officer explained: \u201cSuccess involves making long-term plans that are clear and well thought out, rather than just reacting to problems when they arise. In this business, we make a distinction between a reactive company and a proactive one. The proactive company is the one that plans ahead. Unfortunately even today many companies are forced to operate in a reactive way, and particularly in the area of developing an information system. Without managers who are trained in information system management, many failed. The problem is as market changes, companies need to deal with customers in more complex ways and their current information systems need to be updated. Without understand the architectural view or without an IT strategy many just buy expensive equipment and add a lot of hardware but receive no benefits because they do not know how to integrate them into a cohesive system. Some add new components to their existing systems and hope to improve its performance while others buy new servers and more computers then find out that these things are not the solution. Whichever decision they made, it is important to think strategically by understand the architect then design a system that can integrate various compatible components of information systems such as copy machines, printers, computers, servers, mobile devices, video conferencing equipment, etc. into one cohesive system. Many companies have all the equipment but may not be using it effectively because they do not have good information system managers. These technologies that could offer big benefits also could lead to big disasters.\u201d<\/p>\n

In today\u2019s global economy, IT is the foundation for doing business and companies of all types are discovering that how they manage IT is crucial to their competitiveness. IT determines whether the company’s operation is efficient, effective and timely; whether employees have all information they need to do their jobs. This means that company owner and senior managers must define how the company will do business in a digital economy. It means they must have a good information system in place that span across all business units. And it means they must resolve issues that business units cannot resolve such as what processes and what data will be standardized companywide. Unfortunately, many company owners and top managers often do not even know where to begin when it comes to managing information technology and they need someone who has this skill. That is why in the past few years, there is high demand for Information System Management (ISM) graduates in every country.<\/p>\n","protected":false},"excerpt":{"rendered":"

M\u01b0\u1eddi n\u0103m tr\u01b0\u1edbc, t\u00f4i \u0111\u01b0\u1ee3c m\u1eddi l\u00e0m x\u00ea mi na v\u1ec1 C\u00f4ng ngh\u1ec7 th\u00f4ng tin (CNTT) cho c\u1ea5p qu\u1ea3n l\u00ed c\u1ee7a m\u1ed9t c\u00f4ng ti c\u1ee1 … <\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-3965","post","type-post","status-publish","format-standard","hentry","category-quan-li-he-thong-tin"],"_links":{"self":[{"href":"https:\/\/science-technology.vn\/index.php?rest_route=\/wp\/v2\/posts\/3965","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/science-technology.vn\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/science-technology.vn\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/science-technology.vn\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/science-technology.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3965"}],"version-history":[{"count":2,"href":"https:\/\/science-technology.vn\/index.php?rest_route=\/wp\/v2\/posts\/3965\/revisions"}],"predecessor-version":[{"id":3967,"href":"https:\/\/science-technology.vn\/index.php?rest_route=\/wp\/v2\/posts\/3965\/revisions\/3967"}],"wp:attachment":[{"href":"https:\/\/science-technology.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3965"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/science-technology.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=3965"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/science-technology.vn\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=3965"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}