{"id":3881,"date":"2013-12-25T19:31:31","date_gmt":"2013-12-25T12:31:31","guid":{"rendered":"http:\/\/science-technology.vn\/?p=3881"},"modified":"2013-12-25T19:31:31","modified_gmt":"2013-12-25T12:31:31","slug":"thay-doi-va-rao-chan-thay-doi","status":"publish","type":"post","link":"https:\/\/science-technology.vn\/?p=3881","title":{"rendered":"Thay \u0111\u1ed5i v\u00e0 r\u00e0o ch\u1eafn thay \u0111\u1ed5i"},"content":{"rendered":"

M\u1ed9t ng\u01b0\u1eddi qu\u1ea3n l\u00ed vi\u1ebft cho t\u00f4i: \u201cT\u00f4i l\u00e0m vi\u1ec7c cho m\u1ed9t c\u00f4ng ti l\u1edbn, c\u00f4ng ti ch\u00fang t\u00f4i c\u1ea7n thay \u0111\u1ed5i \u0111\u1ec3 \u0111\u00e1p \u1ee9ng nhu c\u1ea7u th\u1ecb tr\u01b0\u1eddng v\u00e0 duy tr\u00ec c\u1ea1nh tranh trong th\u1ecb tr\u01b0\u1eddng to\u00e0n c\u1ea7u n\u00e0y nh\u01b0ng m\u1ecdi l\u00fac ch\u00fang t\u00f4i c\u1ed1 thay \u0111\u1ed5i hay c\u1ea3i ti\u1ebfn c\u00e1i g\u00ec \u0111\u00f3, ch\u00fang t\u00f4i \u0111\u1ec1u th\u1ea5t b\u1ea1i. L\u00e0m sao ch\u00fang t\u00f4i c\u00f3 th\u1ec3 l\u00e0m cho thay \u0111\u1ed5i x\u1ea3y ra. Xin th\u1ea7y gi\u00fap.\u201d<\/span><\/p>\n

 <\/p>\n

\u0110\u00e1p: L\u00e0 ng\u01b0\u1eddi qu\u1ea3n l\u00ed, b\u1ea1n c\u1ea7n bi\u1ebft \u0111i\u1ec1u g\u00ec ng\u0103n c\u1ea3n c\u00f4ng ti b\u1ea1n kh\u1ecfi vi\u1ec7c c\u1ea3i ti\u1ebfn. R\u00e0o ch\u1eafn n\u00e0o c\u00f4ng ti b\u1ea1n \u0111ang g\u1eb7p ph\u1ea3i? T\u1ea1i sao ch\u00fang t\u1ed3n t\u1ea1i? V\u00e0 l\u00e0m sao lo\u1ea1i b\u1ecf ch\u00fang. B\u1ea1n c\u1ea7n hi\u1ec3u r\u1eb1ng thay \u0111\u1ed5i l\u00e0 KH\u00d4NG d\u1ec5 b\u1edfi v\u00ec ph\u1ea7n l\u1edbn m\u1ecdi ng\u01b0\u1eddi \u0111\u1ec1u s\u1ee3 thay \u0111\u1ed5i. H\u1ecd kh\u00f4ng bi\u1ebft c\u00e1i g\u00ec s\u1ebd x\u1ea3y ra cho h\u1ecd khi thay \u0111\u1ed5i x\u1ea3y ra cho n\u00ean h\u1ecd ch\u1ed1ng l\u1ea1i. Kh\u00f4ng c\u00f3 hi\u1ec3u r\u00f5 r\u00e0ng v\u1ec1 thay \u0111\u1ed5i v\u00e0 t\u00e1c \u0111\u1ed9ng c\u1ee7a n\u00f3, m\u1ecdi ng\u01b0\u1eddi s\u1ebd kh\u00f4ng l\u00e0m g\u00ec v\u1ec1 n\u00f3. \u0110i\u1ec3n h\u00ecnh, ng\u01b0\u1eddi qu\u1ea3n l\u00ed \u0111i h\u1ecdp \u0111\u1ec3 th\u1ea3o lu\u1eadn v\u1ec1 thay \u0111\u1ed5i nh\u01b0ng kh\u00f4ng ai s\u1ebd ra quy\u1ebft \u0111\u1ecbnh n\u00e0o, m\u1ed9t s\u1ed1 ng\u01b0\u1eddi th\u1eadm ch\u00ed c\u00f2n \u01b0a th\u00edch tr\u00ec ho\u00e3n l\u00e2u nh\u1ea5t c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c, b\u1ea5t k\u00ec c\u00e1i g\u00ec ra ngo\u00e0i \u0111i\u1ec1u b\u00ecnh th\u01b0\u1eddng \u0111\u1ec1u l\u00e0 r\u1ee7i ro cho n\u00ean h\u1ecd th\u00e0 \u0111\u1ee3i c\u00f2n h\u01a1n, \u0111i\u1ec1u n\u00e0y l\u00e0 \u0111\u1ec3 nh\u1eefng thay \u0111\u1ed5i quan tr\u1ecdng kh\u00f4ng \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n. Th\u00e1i \u0111\u1ed9 c\u1ee7a ph\u1ea7n l\u1edbn nh\u1eefng ng\u01b0\u1eddi qu\u1ea3n l\u00ed l\u00e0 ch\u1edd \u0111\u1ee3i v\u00e0 kh\u00f4ng tham gia b\u1edfi v\u00ec n\u1ebfu c\u00e1i g\u00ec \u0111\u00f3 x\u1ea3y ra vi\u1ec7c l\u00e0m c\u1ee7a h\u1ecd c\u00f3 th\u1ec3 b\u1ecb h\u1ea1i cho n\u00ean gi\u1ea3i ph\u00e1p t\u1ed1t nh\u1ea5t l\u00e0 kh\u00f4ng l\u00e0m g\u00ec c\u1ea3. Theo b\u1ea3n ch\u1ea5t m\u1ecdi ng\u01b0\u1eddi n\u00e9 tr\u00e1nh tranh c\u00e3i, cho n\u00ean khi c\u00f3 b\u1ea5t \u0111\u1ed3ng gi\u1eefa nh\u1eefng ng\u01b0\u1eddi qu\u1ea3n l\u00ed, c\u00e1c quy\u1ebft \u0111\u1ecbnh th\u01b0\u1eddng kh\u00f4ng \u0111\u01b0\u1ee3c \u0111\u01b0a ra v\u00e0 m\u1ecdi s\u1ef1 s\u1ebd duy tr\u00ec nh\u01b0 c\u0169.<\/p>\n

Ph\u1ea7n l\u1edbn c\u00e1c c\u00f4ng ti l\u1edbn \u0111\u1ec1u c\u00f3 nhi\u1ec1u nh\u00f3m, t\u1eebng nh\u00f3m l\u00e0m vi\u1ec7c ri\u00eang c\u1ee7a h\u1ecd. Tuy nhi\u00ean thay \u0111\u1ed5i y\u00eau c\u1ea7u c\u1ed9ng t\u00e1c ch\u1eb7t ch\u1ebd gi\u1eefa c\u00e1c nh\u00f3m n\u00e0y cho hi\u1ec7u qu\u1ea3. N\u1ebfu m\u1ed9t s\u1ed1 trong h\u1ecd kh\u00f4ng tham gia, thay \u0111\u1ed5i s\u1ebd kh\u00f4ng x\u1ea3y ra. M\u1ed9t s\u1ed1 ng\u01b0\u1eddi qu\u1ea3n l\u00ed ch\u1ee7 \u0111\u1ecbnh ng\u0103n c\u1ea3n thay \u0111\u1ed5i \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n b\u1edfi v\u00ec h\u1ecd c\u00f3 th\u1ec3 kh\u00f4ng mu\u1ed1n m\u1ea5t ki\u1ec3m so\u00e1t nh\u00f3m c\u1ee7a h\u1ecd. H\u1ecd ch\u1ed1ng l\u1ea1i thay \u0111\u1ed5i v\u00ec s\u1ee3 r\u1eb1ng \u0111i\u1ec1u \u0111\u00f3 c\u00f3 th\u1ec3 \u1ea3nh h\u01b0\u1edfng x\u1ea5u t\u1edbi h\u1ecd. V\u1ec1 c\u0103n b\u1ea3n, r\u1ea5t kh\u00f3 thay \u0111\u1ed5i c\u00e1c qui tr\u00ecnh hi\u1ec7n t\u1ea1i cho d\u00f9 ch\u00fang l\u1ed7i th\u1eddi hay th\u1eadm ch\u00ed b\u1ecb ph\u00e1 v\u1ee1 v\u00ec th\u00f3i quen c\u0169 l\u00e0 kh\u00f3 \u0111\u1ed5i. M\u1ecdi ng\u01b0\u1eddi th\u01b0\u1eddng l\u00e0m m\u1ecdi s\u1ef1 theo c\u00e1ch n\u00e0o \u0111\u00f3 v\u00e0 \u0111i\u1ec1u \u0111\u00f3 \u0111\u00e3 l\u00e0m cho h\u1ecd th\u00e0nh c\u00f4ng, y\u00eau c\u1ea7u h\u1ecd thay \u0111\u1ed5i l\u00e0 g\u1ea7n nh\u01b0 kh\u00f4ng th\u1ec3 \u0111\u01b0\u1ee3c v\u00ec kh\u00f4ng ai bi\u1ebft \u0111i\u1ec1u g\u00ec c\u00f3 th\u1ec3 x\u1ea3y ra cho h\u1ecd. C\u00f4ng ti c\u00e0ng l\u1edbn, c\u00e0ng kh\u00f3 thay \u0111\u1ed5i v\u00e0 l\u1ecbch s\u1eed \u0111\u1ea7y nh\u1eefng c\u00e2u chuy\u1ec7n nh\u01b0 v\u1eady. \u0110\u00f3 l\u00e0 l\u00ed do t\u1ea1i sao c\u00e1c c\u00f4ng ti nh\u1ecf h\u01a1n v\u00e0 n\u0103ng n\u1ed5 h\u01a1n \u0111ang nhanh ch\u00f3ng chuy\u1ec3n sang n\u1eafm b\u1eaft th\u1ecb tr\u01b0\u1eddng khi c\u00e1c c\u00f4ng ti l\u1edbn th\u01b0\u1eddng kh\u00f4ng l\u00e0m \u0111\u01b0\u1ee3c v\u00e0 b\u1ecb ph\u00e1 s\u1ea3n.<\/p>\n

Thay \u0111\u1ed5i ph\u1ea3i b\u1eaft \u0111\u1ea7u \u1edf \u0111\u1ec9nh c\u1ee7a c\u00f4ng ti, ng\u01b0\u1eddi ch\u1ee7 hay ng\u01b0\u1eddi \u0111i\u1ec1u h\u00e0nh ph\u1ea3i mu\u1ed1n thay \u0111\u1ed5i v\u00e0 t\u1ef1 m\u00ecnh qu\u1ea3n l\u00ed thay \u0111\u1ed5i, n\u1ebfu kh\u00f4ng th\u00ec kh\u00f4ng c\u00e1i g\u00ec s\u1ebd x\u1ea3y ra. Ng\u01b0\u1eddi ch\u1ee7 ph\u1ea3i cho ph\u01b0\u01a1ng h\u01b0\u1edbng r\u00f5 r\u00e0ng \u0111\u1ec3 m\u1ecdi ng\u01b0\u1eddi qu\u1ea3n l\u00ed v\u00e0 \u0111\u00edch th\u00e2n qu\u1ea3n l\u00ed m\u1ecdi thay \u0111\u1ed5i; n\u1ebfu kh\u00f4ng n\u00f3 s\u1ebd ch\u1ec9 l\u00e0 vi\u1ec7c n\u00f3i m\u00e0 kh\u00f4ng l\u00e0m. Ng\u01b0\u1eddi ch\u1ee7 ph\u1ea3i c\u00f3 h\u00e0nh \u0111\u1ed9ng v\u00e0 lo\u1ea1i b\u1ecf m\u1ecdi r\u00e0o ch\u1eafn, k\u1ec3 c\u1ea3 nh\u1eefng ng\u01b0\u1eddi ch\u1ed1ng l\u1ea1i thay \u0111\u1ed5i b\u1edfi v\u00ec thay \u0111\u1ed5i l\u00e0 vi\u1ec7c qu\u1ea3n l\u00ed, c\u00f4ng nh\u00e2n s\u1ebd tu\u00e2n theo b\u1ea5t k\u00ec c\u00e1i g\u00ec ng\u01b0\u1eddi qu\u1ea3n l\u00ed ra l\u1ec7nh cho n\u00ean l\u00e0m cho m\u1ecdi s\u1ef1 x\u1ea3y ra, ch\u00ednh ng\u01b0\u1eddi ch\u1ee7 hay ng\u01b0\u1eddi \u0111i\u1ec1u h\u00e0nh ph\u1ea3i c\u00f3 h\u00e0nh \u0111\u1ed9ng.<\/p>\n

 <\/p>\n

—English version—<\/p>\n

 <\/p>\n

Change and barries to change<\/p>\n

A manager wrote to me: \u201cI work for a large company, our company need to change to meet market demand and stay competitive in this global market but every time we tried to change or improve something, we failed. How can we make change happens? Please help.\u201d<\/p>\n

 <\/p>\n

Answer: As a manager, you need to know what has prevented your company from improvement. What barriers your company has? Why they exist? And how to remove them. You need to understand that change is NOT easy because most people are afraid of change. They do not know what will happen to them when change happens so they resist. Without a clear understand about the change and its impact, people will not do anything about it. Typically, managers go to meetings to discuss about change but no one will make any decision, some even prefer to procrastinate as long as possible, anything out of the ordinary is risky so they rather wait, which leave important changes not done. The attitude of most managers is waiting and not participating because if something happen their job may be damage so the best solution is not doing anything. People by nature, avoid controversy, so when there is disagreement among managers, decisions are usually not made and things will stay the same.<\/p>\n

Most large companies have many groups, each do their own thing. However change requires closely cooperation among these groups for efficiency. If some of them do not participate, change will not happen. Some managers deliberately prevent changes from being made because they may not want to lose control of their group. They resist change for fear that it may reflect badly on them. Basically, it is very difficult to change existing processes even they are obsolete or even broken as old habit is difficult to change. People are used to do things in a certain way and that have made them success, asking them to change is almost impossible because nobody know what may happen to them. The larger the company, the more difficult to change and history is full of story like that. That is why smaller and aggressive companies are moving quickly to capture the market when large companies are often fail and go bankrupt.<\/p>\n

Change must start at the top of the company, the owners or executives must want to change and manage the change themselves, else than nothing will happen. The owners must give clear direction to every manager and personally manage all changes; else it is just talk and no action. Owners must take action and remove any barriers, including people who resist the change because change is a management job, workers will follow whatever managers order so to make thing happen, it is the owners or the executives must take action.<\/p>\n","protected":false},"excerpt":{"rendered":"

M\u1ed9t ng\u01b0\u1eddi qu\u1ea3n l\u00ed vi\u1ebft cho t\u00f4i: \u201cT\u00f4i l\u00e0m vi\u1ec7c cho m\u1ed9t c\u00f4ng ti l\u1edbn, c\u00f4ng ti ch\u00fang t\u00f4i c\u1ea7n thay \u0111\u1ed5i \u0111\u1ec3 \u0111\u00e1p \u1ee9ng … <\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[27],"tags":[],"class_list":["post-3881","post","type-post","status-publish","format-standard","hentry","category-tang-truong-nang-luc-to-chuc"],"_links":{"self":[{"href":"https:\/\/science-technology.vn\/index.php?rest_route=\/wp\/v2\/posts\/3881","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/science-technology.vn\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/science-technology.vn\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/science-technology.vn\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/science-technology.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3881"}],"version-history":[{"count":2,"href":"https:\/\/science-technology.vn\/index.php?rest_route=\/wp\/v2\/posts\/3881\/revisions"}],"predecessor-version":[{"id":3883,"href":"https:\/\/science-technology.vn\/index.php?rest_route=\/wp\/v2\/posts\/3881\/revisions\/3883"}],"wp:attachment":[{"href":"https:\/\/science-technology.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3881"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/science-technology.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=3881"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/science-technology.vn\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=3881"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}