{"id":3251,"date":"2013-07-08T22:59:10","date_gmt":"2013-07-08T15:59:10","guid":{"rendered":"http:\/\/science-technology.vn\/?p=3251"},"modified":"2013-07-08T22:59:10","modified_gmt":"2013-07-08T15:59:10","slug":"cai-tien-theo-cmmi","status":"publish","type":"post","link":"https:\/\/science-technology.vn\/?p=3251","title":{"rendered":"C\u1ea3i ti\u1ebfn theo CMMI"},"content":{"rendered":"

\u0110\u1ec3 c\u1ea3i ti\u1ebfn qui tr\u00ecnh b\u1eb1ng vi\u1ec7c d\u00f9ng CMMI:<\/span><\/p>\n

B\u1ea1n c\u1ea7n \u0111\u1ecbnh ngh\u0129a qui tr\u00ecnh \u0111\u1ec3 thu th\u1eadp d\u1eef li\u1ec7u \u0111o \u1edf m\u1ee9c d\u1ef1 \u00e1n, m\u1ee9c t\u1ed5 ch\u1ee9c (DTT) v\u00e0 gi\u00f3ng th\u1eb3ng ch\u00fang v\u1edbi vi\u1ec7c kinh doanh c\u1ee7a DTT (M\u1ee5c \u0111\u00edch & M\u1ee5c ti\u00eau);<\/p>\n

T\u00f4i th\u1ea5y c\u00e1c b\u1eb1ng ch\u1ee9ng v\u1ec1:<\/p>\n

1)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 D\u00f9ng c\u00e1ch ti\u1ebfp c\u1eadn \u0111\u1ecbnh l\u01b0\u1ee3ng cho vi\u1ec7c ra quy\u1ebft \u0111\u1ecbnh (Ng\u01b0\u1eddi qu\u1ea3n l\u00ed d\u00f9ng c\u00e1ch \u0111o \u0111\u1ec3 ra quy\u1ebft \u0111\u1ecbnh \u2013 b\u00e1o c\u00e1o cu\u1ed9c h\u1ecdp b\u1eb1ng ch\u1ee9ng c\u1edb, s\u1ed5 k\u00ed s\u1ef1 d\u1ef1 \u00e1n)<\/p>\n

2)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Vi\u1ec7c tham gia c\u1ee7a to\u00e0n t\u1ed5 ch\u1ee9c v\u00e0o qu\u00e1 tr\u00ecnh chu\u1ea9n (S\u1ed1 c\u00e1c d\u1ef1 \u00e1n tu\u00e2n theo qui tr\u00ecnh chu\u1ea9n nh\u01b0 \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh b\u1edfi b\u1eb1ng ch\u1ee9ng SQA & SEPG \u2013 SQA tu\u00e2n th\u1ee7 c\u00e1ch \u0111o.)<\/p>\n

3)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 S\u1eed d\u1ee5ng kho c\u1ee7a t\u1ed5 ch\u1ee9c (Bao nhi\u00eau d\u1ef1 \u00e1n \u0111\u00f3ng g\u00f3p v\u00e0 d\u00f9ng t\u00e0i s\u1ea3n “D\u00f9ng l\u1ea1i”? (M\u00e3, khu\u00f4n m\u1eabu, danh s\u00e1ch ki\u1ec3m v.v. trong Th\u01b0 vi\u1ec7n t\u00e0i s\u1ea3n qui tr\u00ecnh (PAL) v\u00e0 \u0111\u01b0\u1ee3c d\u00f9ng trong c\u00e1c d\u1ef1 \u00e1n;<\/p>\n

4)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Ng\u0103n ng\u1eeba l\u1ed7i th\u1ef1c hi\u1ec7n (S\u1ed1 c\u00e1c ki\u1ec3m \u0111i\u1ec3m t\u1ea1i c\u1ed5ng ra, s\u1ed1 c\u00e1c l\u1ed7i \u0111\u01b0\u1ee3c t\u00ecm ra v\u00e0 s\u1eeda \u2013 b\u1eb1ng ch\u1ee9ng: B\u00e1o c\u00e1o gi\u00e1m \u0111\u1ecbnh do SQA th\u1ef1c hi\u1ec7n;<\/p>\n

5)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 T\u0103ng t\u00ednh th\u1ea5y \u0111\u01b0\u1ee3c c\u1ee7a “\u0110i\u1ec1u ch\u00fang ta l\u00e0m t\u1ed1t nh\u1ea5t.” Chia s\u1ebb “Th\u1ef1c h\u00e0nh t\u1ed1t nh\u1ea5t ” trong c\u00e1c d\u1ef1 \u00e1n v\u00e0 kh\u1ed1i l\u01b0\u1ee3ng t\u00e0i s\u1ea3n d\u00f9ng l\u1ea1i trong kho qua th\u1eddi gian (\u0111\u1ed9 \u0111o n\u0103ng su\u1ea5t);<\/p>\n

6)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 C\u1ea3i ti\u1ebfn v\u1ec1 chuy\u1ec3n giao ch\u1ea5t l\u01b0\u1ee3ng cho kh\u00e1ch h\u00e0ng (S\u1ed1 l\u1ed7i, b\u00e1o c\u00e1o l\u1ed7i, l\u1ed7i h\u1eadu \u0111\u01b0a ra gi\u1ea3m d\u1ea7n qua th\u1eddi gian v\u00e0 s\u1ef1 tho\u1ea3 m\u00e3n c\u1ee7a kh\u00e1ch h\u00e0ng t\u0103ng l\u00ean)<\/p>\n

C\u00e1c c\u00e2u h\u1ecfi trong vi\u1ec7c \u0111\u00e1nh gi\u00e1 CMMI v\u1edbi m\u1ecdi ng\u01b0\u1eddi trong t\u1ed5 ch\u1ee9c c\u1ee7a b\u1ea1n<\/p>\n

1)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 C\u00f3 nh\u1eefng khuy\u1ebfn kh\u00edch hay khen th\u01b0\u1edfng h\u1eefu h\u00ecnh cho nh\u1eefng c\u1ea3i ti\u1ebfn qui tr\u00ecnh th\u00e0nh c\u00f4ng kh\u00f4ng? (Ai nh\u1eadn \u0111\u01b0\u1ee3c c\u00e1i g\u00ec khi h\u1ecd c\u1ea3i ti\u1ebfn?)<\/p>\n

2)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Vi\u1ec7c chia s\u1ebb c\u00e1c th\u1ef1c h\u00e0nh t\u1ed1t nh\u1ea5t gi\u00fap \u0111\u1ee1 cho ti\u1ebfn b\u1ed9 c\u1ee7a c\u1ea3i ti\u1ebfn qui tr\u00ecnh th\u1ebf n\u00e0o? (M\u1ecdi ng\u01b0\u1eddi hay d\u1ef1 \u00e1n t\u1eb7ng “Th\u1ef1c h\u00e0nh t\u1ed1t nh\u1ea5t ” cho kho c\u1ee7a t\u1ed5 ch\u1ee9c v\u00e0 s\u1ed1 l\u1ea7n d\u00f9ng l\u1ea1i c\u00e1c t\u00e0i s\u1ea3n n\u00e0y)<\/p>\n

3)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Qu\u1ea3n l\u00ed c\u1ea5p cao c\u00f3 \u0111i\u1ec1u ph\u1ed1i t\u00edch c\u1ef1c ti\u1ebfn b\u1ed9 c\u1ee7a c\u1ea3i ti\u1ebfn qui tr\u00ecnh kh\u00f4ng? (Bao nhi\u00eau l\u1ea7n, \u1edf \u0111\u00e2u, cu\u1ed9c h\u1ecdp n\u00e0o? \u2013 b\u1eb1ng ch\u1ee9ng v\u1ec1 b\u00e1o c\u00e1o cu\u1ed9c h\u1ecdp)<\/p>\n

4)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 C\u00f3 c\u1ea3m gi\u00e1c trong c\u00e1c c\u00e1n b\u1ed9 r\u1eb1ng vi\u1ec7c c\u1ea3i ti\u1ebfn qui tr\u00ecnh \u0111i theo \u0111\u00fang \u0111\u01b0\u1eddng c\u1ee7a c\u00f4ng vi\u1ec7c th\u1ef1c kh\u00f4ng? (C\u00f3 n\u00f3 kh\u00f4ng? Ng\u01b0\u1eddi qu\u1ea3n l\u00ed trao \u0111\u1ed5i v\u00e0 gi\u1ea3i th\u00edch ch\u00fang th\u1ebf n\u00e0o?)<\/p>\n

5)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 C\u00e1c m\u1ee5c \u0111\u00edch c\u1ea3i ti\u1ebfn qui tr\u00ecnh \u0111\u01b0\u1ee3c ph\u00e1t bi\u1ec3u r\u00f5 r\u00e0ng v\u00e0 \u0111\u01b0\u1ee3c hi\u1ec3u r\u00f5 t\u1edbi m\u1ee9c \u0111\u1ed9 n\u00e0o? (v\u1ea5n \u0111\u1ec1 trao \u0111\u1ed5i)<\/p>\n

6)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 B\u1ea1n s\u1ebd \u0111\u1eb7c tr\u01b0ng ho\u00e1 th\u1eddi gian\/ngu\u1ed3n l\u1ef1c c\u1ee7a t\u1ed5 ch\u1ee9c \u0111\u01b0\u1ee3c d\u00e0nh cho c\u1ea3i ti\u1ebfn qui tr\u00ecnh th\u1ebf n\u00e0o t\u1eeb khi \u0111\u00e1nh gi\u00e1? N\u1ed7 l\u1ef1c c\u1ea3i ti\u1ebfn qui tr\u00ecnh ph\u1ea7n m\u1ec1m \u0111i l\u00ean hay \u0111i xu\u1ed1ng?)<\/p>\n

7)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 C\u00f3 s\u1ef1 tham giam c\u1ee7a c\u00e1c c\u00e1n b\u1ed9 v\u00e0o n\u1ed7 l\u1ef1c c\u1ea3i ti\u1ebfn qui tr\u00ecnh kh\u00f4ng? (B\u1ea1n c\u00f3 quay v\u00f2ng m\u1ecdi ng\u01b0\u1eddi trong v\u00e0 ngo\u00e0i SEPG \u0111\u1ec3 l\u00e0m c\u1ea3i ti\u1ebfn qui tr\u00ecnh ph\u1ea7n m\u1ec1m SPI kh\u00f4ng?)<\/p>\n

8)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Nh\u1eefng ng\u01b0\u1eddi tham gia v\u00e0o c\u1ea3i ti\u1ebfn qui tr\u00ecnh c\u00f3 \u0111\u01b0\u1ee3c k\u00ednh trong v\u1ec1 tri th\u1ee9c k\u0129 thu\u1eadt v\u00e0 qu\u1ea3n l\u00ed c\u1ee7a h\u1ecd kh\u00f4ng, v\u00e0 kh\u1ea3 n\u0103ng c\u1ee7a h\u1ecd \u0111\u1ec3 l\u00e0m cho m\u1ecdi s\u1ef1 \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n th\u1ebf n\u00e0o?<\/p>\n

9)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 C\u00f3 vi\u1ec7c ph\u00e2n c\u00f4ng tr\u00e1ch nhi\u1ec7m \u0111\u01b0\u1ee3c \u0111\u00e3i ng\u1ed9, r\u00f5 r\u00e0ng cho vi\u1ec7c c\u1ea3i ti\u1ebfn qui tr\u00ecnh kh\u00f4ng?<\/p>\n

 <\/p>\n

—–English version—-<\/p>\n

 <\/p>\n

CMMI Improvement<\/p>\n

For process improvement using CMMI:<\/p>\n

You need to define a process to collect measurement data at project level, organization level (DTT) and align them with the business of DTT (Goals & Objectives);<\/p>\n

I like to see evidence of:<\/p>\n

1)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 The use of Quantitative Approach to Decision Making (Managers use metrics to make decisions \u2013 evidence meeting reports, project log book)<\/p>\n

2)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Organization wide participation in standard process (Number of projects follow the standard process as defined by SQA & SEPG evidence \u2013 compliance metrics by SQA<\/p>\n

3)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Usage of Organization Repository (How many projects contribute and use “Reuse” assets? (Code, templates, checklists etc. in the Process Asset Library (PAL) and used in projects;<\/p>\n

4)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Implement Defect Prevention (Number of gate reviews, number of defect found and correct \u2013 evidence: Inspection reports by SQA;<\/p>\n

5)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Increasing Visibility of “What We Do Best” The sharing of “Best practices” among projects and amount of reuse assets increase in repository over time (Productivity measures);<\/p>\n

6)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Improvement in quality deliveries to customer (Number of Bugs, error reports, post release defects decrease over time and customer satisfaction moves up)<\/p>\n

Questions in the CMMI assessment to people in your organizations<\/p>\n

1)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Are there tangible incentives or rewards for successful process improvement? (Who receive what when they improve?)<\/p>\n

2)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 How much does the sharing of best practices help the progress of process improvement? (People or projects donate “Best practices” to organization repository” and number of reuse of these assets)<\/p>\n

3)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Does senior management actively monitor the progress of process improvement? (How many times, where, what meeting? \u2013 evidence of meeting report)<\/p>\n

4)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Is there a feeling among the staff that process improvement gets in the way of the real work? (Is it? How does manager communicate and explain to them)<\/p>\n

5)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 To what extent are process improvement goals clearly stated and well understood? (Communication issue)<\/p>\n

6)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 How would you characterize the organization’s staff time\/resources dedicated to process improvement since the appraisal? Is SPI effort go up or down?)<\/p>\n

7)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Has there been involvement of staff in the process improvement effort? (Do you rotate people in and out of SEPG to do SPI?)<\/p>\n

8)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Have the people who are involved in process improvement been respected for their technical and management knowledge, and their ability to get things done?<\/p>\n

9)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Has there been clear, compensated assignment of responsibilities for process improvement?<\/p>\n","protected":false},"excerpt":{"rendered":"

\u0110\u1ec3 c\u1ea3i ti\u1ebfn qui tr\u00ecnh b\u1eb1ng vi\u1ec7c d\u00f9ng CMMI: B\u1ea1n c\u1ea7n \u0111\u1ecbnh ngh\u0129a qui tr\u00ecnh \u0111\u1ec3 thu th\u1eadp d\u1eef li\u1ec7u \u0111o \u1edf m\u1ee9c d\u1ef1 \u00e1n, … <\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[27],"tags":[],"class_list":["post-3251","post","type-post","status-publish","format-standard","hentry","category-tang-truong-nang-luc-to-chuc"],"_links":{"self":[{"href":"https:\/\/science-technology.vn\/index.php?rest_route=\/wp\/v2\/posts\/3251","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/science-technology.vn\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/science-technology.vn\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/science-technology.vn\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/science-technology.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3251"}],"version-history":[{"count":2,"href":"https:\/\/science-technology.vn\/index.php?rest_route=\/wp\/v2\/posts\/3251\/revisions"}],"predecessor-version":[{"id":3253,"href":"https:\/\/science-technology.vn\/index.php?rest_route=\/wp\/v2\/posts\/3251\/revisions\/3253"}],"wp:attachment":[{"href":"https:\/\/science-technology.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3251"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/science-technology.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=3251"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/science-technology.vn\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=3251"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}