{"id":3195,"date":"2013-07-08T21:12:02","date_gmt":"2013-07-08T14:12:02","guid":{"rendered":"http:\/\/science-technology.vn\/?p=3195"},"modified":"2013-07-08T21:12:02","modified_gmt":"2013-07-08T14:12:02","slug":"quan-li-trong-xa-hoi-tri-thuc","status":"publish","type":"post","link":"https:\/\/science-technology.vn\/?p=3195","title":{"rendered":"Qu\u1ea3n l\u00ed trong x\u00e3 h\u1ed9i tri th\u1ee9c"},"content":{"rendered":"

B\u1ea1n t\u00f4i, m\u1ed9t ng\u01b0\u1eddi ch\u1ee7 doanh nghi\u1ec7p, bao gi\u1edd c\u0169ng ngh\u0129 v\u1ec1 ph\u00eda tr\u01b0\u1edbc v\u00e0 \u00f4ng \u1ea5y mu\u1ed1n bi\u1ebft khi kinh t\u1ebf \u0111\u01b0\u1ee3c c\u1ea3i thi\u1ec7n th\u00ec \u00f4ng \u1ea5y c\u00f3 th\u1ec3 l\u00e0m c\u00e1i g\u00ec kh\u00e1c \u0111\u1ec3 ti\u1ebfp t\u1ee5c l\u00e0 doanh nh\u00e2n th\u00e0nh c\u00f4ng. \u00d4ng \u1ea5y b\u1ea3o t\u00f4i: \u201cT\u00f4i ch\u1eafc ch\u1eafn m\u1ecdi s\u1ef1 s\u1ebd thay \u0111\u1ed5i, m\u1ed9t s\u1ed1 c\u00f4ng ti s\u1ebd s\u1ed1ng s\u00f3t v\u00e0 m\u1ed9t s\u1ed1 c\u00f3 th\u1ec3 kh\u00f4ng s\u1ed1ng \u0111\u01b0\u1ee3c.\u00a0 To\u00e0n c\u1ea7u ho\u00e1 s\u1ebd t\u00e1c \u0111\u1ed9ng t\u1edbi m\u1ecdi th\u1ee9 v\u00e0 c\u1ea1nh tranh s\u1ebd d\u1eef d\u1ed9i nh\u01b0ng t\u00f4i s\u1ebd ph\u1ea3i chu\u1ea9n b\u1ecb c\u00e1i g\u00ec kh\u00e1c cho thay \u0111\u1ed5i n\u00e0y? T\u00f4i kh\u00f4ng mu\u1ed1n \u0111\u1ec3 m\u1ecdi th\u1ee9 x\u1ea3y ra cho t\u00f4i, t\u00f4i mu\u1ed1n ki\u1ec3m so\u00e1t s\u1ed1 m\u1ec7nh c\u1ee7a m\u00ecnh.”<\/span><\/p>\n

T\u00f4i b\u1ea3o \u00f4ng \u1ea5y r\u1eb1ng cu\u1ed9c kh\u1ee7ng ho\u1ea3ng to\u00e0n c\u1ea7u n\u00e0y c\u00f3 l\u1ebd s\u1ebd m\u1ea5t v\u00e0i n\u0103m nh\u01b0ng n\u00f3 c\u0169ng cho ph\u00e9p ng\u01b0\u1eddi ch\u1ee7 doanh nghi\u1ec7p nh\u01b0 \u00f4ng \u1ea5y l\u1eadp k\u1ebf ho\u1ea1ch v\u00e0 l\u1ea5y h\u00e0nh \u0111\u1ed9ng c\u1ea7n thi\u1ebft \u0111\u1ec3 “n\u1eafm l\u1ea5y c\u01a1 h\u1ed9i\u201d khi kinh t\u1ebf c\u1ea3i thi\u1ec7n. Tuy nhi\u00ean, c\u00f3 nhi\u1ec1u th\u00e1ch th\u1ee9c m\u00e0 \u00f4ng \u1ea5y c\u00f3 th\u1ec3 c\u1ea7n v\u01b0\u1ee3t qua v\u00e0 m\u1ed9t s\u1ed1 th\u00e1ch th\u1ee9c ph\u1ea3i l\u00e0m b\u1eb1ng vi\u1ec7c d\u00f9ng c\u00f4ng ngh\u1ec7 th\u00f4ng tin. Ng\u00e0y nay c\u1ea5u tr\u00fac qu\u1ea3n l\u00ed trong c\u00f4ng ti \u00f4ng \u1ea5y l\u00e0 t\u1eadp trung ho\u00e1, c\u1ee9ng nh\u1eafc v\u00e0 kh\u00f4ng linh ho\u1ea1t do \u0111\u00f3 kh\u00f3 thay \u0111\u1ed5i \u0111\u01b0\u1ee3c. V\u00ec t\u1ed1c \u0111\u1ed9 l\u00e0 \u0111i\u1ec1u b\u1ea3n ch\u1ea5t c\u1ee7a th\u1ebf k\u1ec9 21 cho n\u00ean \u0111i\u1ec1u \u0111\u1ea7u ti\u00ean \u00f4ng \u1ea5y c\u00f3 th\u1ec3 l\u00e0m l\u00e0 t\u00e1i c\u1ea5u tr\u00fac l\u1ea1i c\u00f4ng ti c\u1ee7a m\u00ecnh \u0111\u1ec3 bao qu\u00e1t v\u1edbi m\u00f4i tr\u01b0\u1eddng thay \u0111\u1ed5i nhanh ch\u00f3ng c\u1ee7a kinh t\u1ebf to\u00e0n c\u1ea7u.\u00a0 \u00d4ng \u1ea5y c\u1ea7n c\u00f3 c\u1ea5u tr\u00fac qu\u1ea3n l\u00ed m\u1edbi phi t\u1eadp trung ho\u00e1 d\u1ef1a tr\u00ean m\u1ea1ng c\u1ee7a c\u00f4ng ngh\u1ec7 v\u00e0 con ng\u01b0\u1eddi v\u00e0 \u00f4ng \u1ea5y n\u00ean t\u1eadn d\u1ee5ng \u01b0u th\u1ebf c\u1ee7a c\u00f4ng ngh\u1ec7 \u0111\u1ec3 gi\u1ea3i quy\u1ebft c\u00e1c bi\u1ebfn c\u1ed1 khi ch\u00fang xu\u1ea5t hi\u1ec7n. Ch\u1eb3ng h\u1ea1n, h\u00f4m nay khi m\u1ecdi s\u1ef1 x\u1ea3y ra trong c\u00f4ng ti c\u1ee7a \u00f4ng \u1ea5y, ng\u01b0\u1eddi qu\u1ea3n l\u00ed vi\u1ebft ra m\u1ed9t b\u00e1o c\u00e1o cho \u00f4ng \u1ea5y. B\u00e1o c\u00e1o n\u00e0y s\u1ebd \u0111i qua v\u00e0i t\u1ea7ng nh\u1eefng nh\u00e0 qu\u1ea3n l\u00ed, h\u1ecd \u0111\u1ecdc v\u00e0 c\u00f3 th\u1ec3 vi\u1ebft l\u1ea1i n\u00f3 \u0111\u1ec3 kh\u1edbp v\u1edbi nhu c\u1ea7u c\u1ee7a h\u1ecd, cho n\u00ean ph\u1ea3i m\u1ea5t v\u00e0i ng\u00e0y tr\u01b0\u1edbc khi n\u00f3 \u0111\u1ea1t t\u1edbi \u00f4ng \u1ea5y. V\u1edbi c\u00f4ng ngh\u1ec7 th\u00f4ng tin nh\u01b0 emails v\u00e0 Instant Messenger, \u00f4ng \u1ea5y c\u00f3 th\u1ec3 nh\u1eadn b\u00e1o c\u00e1o trong gi\u00e2y ph\u00fat ch\u1ee9 kh\u00f4ng l\u00e0 v\u00e0i ng\u00e0y, gi\u1ea3 \u0111\u1ecbnh \u00f4ng \u1ea5y cho ph\u00e9p c\u1ea5u tr\u00fac qu\u1ea3n l\u00ed \u0111\u01b0\u1ee3c phi t\u1eadp trung ho\u00e1. C\u1ea5u tr\u00fac qu\u1ea3n l\u00ed m\u1edbi n\u00e0y s\u1ebd cho ph\u00e9p c\u00e1c nh\u00e2n vi\u00ean v\u00e0 c\u00f4ng ti xem x\u00e9t l\u1ea1i c\u00e1ch th\u1ee9c v\u00e0 khi n\u00e0o quy\u1ebft \u0111\u1ecbnh \u0111\u01b0\u1ee3c ban ra. V\u00ec c\u00f4ng ti c\u1ee7a \u00f4ng \u1ea5y \u0111ang l\u00e0m kinh doanh to\u00e0n c\u1ea7u, nh\u00e2n vi\u00ean c\u1ee7a \u00f4ng \u1ea5y ph\u1ea3i c\u00f3 quy\u1ebft \u0111\u1ecbnh n\u00e0o \u0111\u00f3 v\u1ec1 chi\u1ec1u h\u01b0\u1edbng, d\u1ecbch v\u1ee5, s\u1ea3n ph\u1ea9m v\u00e0 danh ti\u1ebfng qua th\u1ecb tr\u01b0\u1eddng to\u00e0n c\u1ea7u v\u00e0 \u0111\u00f4i khi h\u1ecd ph\u1ea3i ra quy\u1ebft \u0111\u1ecbnh b\u00ean ngo\u00e0i c\u1ea5u tr\u00fac qu\u1ea3n l\u00ed. \u0110\u00e2y l\u00e0 ch\u1ed7 vai tr\u00f2, tr\u00e1ch nhi\u1ec7m v\u00e0 s\u1ef1 \u0111\u1ea3m nhi\u1ec7m c\u1ee7a m\u1ecdi v\u1ecb tr\u00ed ph\u1ea3i \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh r\u00f5 r\u00e0ng.<\/p>\n

B\u1ea1n t\u00f4i d\u01b0\u1eddng nh\u01b0 kh\u00f4ng tho\u1ea3i m\u00e1i l\u1eafm nh\u01b0ng l\u00e0 ng\u01b0\u1eddi c\u00f3 t\u00e2m tr\u00ed c\u1edfi m\u1edf, \u00f4ng \u1ea5y h\u1ecfi: \u201cTrong tr\u01b0\u1eddng h\u1ee3p \u0111\u00f3, t\u00f4i kh\u00f4ng n\u00ean c\u00f3 c\u1ea5u tr\u00fac tr\u00ean xu\u1ed1ng m\u00e0 l\u00e0 c\u1ea5u tr\u00fac ngang ph\u1eb3ng sao? N\u00f3 l\u00e0m vi\u1ec7c th\u1ebf n\u00e0o?”<\/p>\n

T\u00f4i b\u1ea3o \u00f4ng \u1ea5y: \u201c\u0110\u00f3 l\u00e0 l\u00ed do t\u1ea1i sao m\u1ed1i quan h\u1ec7 l\u1ea1i quan tr\u1ecdng trong c\u1ea5u tr\u00fac m\u1edbi n\u00e0y. Thay v\u00ec ch\u1ec9 huy, ng\u01b0\u1eddi qu\u1ea3n l\u00ed ph\u1ea3i c\u00f3 m\u1ed1i quan h\u1ec7 t\u1ed1t v\u1edbi nh\u00e2n vi\u00ean v\u00e0 b\u00ean trong lo\u1ea1i quan h\u1ec7 n\u00e0y m\u1ecdi ng\u01b0\u1eddi hi\u1ec3u vai tr\u00f2 v\u00e0 tr\u00e1ch nhi\u1ec7m c\u1ee7a h\u1ecd. Thay v\u00ec c\u1ea5u tr\u00fac nh\u01b0 ch\u1ec9 huy v\u00e0 ki\u1ec3m so\u00e1t qu\u00e2n s\u1ef1, \u00f4ng ph\u1ea3i c\u1ea5u tr\u00fac nh\u01b0 gia \u0111\u00ecnh. Trong gia \u0111\u00ecnh, c\u00f3 m\u1ed1i quan h\u1ec7 gi\u1eefa m\u1ecdi ng\u01b0\u1eddi d\u1ef1a tr\u00ean vai tr\u00f2 v\u00e0 tr\u00e1ch nhi\u1ec7m c\u1ee7a h\u1ecd.\u201d<\/p>\n

Trong v\u00e0i n\u0103m t\u1edbi, c\u00e1c bi\u1ebfn c\u1ed1 s\u1ebd x\u1ea3y ra r\u1ea5t nhanh cho n\u00ean nh\u00e2n vi\u00ean ph\u1ea3i ph\u1ea3n \u1ee9ng nhanh ch\u00f3ng \u0111\u1ec3 \u0111\u00e1p \u1ee9ng nhu c\u1ea7u b\u1eb1ng vi\u1ec7c d\u1ef1a v\u00e0o c\u00e1c qui tr\u00ecnh \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh r\u00f5 d\u1ef1a tr\u00ean kh\u1ed1i l\u01b0\u1ee3ng l\u1edbn th\u00f4ng tin v\u00e0 h\u1ee3p t\u00e1c c\u00f3 t\u1ed5 ch\u1ee9c. B\u1eb1ng vi\u1ec7c c\u00f3 nh\u1eefng c\u00f4ng nh\u00e2n tri th\u1ee9c gi\u1ecfi v\u00e0 m\u00f4i tr\u01b0\u1eddng ‘l\u00e0m vi\u1ec7c c\u00f9ng nhau,\u201d ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o c\u00f3 th\u1ec3 hi\u1ec3u th\u1ea5u c\u00e1c c\u01a1 h\u1ed9i cho doanh nghi\u1ec7p c\u1ee7a m\u00ecnh v\u00e0 c\u1ea1nh tranh v\u1edbi doanh nghi\u1ec7p kh\u00e1c. \u0110i\u1ec1u n\u00e0y s\u1ebd y\u00eau c\u1ea7u kh\u1ed1i l\u01b0\u1ee3ng l\u1edbn c\u00f4ng s\u1ee9c trong vi\u1ec7c thu\u00ea c\u00f4ng nh\u00e2n tri th\u1ee9c gi\u1ecfi v\u00e0 cung c\u1ea5p hu\u1ea5n luy\u1ec7n c\u1eadp nh\u1eadt \u0111\u1ec3 cho h\u1ecd t\u1ea5t c\u1ea3 \u0111\u1ec1u l\u00e0m vi\u1ec7c nh\u01b0 m\u1ed9t t\u1ed5 b\u1edfi v\u00ec m\u1ecdi vi\u1ec7c “t\u1ea1o gi\u00e1 tr\u1ecb” t\u01b0\u01a1ng lai s\u1ebd d\u1ed3n tr\u1ecdng t\u00e2m v\u00e0o tri th\u1ee9c, th\u1ecb tr\u01b0\u1eddng v\u00e0 kh\u1ea3 n\u0103ng d\u00f9ng tri th\u1ee9c. Khi kinh t\u1ebf c\u1ea3i thi\u1ec7n, m\u1ecdi c\u00f4ng ti s\u1ebd c\u1ed1 g\u1eafng chi\u1ebfm \u01b0u th\u1ebf v\u00e0 s\u1ef1 linh ho\u1ea1t th\u1ecb tr\u01b0\u1eddng s\u1ebd \u0111\u00f2i h\u1ecfi vi\u1ec7c l\u1eadp k\u1ebf ho\u1ea1ch v\u00e0 ph\u1ed1i h\u1ee3p ti\u00ean ti\u1ebfn gi\u1eefa c\u00e1c nh\u00e2n vi\u00ean. Ng\u01b0\u1eddi ch\u1ee7 doanh nghi\u1ec7p v\u1edbi t\u1ed5 t\u1ed1t nh\u1ea5t s\u1ebd th\u1eafng.”<\/p>\n

B\u1ea1n t\u00f4i h\u1ecfi: \u201cTrong tr\u01b0\u1eddng h\u1ee3p \u0111\u00f3, vai tr\u00f2 v\u00e0 k\u0129 n\u0103ng y\u00eau c\u1ea7u \u0111\u1ec3 l\u00e0m kinh doanh s\u1ebd kh\u00e1c v\u1edbi \u0111i\u1ec1u ch\u00fang \u0111\u00e3 t\u1eebng l\u00e0 v\u00e0i n\u0103m tr\u01b0\u1edbc \u0111\u00e2y sao?\u201d<\/p>\n

T\u00f4i b\u1ea3o \u00f4ng \u1ea5y: \u201cV\u00e2ng, nh\u1ea5t \u0111\u1ecbnh r\u1ed3i v\u00e0 \u0111\u1ea5y l\u00e0 lo\u1ea1i quy\u1ec1n l\u00e3nh \u0111\u1ea1o \u0111\u1ea5y.\u201d Ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o t\u01b0\u01a1ng lai s\u1ebd kh\u00f4ng ph\u1ea3i l\u00e0 ng\u01b0\u1eddi \u0111\u1ee9ng ch\u1ec9 huy nh\u00e2n vi\u00ean m\u00e0 l\u00e0 ng\u01b0\u1eddi c\u00f3 chi\u1ebfn l\u01b0\u1ee3c, t\u1ea7m nh\u00ecn v\u00e0 chi\u1ec1u h\u01b0\u1edbng. B\u1eb1ng vi\u1ec7c chia s\u1ebb c\u00e1c qui tr\u00ecnh v\u00e0 tr\u00e1ch nhi\u1ec7m doanh nghi\u1ec7p, \u00f4ng c\u00f3 th\u1ec3 t\u00e1i c\u1ea5u tr\u00fac c\u00f4ng ti c\u1ee7a m\u00ecnh th\u00e0nh c\u00f4ng ti r\u1ea5t m\u1ea1nh n\u01a1i m\u00e0 \u201cquy\u1ec1n l\u00e0m ch\u1ee7 qui tr\u00ecnh\u201d v\u00e0 tr\u00e1ch nhi\u1ec7m c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c ph\u00e2n chia cho c\u00e1c nh\u00e2n vi\u00ean c\u1ee7a \u00f4ng (c\u00e1ch quy\u1ec1n l\u00e0m ch\u1ee7 \u0111\u01b0\u1ee3c chia s\u1ebb v\u00e0 ai \u0111\u01b0\u1ee3c \u0111\u1eb7t ra c\u00e1c qui t\u1eafc trong t\u1eebng qui tr\u00ecnh). \u0110\u00e2y l\u00e0 kh\u00e1i ni\u1ec7m m\u1edbi c\u00f3 t\u00ean l\u00e0 \u201ctrao quy\u1ec1n\u201d b\u1edfi v\u00ec m\u1ecdi ng\u01b0\u1eddi trong c\u00f4ng ti \u00f4ng s\u1ebd ch\u1ecbu tr\u00e1ch nhi\u1ec7n cho kinh doanh c\u1ee7a c\u00f4ng ti. H\u1ecd chia s\u1ebb s\u1ed1 ph\u1eadn c\u00f9ng c\u00f4ng ti, h\u1ecd tu\u00e2n theo t\u1ea7m nh\u00ecn v\u00e0 chi\u1ec1u h\u01b0\u1edbng m\u00e0 \u00f4ng chia s\u1ebb v\u1edbi h\u1ecd. \u0110\u1ec3 l\u00e0m \u0111i\u1ec1u \u0111\u00f3, c\u00f4ng ti m\u1edbi c\u1ee7a \u00f4ng s\u1ebd ph\u1ea3i ph\u00e1t tri\u1ec3n c\u00e1c k\u0129 n\u0103ng c\u1ed9ng t\u00e1c li\u00ean t\u1ed5 ch\u1ee9c m\u1ea1nh \u0111\u1ec3 thi\u1ebft k\u1ebf, ph\u00e1t tri\u1ec3n, th\u1ef1c hi\u1ec7n v\u00e0 qu\u1ea3n l\u00ed c\u00e1c qui tr\u00ecnh nghi\u1ec7p v\u1ee5 chia s\u1ebb. \u0110i\u1ec1u n\u00e0y s\u1ebd sinh ra n\u0103ng l\u1ef1c cho c\u00f4ng ti hi\u1ec3u th\u1ea5u c\u00e1c c\u01a1 h\u1ed9i th\u1ecb tr\u01b0\u1eddng nhanh ch\u00f3ng tr\u01b0\u1edbc k\u1ebb kh\u00e1c. V\u1edbi n\u1ec1n kinh t\u1ebf m\u1edbi, th\u1ecb tr\u01b0\u1eddng m\u1edbi, nhi\u1ec1u ph\u01b0\u01a1ng ph\u00e1p m\u1edbi \u0111ang n\u1ed5i l\u00ean trong vi\u1ec7c qu\u1ea3n l\u00ed con ng\u01b0\u1eddi, t\u1ed5 v\u00e0 t\u1ed5 ch\u1ee9c v\u00e0 n\u00f3 s\u1ebd thay \u0111\u1ed5i c\u00e1ch c\u00f4ng ti l\u00e0m kinh doanh, kh\u00f4ng c\u1ee5c b\u1ed9 m\u00e0 to\u00e0n c\u1ea7u.<\/p>\n

Ng\u01b0\u1eddi ch\u1ee7 doanh nghi\u1ec7p kh\u00f4ng c\u00f2n c\u00f3 th\u1ec3 d\u1ef1a v\u00e0o kinh nghi\u1ec7m qu\u00e1 kh\u1ee9 \u0111\u1ec3 qu\u1ea3n l\u00ed c\u00f4ng ti c\u1ee7a m\u00ecnh m\u00e0 h\u1ecd ph\u1ea3i tr\u1edf th\u00e0nh ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o, ng\u01b0\u1eddi th\u00fac \u0111\u1ea9y thay \u0111\u1ed5i, khuy\u1ebfn kh\u00edch canh t\u00e2n, th\u1ed1ng nh\u1ea5t m\u1ecdi ng\u01b0\u1eddi qua c\u00e1c nh\u00f3m kh\u00e1c lo\u1ea1i v\u00e0 l\u00e0 m\u00f4 h\u00ecnh vai tr\u00f2 v\u1ec1 t\u00ednh th\u00edch \u1ee9ng. Nh\u1eefng ng\u01b0\u1eddi kh\u00f4ng th\u1ec3 \u0111\u1ea1t t\u1edbi \u0111\u01b0\u1ee3c m\u1ee9c cao h\u01a1n \u0111\u00f3 v\u1ec1 quy\u1ec1n l\u00e3nh \u0111\u1ea1o s\u1ebd kh\u00f4ng th\u00e0nh c\u00f4ng trong th\u1ecb tr\u01b0\u1eddng to\u00e0n c\u1ea7u c\u1ea1nh tranh cao \u0111\u1ed9. C\u00e1c c\u00f4ng ti \u0111\u1ea7u t\u01b0 v\u00e0o ph\u00e1t tri\u1ec3n t\u00e0i n\u0103ng s\u1ebd th\u1ea5y nh\u1eefng c\u01a1 h\u1ed9i m\u1edbi v\u00e0 t\u0103ng tr\u01b0\u1edfng, trong khi c\u00e1c c\u00f4ng ti kh\u00f4ng \u0111\u1ea7u t\u01b0 v\u00e0o c\u00f4ng nh\u00e2n c\u00f3 k\u0129 n\u0103ng s\u1ebd \u0111\u1ed1i di\u1ec7n v\u1edbi r\u1ee7i ro m\u1edbi v\u00e0 th\u1ea5t b\u1ea1i ti\u1ec1m n\u0103ng. C\u00e1c c\u00f4ng ti \u0111\u1ea7u t\u01b0 n\u1ed7 l\u1ef1c l\u1edbn v\u00e0o ph\u00e1t tri\u1ec3n h\u1ee3p t\u00e1c c\u00f3 t\u1ed5 ch\u1ee9c s\u1ebd t\u1eadn h\u01b0\u1edfng vi\u1ec7c truy nh\u1eadp l\u1edbn h\u01a1n v\u00e0o c\u00f4ng nh\u00e2n c\u00f3 k\u0129 n\u0103ng cao. Ch\u1eb3ng h\u1ea1n, c\u00e1c c\u00f4ng ti n\u1ed5i ti\u1ebfng nh\u01b0 Microsoft, Google, IBM, Toyotas, hay Intel bao gi\u1edd c\u0169ng c\u00f3 \u01b0u th\u1ebf trong vi\u1ec7c c\u00f3 \u0111\u01b0\u1ee3c ng\u01b0\u1eddi gi\u1ecfi nh\u1ea5t b\u1edfi v\u00ec ng\u01b0\u1eddi c\u00f3 k\u0129 n\u0103ng cao mu\u1ed1n l\u00e0m vi\u1ec7c v\u1edbi c\u00e1c c\u00f4ng ti qu\u1ea3n l\u00ed t\u1ed1t h\u01a1n. C\u00e1c c\u00f4ng ti c\u00f3 ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o c\u00f3 t\u1ea7m nh\u00ecn bao gi\u1edd c\u0169ng \u0111\u1eb7t ra qui t\u1eafc cho th\u1ecb tr\u01b0\u1eddng trong khi c\u00f4ng ti v\u1edbi nh\u1eefng ng\u01b0\u1eddi theo qui t\u1eafc s\u1ebd kh\u00f4ng bao gi\u1edd d\u1eabn \u0111\u1ea7u \u0111\u01b0\u1ee3c. Ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o t\u00edch c\u1ef1c th\u1eeba nh\u1eadn v\u00e0 trau d\u1ed3i ti\u1ec1m n\u0103ng c\u1ee7a m\u1ecdi t\u00e0i s\u1ea3n b\u00ean trong c\u00f4ng ti v\u00e0 bi\u1ebft c\u00e1ch th\u00fac b\u1ea9y h\u1ecd v\u1ec1 c\u00e1c c\u01a1 h\u1ed9i ph\u1ee5 th\u00eam, s\u1ebd l\u00e0 ng\u01b0\u1eddi ch\u1ee7 doanh nghi\u1ec7p th\u00e0nh c\u00f4ng nh\u1ea5t trong th\u1ecb tr\u01b0\u1eddng to\u00e0n c\u1ea7u n\u00e0y.<\/p>\n

 <\/p>\n

—–English version ——<\/p>\n

 <\/p>\n

Management in Knowledge Society<\/p>\n

My friend, the business owner always think ahead and he wants to know when the economy improves what else could he do to continue to be a successful business person. He told me: \u201cI am sure things will change, some companies will survive and some may not.\u00a0 Globalization will impact everything and competition will be fierce but what else should I prepare for this change? I do not want to let thing happen to me, I want to control my destiny.<\/p>\n

I told him that this global crisis will probably take several years but it also allows business owner like him to plan and take necessary actions to \u201cgrasp the opportunity\u201d when the economy improves. However, there are several challenges that he may need to overcome and some have to do with the use of information technology. Today management structure in his company is centralized, rigid and inflexible therefore it is difficult to change. Since speed is the essence of the 21st century so the first thing he may do is to restructure his company to cope with the rapidly changing environment of a global economy.\u00a0 He needs to have a new management structure which is decentralized based on a network of technology and people and he should takes advantage of technology to deal with events as they occur. For example, today when thing happens in his company, his manager fill out a report to him. The report will travel through several layers of managers who review and may rewrite it to fit their needs, so it takes several days before it reaches him. With information technology such as emails and Instant Messenger, he could receive the report in minute rather than days, assume he allows the management structure to be decentralized. This new management structure will allow employees and company to reconsider how and when decisions are made. Since his company is doing business globally, his employees should have some decisions about direction, services, products and reputation across global markets and sometime they have to make decisions outside the management structure. This is where roles, responsibility and accountability of every position must be clearly defined.<\/p>\n

My friend seemed uncomfortable but being open-minded person, he asked: \u201cIn that case, I should not have a top-down but a flat horizontal structure? How does it work?<\/p>\n

I told him: \u201cThat is why relationship is important in this new structure. Instead of giving command, manager must have good relationship with employees and within this kind of relationship people understand their roles and responsibilities. Instead of structure like military command and control, you must structure like a family. In a family, there is relationship between people based on their roles and responsibilities\u201d.<\/p>\n

In the next few years, events will happen very fast so employees must react quickly to meet demand by relying on well-defined processes based on massive amounts of information and teamwork. By having the best knowledgeable workers and a \u201cworking together\u201d environment, leader like him could grasp opportunities for his business and compete with others. This will require significant amount of efforts in hiring the best knowledge workers and provide up to date trainings so they all work as a team because all future \u201cvalue-creation\u201d will center on knowledge, markets and the ability to use knowledge. When the economy improves, every company will try to take advantage and market volatility will demand advanced planning and coordination among employees. The business owner with the best team will win.<\/p>\n

My friend asked: \u201cIn that case, the roles and skills require to do business will be different from what they were just a few years ago?\u201d<\/p>\n

I told him: \u201cYes, definitely and so is the kind of leadership\u201d. Future leader will not be the one to give command to employees but the one with the strategy, the vision and the direction. By sharing business processes and responsibilities, you could restructure your company into a very powerful one where the \u201cprocess ownership\u201d and responsibilities can be divided among your employees (how ownership is shared and who gets to set the rules in each process). This is the new concept called \u201cEmpowerment\u201d because everybody in your company will be responsible for the business of the company. They share a destiny with the company, they follow the vision and the direction that you share with them. To do that, your new company will have to develop strong inter-organizational collaborative skills to design, develop, implement and manage shared business processes. This will generate the capability for the company to grasp market opportunities rapidly before others. With the new economy, new market, several new methods are emerging in managing people, teams and organizations and it will change the way company do business, not locally but also globally.<\/p>\n

Business owners can no longer rely on past experience to manage their companies but they must become leaders who promote changes, spur innovation, unify people across disparate groups and be role models of adaptability. Those who cannot reach that higher level of leadership will not be successful in the highly competitive global market. Companies that invest in developing talent will find new opportunities and grow, while companies that do not invest in skilled workers will face new risks and potential failure. Companies that invest significant efforts into developing strong teamwork will enjoy greater access to highly skilled workers. For example, well known companies such as Microsoft, Google, IBM, Toyotas, or Intel always have advantages in getting the best people because highly skilled people wants to work for better management companies. Companies with visionary leaders always set the rule in the competitive market while company with people who follows the rule will never take the lead. An active leader recognizes and cultivates the potential of every asset within the company and knows how to leverage them for additional opportunities, will be the most successful business owner in this global market.<\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

B\u1ea1n t\u00f4i, m\u1ed9t ng\u01b0\u1eddi ch\u1ee7 doanh nghi\u1ec7p, bao gi\u1edd c\u0169ng ngh\u0129 v\u1ec1 ph\u00eda tr\u01b0\u1edbc v\u00e0 \u00f4ng \u1ea5y mu\u1ed1n bi\u1ebft khi kinh t\u1ebf \u0111\u01b0\u1ee3c c\u1ea3i thi\u1ec7n … <\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-3195","post","type-post","status-publish","format-standard","hentry","category-xu-huong-toan-cau"],"_links":{"self":[{"href":"https:\/\/science-technology.vn\/index.php?rest_route=\/wp\/v2\/posts\/3195","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/science-technology.vn\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/science-technology.vn\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/science-technology.vn\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/science-technology.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3195"}],"version-history":[{"count":1,"href":"https:\/\/science-technology.vn\/index.php?rest_route=\/wp\/v2\/posts\/3195\/revisions"}],"predecessor-version":[{"id":3196,"href":"https:\/\/science-technology.vn\/index.php?rest_route=\/wp\/v2\/posts\/3195\/revisions\/3196"}],"wp:attachment":[{"href":"https:\/\/science-technology.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3195"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/science-technology.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=3195"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/science-technology.vn\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=3195"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}