{"id":2732,"date":"2013-07-06T20:57:51","date_gmt":"2013-07-06T13:57:51","guid":{"rendered":"http:\/\/science-technology.vn\/?p=2732"},"modified":"2013-07-06T20:57:51","modified_gmt":"2013-07-06T13:57:51","slug":"tinh-hinh-khoan-ngoai","status":"publish","type":"post","link":"https:\/\/science-technology.vn\/?p=2732","title":{"rendered":"T\u00ecnh h\u00ecnh kho\u00e1n ngo\u00e0i"},"content":{"rendered":"

Tu\u1ea7n tr\u01b0\u1edbc Tr\u01b0\u1eddng kinh t\u1ebf London \u0111\u01b0a ra b\u00e1o c\u00e1o c\u1ee7a h\u1ecd nhan \u0111\u1ec1, \u2018B\u00ean ngo\u00e0i BRIC \u2013 Thu\u00ea n\u01b0\u1edbc ngo\u00e0i \u1edf c\u00e1c n\u01b0\u1edbc kh\u00f4ng thu\u1ed9c BRIC: Ai C\u1eadp – m\u1ed9t th\u1ecb tr\u01b0\u1eddng t\u0103ng tr\u01b0\u1edfng m\u1edbi\u2019.\u00a0Nhi\u1ec1u ng\u01b0\u1eddi b\u1ecb b\u1ea5t ng\u1edd b\u1edfi vi\u1ec5n t\u01b0\u1ee3ng v\u1ec1 nghi\u00ean c\u1ee9u to\u00e0n c\u1ea3nh c\u1ee7a nghi\u00ean c\u1ee9u nh\u00ecn ra b\u00ean ngo\u00e0i BRIC, \u0111\u00e3 c\u00f3 nhi\u1ec1u \u0111\u1ed3n \u0111o\u00e1n r\u1eb1ng \u1ea4n \u0110\u1ed9 \u0111ang m\u1ea5t s\u1ef1 n\u1eafm gi\u1eef s\u1eaft c\u1ee7a n\u00f3 v\u00e0o c\u00f4ng nghi\u1ec7p kho\u00e1n ngo\u00e0i cho n\u00ean b\u00e1o c\u00e1o n\u00e0y \u0111\u01b0a ra \u0111\u00e3 l\u00e0 \u0111i\u1ec1u cay \u0111\u1eafng.<\/span><\/p>\n

Martyn Hart, Ch\u1ee7 t\u1ecbch hi\u1ec7p h\u1ed9i kho\u00e1n ngo\u00e0i qu\u1ed1c gia, \u0111\u00e3 b\u00ecnh lu\u1eadn v\u1ec1 t\u00ecnh tr\u1ea1ng c\u1ee7a \u1ea4n \u0110\u1ed9, \u201c\u1ea4n \u0110\u1ed9 t\u1eeb l\u00e2u \u0111\u00e3 l\u00e0 qu\u1ed1c gia \u0111\u01b0\u1ee3c ch\u1ecdn c\u1ee7a c\u00e1c t\u1ed5 ch\u1ee9c Anh v\u00e0 M\u0129 \u0111\u1ec3 thu\u00ea n\u01b0\u1edbc ngo\u00e0i v\u1ec1 CNTT c\u1ee7a h\u1ecd v\u00e0 cung c\u1ea5p c\u00e1c d\u1ecbch v\u1ee5 qui tr\u00ecnh doanh nghi\u1ec7p. C\u1eaft gi\u1ea3m thu\u1ebf, l\u1ef1c l\u01b0\u1ee3ng lao \u0111\u1ed9ng c\u00f3 hi\u1ec7u qu\u1ea3 chi ph\u00ed v\u00e0 t\u1ec9 l\u1ec7 h\u1ed1i \u0111o\u00e1i tuy\u1ec7t v\u1eddi c\u00f3 ngh\u0129a l\u00e0 d\u01b0\u1edbi d\u1ea1ng c\u1eaft gi\u1ea3m chi ph\u00ed th\u00ec \u1ea4n \u0110\u1ed9 kh\u00f4ng \u0111\u1ee9ng th\u1ee9 hai sau ai c\u1ea3.\u201d<\/p>\n

\u00d4ng Hart ti\u1ebfp t\u1ee5c n\u00eau \u0111\u1ea1i c\u01b0\u01a1ng c\u00e1c l\u00ed do t\u1ea1i sao \u1ea4n \u0110\u1ed9 c\u00f3 th\u1ec3 kinh nghi\u1ec7m s\u1ef1 s\u1ee5t gi\u1ea3m trong nhu c\u1ea7u v\u00e0 t\u1ea1i sao c\u00e1c \u0111i\u1ec3m \u0111\u1ebfn kh\u00e1c d\u01b0\u1eddng nh\u01b0 l\u1ee3i d\u1ee5ng n\u1ec1n kinh t\u1ebf thay \u0111\u1ed5i th\u1ea5t th\u01b0\u1eddng, \u201cTrong nh\u1eefng n\u0103m g\u1ea7n \u0111\u00e2y \u0111\u00e3 kh\u00f4ng c\u00f3 kh\u1edfi h\u00e0nh tr\u00f4i ch\u1ea3y th\u1ebf cho \u1ea4n \u0110\u1ed9. Nhu c\u1ea7u v\u1ec1 d\u1ecbch v\u1ee5 d\u00e2ng l\u00ean c\u0169ng c\u00f3 ngh\u0129a l\u00e0 vi\u1ec7c l\u00e0m t\u0103ng \u0111\u00e1ng k\u1ec3 v\u1ec1 l\u01b0\u01a1ng \u0111\u1ecba ph\u01b0\u01a1ng v\u00e0 chi ph\u00ed thu\u00ea ngo\u00e0i \u1edf \u1ea4n \u0110\u1ed9 c\u0169ng t\u0103ng l\u00ean, l\u00e0m cho c\u00e1c \u0111i\u1ec3m \u0111\u1ebfn v\u1edbi chi ph\u00ed th\u1ea5p kh\u00e1c th\u00e0nh \u0111\u00e1ng mong mu\u1ed1n cho ng\u01b0\u1eddi d\u00f9ng cu\u1ed1i. C\u0169ng l\u00e0 c\u00f4ng b\u1eb1ng m\u00e0 gi\u1ea3 \u0111\u1ecbnh r\u1eb1ng c\u00e1c bi\u1ebfn c\u1ed1 g\u1ea7n \u0111\u00e2y, nh\u01b0 s\u1ef1 s\u1ee5p \u0111\u1ed5 Satyam, \u0111\u00e3 h\u1eb1n d\u1ea5u l\u00ean danh ti\u1ebfng c\u1ee7a \u1ea4n \u0110\u1ed9 v\u00e0 \u0111\u1ebfn l\u01b0\u1ee3t n\u00f3 \u1ea3nh h\u01b0\u1edfng t\u1edbi s\u1ef1 tin t\u01b0\u1edfng c\u1ee7a ng\u01b0\u1eddi d\u00f9ng cu\u1ed1i.\u00a0 Cho n\u00ean \u0111i\u1ec1u n\u00e0y c\u00f3 ngh\u0129a g\u00ec v\u1edbi vi\u1ec7c d\u00e2ng l\u00ean b\u1eaft \u0111\u1ea7u trong c\u00f4ng nghi\u1ec7p kho\u00e1n ngo\u00e0i?”<\/p>\n

Nicholas Nesbitt, CEO c\u1ee7a trung t\u00e2m g\u1ecdi l\u1edbn nh\u1ea5t Kenyan, Kencall, b\u00ecnh lu\u1eadn r\u1eb1ng “nhi\u1ec1u n\u01b0\u1edbc ch\u00e2u Phi c\u00f3 c\u01a1 s\u1edf k\u0129 n\u0103ng v\u00f4 c\u00f9ng to l\u1edbn m\u00e0 c\u00e1c nh\u00e0 cung c\u1ea5p v\u1eabn c\u00f3 th\u1ec3 s\u1eb5n s\u00e0ng truy nh\u1eadp v\u00e0o.\u00a0 \u0110i\u1ec1u n\u00e0y ngh\u0129a l\u00e0 ch\u00fang ta c\u00f3 th\u1ec3 ch\u1ecdn nh\u1eefng sinh vi\u00ean t\u1ed1t nghi\u1ec7p gi\u1ecfi nh\u1ea5t \u0111\u1ec3 cung c\u1ea5p cho kh\u00e1ch h\u00e0ng c\u1ee7a ch\u00fang ta.\u201d<\/p>\n

Th\u00e1i \u0111\u1ed9 c\u1ee7a nh\u1eefng ng\u01b0\u1eddi \u1ee7ng h\u1ed9 b\u1ea3o v\u1ec7 c\u00f4ng nghi\u1ec7p trong n\u01b0\u1edbc l\u00e0 c\u0169ng h\u00e0nh \u0111\u1ed9ng nh\u01b0 ch\u1ea5t x\u00fac t\u00e1c cho ng\u01b0\u1eddi d\u00f9ng cu\u1ed1i \u0111\u1ec3 nh\u00ecn g\u1ea7n h\u01a1n v\u1ec1 nh\u00e0 \u0111\u1ed1i v\u1edbi nh\u1eefng nh\u00e0 cung c\u1ea5p d\u1ecbch v\u1ee5, hay \u00edt nh\u1ea5t\u00a0 \u0111\u1ed1i v\u1edbi c\u00e1c nh\u00e0 cung c\u1ea5p c\u00f3 s\u1ef1 t\u01b0\u01a1ng \u0111\u1ed3ng v\u0103n ho\u00e1.\u00a0 Nghi\u00ean c\u1ee9u B\u00ean ngo\u00e0i BRIC nh\u1eadn di\u1ec7n nh\u1eefng n\u01b0\u1edbc g\u1ea7n l\u00e0 m\u1ed9t xu h\u01b0\u1edbng m\u1ea1nh, ch\u1ec9 ra r\u1eb1ng kh\u00e1c bi\u1ec7t m\u00fai th\u1eddi gian \u0111\u01b0\u1ee3c gi\u1ea3m b\u1edbt v\u00e0 \u00edt chi ph\u00ed \u0111i l\u1ea1i h\u1ea5p d\u1eabn nh\u1eefng nh\u00e0 kho\u00e1n ngo\u00e0i ti\u1ec1m n\u0103ng.\u00a0 \u00d4ng Nesbitt tin r\u1eb1ng t\u01b0\u01a1ng \u0111\u1ed3ng v\u0103n ho\u00e1 l\u00e0 l\u1ef1c d\u1eabn l\u00e1i th\u1ef1c \u0111\u1eb1ng sau kinh doanh c\u1ee7a m\u00ecnh \u201cT\u1ea5t c\u1ea3 c\u00e1c c\u00e1n b\u1ed9 c\u1ee7a ch\u00fang t\u00f4i \u0111\u1ec1u n\u00f3i ti\u1ebfng Anh 24 ti\u1ebfng m\u1ed9t ng\u00e0y. H\u1ecd \u0111\u01b0\u1ee3c gi\u00e1o d\u1ee5c trong h\u1ec7 th\u1ed1ng ki\u1ec3u Anh v\u00e0 r\u1ea5t ho\u00e0 h\u1ee3p v\u1edbi v\u0103n ho\u00e1 ph\u01b0\u01a1ng T\u00e2y, t\u1eeb t\u00ednh c\u00e1ch th\u1ec3 thao cho t\u1edbi c\u00f4ng chuy\u1ec7n hi\u1ec7n th\u1eddi.\u201d\u00a0 B\u1ea5t k\u00ec c\u00f4ng ti n\u00e0o quan t\u00e2m t\u1edbi xa c\u00e1ch kh\u00e1ch h\u00e0ng b\u1eb1ng vi\u1ec7c thu\u00ea m\u1ed9t nh\u00e0 cung c\u1ea5p \u1edf xa ch\u1eafc ch\u1eafn s\u1ebd b\u1ecb d\u1ee5 d\u1ed7 b\u1edfi nh\u1eefng \u0111i\u1ec3m ch\u1ea1m v\u0103n ho\u00e1 n\u00e0y.<\/p>\n

ITIDA, m\u1ed9t h\u00e3ng ph\u00e1t tri\u1ec3n Ai C\u1eadp, ch\u1eafc ch\u1eafn s\u1ebd sung s\u01b0\u1edbng v\u1edbi c\u00e1c ph\u00e1t ki\u1ebfn c\u1ee7a b\u00e1o c\u00e1o n\u00e0y.\u00a0 Qu\u1ea3 v\u1eady Ai C\u1eadp \u0111\u00e3 t\u1eebng th\u00fac \u0111\u1ea9y tr\u01b0\u1edbc trong c\u00f4ng nghi\u1ec7p kho\u00e1n ngo\u00e0i \u0111\u1ec3 r\u1ed3i m\u1edbi c\u00f3 vi\u1ec7c nh\u1eadn gi\u1ea3i th\u01b0\u1edfng c\u00f4ng nghi\u1ec7p \u2018\u0110i\u1ec3m \u0111\u1ebfn kho\u00e1n ngo\u00e0i c\u1ee7a N\u0103m\u2019 do H\u1ed9i kho\u00e1n ngo\u00e0i qu\u1ed1c gia c\u1ea5p v\u00e0o n\u0103m ngo\u00e1i.\u00a0 Tuy nhi\u00ean ch\u00fang ta th\u1ea5y th\u1ecb tr\u01b0\u1eddng kho\u00e1n ngo\u00e0i Ai C\u1eadp b\u1ecb b\u1eaft r\u1ec5 v\u00e0o trong ITO trong th\u1eddi hi\u1ec7n t\u1ea1i.\u00a0 V\u00e2ng, Ai C\u1eadp c\u00f3 c\u01a1 s\u1edf k\u0129 n\u0103ng l\u1edbn, n\u0103ng l\u1ef1c ng\u00f4n ng\u1eef t\u1ed1t v\u00e0 chi ph\u00ed th\u1ea5p \u0111\u00e1ng k\u1ec3.\u00a0 Tuy nhi\u00ean c\u00e1c \u0111i\u1ec3m ch\u1ea1m v\u0103n ho\u00e1, \u0111i\u1ec1u \u0111ang tr\u1edf th\u00e0nh \u0111\u1ed3ng ngh\u0129a th\u1ebf v\u1edbi vi\u1ec7c c\u00f4ng ti nh\u00ecn sang c\u00e1c \u0111i\u1ec3m \u0111\u1ebfn m\u1edbi, \u0111\u01a1n gi\u1ea3n kh\u00f4ng t\u1ed1t \u0111\u01b0\u1ee3c nh\u01b0 c\u00e1c \u0111i\u1ec3m \u0111\u1ebfn c\u00f3 t\u00ednh c\u1ea1nh tranh.<\/p>\n

Trong k\u1ebft lu\u1eadn cho b\u00e0i b\u00e1o cu\u1ed1i c\u00f9ng, m\u1eb7c d\u1ea7u \u0103n kh\u1edbp nhi\u1ec1u v\u1edbi vi\u1ec7c th\u00fac \u0111\u1ea9y Ai C\u1eadp, qu\u1ea3 c\u00f3 cho m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 m\u1ed9t \u00fd t\u01b0\u1edfng v\u1ec1 t\u1ea1i sao nh\u1eefng \u0111i\u1ec3m \u0111\u1ebfn m\u1edbi \u0111ang b\u1eaft \u0111\u1ea7u thu \u0111\u01b0\u1ee3c \u0111\u00e0 trong th\u1ecb tr\u01b0\u1eddng \u0111ang thay \u0111\u1ed5i.\u00a0 C\u00e1c n\u01b0\u1edbc BRIC s\u1ebd c\u1ea7n th\u1eadn tr\u1ecdng v\u1ec1 d\u1ecbch chuy\u1ec3n n\u00e0o trong chi\u1ebfn l\u01b0\u1ee3c doanh nghi\u1ec7p, khi c\u00e1c c\u00f4ng ti nh\u00ecn v\u00e0o vi\u1ec7c l\u1ea5y \u01b0u th\u1ebf c\u1ee7a thu\u00ea n\u01b0\u1edbc ngo\u00e0i trong khi tr\u00e1nh c\u00e1c chuy\u1ec7n thu\u00ea ngo\u00e0i kho\u1ea3ng c\u00e1ch xa.\u00a0 Ch\u00fang ta c\u00f3 th\u1ec3 th\u1ea5y r\u1eb1ng vi\u1ec7c d\u00e2ng l\u00ean n\u00e0y trong c\u1ea1nh tranh s\u1ebd th\u00fac \u0111\u1ea9y t\u1ea5t c\u1ea3 m\u1ecdi ng\u01b0\u1eddi tham gia v\u00e0o trong c\u00f4ng nghi\u1ec7p n\u00e2ng d\u1ecbch v\u1ee5 c\u1ee7a h\u1ecd l\u00ean.\u00a0Kho\u00e1n ngo\u00e0i b\u00e2y gi\u1edd l\u00e0 ng\u00e0nh c\u00f4ng nghi\u1ec7p to\u00e0n c\u1ea7u th\u1ef1c s\u1ef1.<\/p>\n

 <\/p>\n

—-English version—-<\/p>\n

 <\/p>\n

Last week the London School Of Economics released their report entitled, \u2018Beyond BRIC \u2013 Offshoring in non-BRIC countries: Egypt \u2013 a new growth market\u2019.\u00a0 Many people were surprised by the prospect of a study that looked beyond BRIC, there has been much speculation that India is losing its iron grip on the outsourcing industry so it\u2019s poignant that this report has been released.<\/p>\n

Martyn Hart, Chairman of the National Outsourcing Association, commented on India\u2019s situation, \u201cIndia has long been the nation of choice for British and American organizations to offshore their IT and business process service provision. Tax breaks, a cost effective workforce and excellent currency exchange rates meant that in terms of cost cutting India was second to none.\u201d<\/p>\n

Mr. Hart goes on to outline the reasons why India may be experiencing a drop in demand and why other destinations appear to be capitalizing on a turbulent economy, \u201cIn recent years it hasn\u2019t been such smooth sailing for India. Soaring demand for services also meant that there was a significant increase in local salaries and the cost of offshoring to India rise, making other low cost destinations just as desirable to end-users. It would also be fair to assume that recent events, such as the Satyam debacle, have dented India\u2019s reputation and in turn end user confidence.\u00a0 So what does this mean for rising stars in the outsourcing industry?<\/p>\n

Nicholas Nesbitt, CEO of the largest Kenyan call centre, Kencall, commented that many African countries have fantastic skills base which suppliers can still readily access.\u00a0 This means that we can cherry pick the very best graduates to offer our clients.\u201d<\/p>\n

Protectionist attitudes are also acting as a catalyst for end users to look closer to home for service providers, or at least to vendors with cultural similarities.\u00a0 The Beyond BRIC study identifies near-shoring as a strong trend, pointing out that reduced time zone differences and fewer travel costs appeal to potential outsourcers.\u00a0 Mr Nesbitt believes that cultural similarities are a real driving force behind his business \u201cAll of our staff speak English 24 hrs a day.\u00a0 They are educated in a British style system and are very much in tune with Western culture, from sports personalities to current affairs.\u201d\u00a0 Any company concerned with alienating their customers by engaging with a far flung supplier would surely be enticed by these cultural touch-points.<\/p>\n

ITIDA, the Egyptian development agency, will certainly be happy with the report\u2019s findings.\u00a0 Indeed Egypt has been powering ahead in the outsourcing industry, picking up \u2018Outsourcing Destination of the Year\u2019 award at last years National Outsourcing Association\u2019s industry awards.\u00a0 However we see the Egyptian outsourcing market being rooted in ITO for the time being.\u00a0 Yes, Egypt has a large skill base, good language capabilities and significant low costs.\u00a0 However the cultural touch-points, which are becoming so synonymous with companies looking to new destinations, are simply not as good as competing destinations.<\/p>\n

In conclusion this latest report, although heavily geared towards promoting Egypt, does effectively give an idea of why new destinations are starting to gain momentum in a changing market.\u00a0 The BRIC countries will need to be wary of the shift in business strategy, as companies look to take advantages of offshoring whilst avoiding long distance offshoring deals.\u00a0 We may find that this rise in competition will push all involved in the industry to up their service.\u00a0Outsourcing is now a truly global industry.<\/p>\n","protected":false},"excerpt":{"rendered":"

Tu\u1ea7n tr\u01b0\u1edbc Tr\u01b0\u1eddng kinh t\u1ebf London \u0111\u01b0a ra b\u00e1o c\u00e1o c\u1ee7a h\u1ecd nhan \u0111\u1ec1, \u2018B\u00ean ngo\u00e0i BRIC \u2013 Thu\u00ea n\u01b0\u1edbc ngo\u00e0i \u1edf c\u00e1c n\u01b0\u1edbc kh\u00f4ng … <\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-2732","post","type-post","status-publish","format-standard","hentry","category-xu-huong-toan-cau"],"_links":{"self":[{"href":"https:\/\/science-technology.vn\/index.php?rest_route=\/wp\/v2\/posts\/2732","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/science-technology.vn\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/science-technology.vn\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/science-technology.vn\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/science-technology.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2732"}],"version-history":[{"count":1,"href":"https:\/\/science-technology.vn\/index.php?rest_route=\/wp\/v2\/posts\/2732\/revisions"}],"predecessor-version":[{"id":2733,"href":"https:\/\/science-technology.vn\/index.php?rest_route=\/wp\/v2\/posts\/2732\/revisions\/2733"}],"wp:attachment":[{"href":"https:\/\/science-technology.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2732"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/science-technology.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=2732"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/science-technology.vn\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=2732"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}