{"id":2690,"date":"2013-07-06T18:21:00","date_gmt":"2013-07-06T11:21:00","guid":{"rendered":"http:\/\/science-technology.vn\/?p=2690"},"modified":"2013-07-06T18:21:00","modified_gmt":"2013-07-06T11:21:00","slug":"xu-huong-tuong-lai-trong-cntt","status":"publish","type":"post","link":"https:\/\/science-technology.vn\/?p=2690","title":{"rendered":"Xu h\u01b0\u1edbng t\u01b0\u01a1ng lai trong CNTT"},"content":{"rendered":"

Theo nghi\u00ean c\u1ee9u g\u1ea7n \u0111\u00e2y c\u1ee7a Carnegie Mellon v\u1ec1 c\u00e1i nh\u00ecn trong n\u0103m n\u0103m \u0111\u1ed1i v\u1edbi c\u00f4ng nghi\u1ec7p C\u00f4ng ngh\u1ec7 th\u00f4ng tin (CNTT), th\u00ec s\u1ebd c\u00f3 thay \u0111\u1ed5i l\u1edbn v\u1ec1 c\u00e1ch ch\u1ee9c n\u0103ng CNTT \u0111\u01b0\u1ee3c t\u1ed5 ch\u1ee9c v\u00e0 qu\u1ea3n l\u00ed. Nghi\u00ean c\u1ee9u n\u00e0y k\u1ebft lu\u1eadn r\u1eb1ng ch\u1ee9c n\u0103ng CNTT c\u1ee7a n\u0103m 2015 s\u1ebd kh\u00e1c v\u1edbi t\u00ecnh tr\u1ea1ng hi\u1ec7n th\u1eddi. Nhi\u1ec1u ho\u1ea1t \u0111\u1ed9ng s\u1ebd \u0111\u01b0\u1ee3c t\u00edch h\u1ee3p v\u1edbi ho\u1ea1t \u0111\u1ed9ng doanh nghi\u1ec7p, \u0111\u01b0\u1ee3c h\u1ee3p nh\u1ea5t v\u1edbi c\u00e1c ch\u1ee9c n\u0103ng kh\u00e1c nh\u01b0 nh\u00e2n l\u1ef1c v\u00e0 t\u00e0i ch\u00ednh, hay \u0111\u01b0\u1ee3c kho\u00e1n ngo\u00e0i to\u00e0n b\u1ed9.\u00a0C\u00e1c nh\u00e0 nghi\u00ean c\u1ee9u \u0111\u00e3 ph\u1ecfng v\u1ea5n h\u00e0ng tr\u0103m ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o doanh nghi\u1ec7p v\u00e0 th\u1ea5y r\u1eb1ng nh\u1eefng thay \u0111\u1ed5i n\u00e0y \u0111\u00e3 x\u1ea3y ra. \u0110\u00e2y l\u00e0 m\u1ed9t s\u1ed1 s\u1ef1 ki\u1ec7n c\u1ee7a ph\u00e1t ki\u1ebfn n\u00e0y:<\/span><\/p>\n

N\u0103m n\u0103m tr\u01b0\u1edbc, \u00edt h\u01a1n 25% nh\u1eefng ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o doanh nghi\u1ec7p x\u1ebfp ch\u1ee9c n\u0103ng CNTT c\u1ee7a t\u1ed5 ch\u1ee9c c\u1ee7a h\u1ecd l\u00e0 hi\u1ec7u qu\u1ea3 v\u00e0 chuy\u1ec3n giao n\u0103ng l\u1ef1c m\u00e0 h\u1ecd c\u1ea7n. Ng\u00e0y nay con s\u1ed1 n\u00e0y \u0111\u00e3 KH\u00d4NG thay \u0111\u1ed5i. Ph\u1ea7n l\u1edbn c\u00e1c t\u1ed5 ch\u1ee9c CNTT v\u1eabn c\u00f2n c\u00f3 v\u1ea5n \u0111\u1ec1, nhi\u1ec1u d\u1ef1 \u00e1n b\u1ecb ch\u1eadm, c\u00f3 ch\u1ea5t l\u01b0\u1ee3ng th\u1ea5p, v\u00e0 chi ph\u00ed nhi\u1ec1u h\u01a1n mong \u0111\u1ee3i. Nhi\u1ec1u ng\u01b0\u1eddi qu\u1ea3n l\u00ed CNTT KH\u00d4NG nh\u1eadn \u0111\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o th\u00edch h\u1ee3p, h\u1ecd KH\u00d4NG hi\u1ec3u nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng, kh\u00f4ng bi\u1ebft \u0111\u1eb7t \u01b0u ti\u00ean, kh\u00f4ng qu\u1ea3n l\u00ed d\u1ef1 \u00e1n hi\u1ec7u qu\u1ea3, v\u00e0 kh\u00f4ng n\u1eafm b\u1eaft gi\u00e1 tr\u1ecb doanh nghi\u1ec7p cho c\u00f4ng ti. Ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o doanh nghi\u1ec7p c\u1ea3m th\u1ea5y c\u1ea5p qu\u1ea3n l\u00ed CNTT ph\u1ea3i hi\u1ec7u qu\u1ea3 h\u01a1n, canh t\u00e2n h\u01a1n, cung c\u1ea5p nhi\u1ec1u gi\u00e1 tr\u1ecb h\u01a1n t\u1eeb \u0111\u1ea7u t\u01b0 c\u1ee7a h\u1ecd v\u00e0o c\u00f4ng ngh\u1ec7.<\/p>\n

Trong s\u1ed1 nh\u1eefng thay \u0111\u1ed5i s\u1ebd x\u1ea3y t\u1edbi l\u00e0 vi\u1ec7c h\u1ee3p nh\u1ea5t ch\u1ee9c n\u0103ng CNTT v\u00e0o ch\u1ee9c n\u0103ng doanh nghi\u1ec7p thay v\u00ec cho ph\u00e9p n\u00f3 \u0111\u01b0\u1ee3c \u0111\u1ed9c l\u1eadp. Nhi\u1ec1u ng\u01b0\u1eddi qu\u1ea3n l\u00ed CNTT xu\u1ea5t th\u00e2n t\u1eeb ph\u00eda c\u00f4ng ngh\u1ec7 s\u1ebd b\u1ecb thay th\u1ebf b\u1edfi nh\u1eefng ng\u01b0\u1eddi \u0111\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o v\u1ec1 c\u1ea3 k\u0129 thu\u1eadt v\u00e0 doanh nghi\u1ec7p. \u0110\u1ec3 cho c\u00f4ng ti v\u1eabn c\u00f2n t\u00ednh c\u1ea1nh tranh, C\u00f4ng ngh\u1ec7 th\u00f4ng tin ph\u1ea3i l\u00e0 m\u1ed9t ph\u1ea7n c\u1ee7a chi\u1ebfn l\u01b0\u1ee3c doanh nghi\u1ec7p v\u00e0 ch\u1ee9c n\u0103ng CNTT h\u1ed7 tr\u1ee3 \u0111\u1ee9ng m\u1ed9t m\u00ecnh kh\u00f4ng c\u00f2n l\u00e0 tu\u1ef3 ch\u1ecdn t\u1ed1t nh\u1ea5t. \u0110\u1ec3 gi\u1ea3m chi ph\u00ed, m\u1ed9t s\u1ed1 ch\u1ee9c n\u0103ng CNTT s\u1ebd \u0111\u01b0\u1ee3c kho\u00e1n ngo\u00e0i hay \u0111\u01b0\u1ee3c b\u1ed1 tr\u00ed l\u1ea1i \u1edf ch\u1ed7 n\u00e0o \u0111\u00f3 kh\u00e1c.<\/p>\n

B\u1edfi v\u00ec c\u00f4ng ngh\u1ec7 th\u00f4ng tin s\u1ebd \u0111\u01b0\u1ee3c chuy\u1ec3n giao nh\u01b0 d\u1ecbch v\u1ee5, nhi\u1ec1u c\u00f4ng ti s\u1ebd s\u1eed d\u1ee5ng m\u00f4 h\u00ecnh t\u00ednh to\u00e1n m\u00e2y \u0111\u1ec3 gi\u1ea3m chi ph\u00ed CNTT. B\u1ea5t k\u00ec c\u00f4ng ti n\u00e0o c\u0169ng c\u00f3 th\u1ec3 d\u00f9ng m\u00f4 h\u00ecnh t\u00ednh to\u00e1n m\u00e2y \u0111\u1ec3 thu l\u1ea5y c\u00f9ng ch\u1ee9c n\u0103ng, qui m\u00f4, v\u00e0 ch\u1ea5t l\u01b0\u1ee3ng m\u00e0 kh\u00f4ng ph\u1ea3i \u0111\u1ea7u t\u01b0 nhi\u1ec1u ti\u1ec1n v\u00e0o k\u1ebft c\u1ea5u n\u1ec1n t\u00ednh to\u00e1n. Nhu c\u1ea7u v\u1ec1 c\u00f4ng ngh\u1ec7 th\u00f4ng tin c\u0169ng thay \u0111\u1ed5i trong t\u01b0\u01a1ng lai v\u00ec nh\u00e2n vi\u00ean CNTT t\u01b0\u01a1ng lai kh\u00f4ng c\u00f2n ch\u1ec9 l\u00e0 ng\u01b0\u1eddi k\u0129 thu\u1eadt m\u00e0 c\u00f3 c\u1ea3 tri th\u1ee9c k\u0129 thu\u1eadt v\u00e0 doanh nghi\u1ec7p. C\u00e1c ph\u01b0\u01a1ng ti\u1ec7n x\u00e3 h\u1ed9i s\u1ebd tr\u1edf th\u00e0nh quan tr\u1ecdng cho trao \u0111\u1ed5i kh\u00e1ch h\u00e0ng v\u00e0 n\u1ed9i b\u1ed9, v\u00e0 kh\u1ed1i l\u01b0\u1ee3ng d\u1eef li\u1ec7u ti\u1ebfp t\u1ee5c t\u0103ng l\u00ean. K\u1ebft qu\u1ea3 l\u00e0 t\u01b0\u01a1ng lai c\u1ee7a CNTT s\u1ebd d\u1ecbch chuy\u1ec3n t\u1eeb ph\u00e1t tri\u1ec3n ph\u1ea7n m\u1ec1m sang ph\u1ea7n m\u1ec1m nh\u01b0 d\u1ecbch v\u1ee5 l\u00e0m d\u1eabn l\u00e1i t\u0103ng tr\u01b0\u1edfng nh\u01b0 ti\u1ebfp th\u1ecb, b\u00e1n, v\u00e0 d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng. \u00a0Thu th\u00e2p, t\u00edch h\u1ee3p v\u00e0 di\u1ec5n gi\u1ea3i d\u1eef li\u1ec7u th\u00e0nh c\u00e1c th\u00f4ng tin quan tr\u1ecdng \u0111\u1ec3 gi\u00fap c\u1ea5p qu\u1ea3n l\u00ed ra quy\u1ebft \u0111\u1ecbnh, m\u1ed9t s\u1ed1 k\u0129 n\u0103ng nh\u01b0 qu\u1ea3n tr\u1ecb c\u01a1 s\u1edf d\u1eef li\u1ec7u, nh\u00e0 kho d\u1eef li\u1ec7u, th\u00f4ng minh nghi\u1ec7p v\u1ee5, c\u1ed9ng t\u00e1c v\u00e0 qu\u1ea3n l\u00ed d\u1ecbch v\u1ee5 s\u1ebd th\u00e0nh nhu c\u1ea7u cao.<\/p>\n

Hi\u1ec7n th\u1eddi, ch\u1ee9c n\u0103ng CNTT KH\u00d4NG hi\u1ec7u qu\u1ea3 b\u1edfi v\u00ec nh\u1eefng ng\u01b0\u1eddi c\u00f4ng ngh\u1ec7 \u0111ang qu\u1ea3n l\u00ed CNTT KH\u00d4NG hi\u1ec3u r\u00f5 nghi\u1ec7p v\u1ee5. C\u00f4ng nghi\u1ec7p y\u00eau c\u1ea7u r\u1eb1ng nh\u1eefng ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o CNTT t\u01b0\u01a1ng lai ph\u1ea3i c\u00f3 c\u1ea3 k\u0129 n\u0103ng k\u0129 thu\u1eadt v\u00e0 doanh nghi\u1ec7p. H\u1ecd ph\u1ea3i s\u1edf h\u1eefu nh\u1eefng k\u0129 n\u0103ng v\u1ec1 ph\u00e1t tri\u1ec3n chi\u1ebfn l\u01b0\u1ee3c, qu\u1ea3n l\u00ed d\u1ecbch v\u1ee5, thi\u1ebft k\u1ebf qui tr\u00ecnh doanh nghi\u1ec7p, qu\u1ea3n l\u00ed d\u1ef1 \u00e1n, v\u00e0 qu\u1ea3n l\u00ed kho\u00e1n ngo\u00e0i. H\u1ecd ph\u1ea3i hi\u1ec3u r\u1eb1ng ch\u1ee9c n\u0103ng CNTT t\u1ea1o kh\u1ea3 n\u0103ng cho k\u1ebft qu\u1ea3 doanh nghi\u1ec7p cho n\u00ean h\u1ecd ph\u1ea3i “x\u00e2y d\u1ef1ng m\u1ecdi th\u1ee9 m\u1ed9t c\u00e1ch \u0111\u00fang,\u201d v\u00e0 qu\u1ea3n l\u00ed t\u00e0i nguy\u00ean m\u00e0 \u201cx\u00e2y d\u1ef1ng ra nh\u1eefng th\u1ee9 \u0111\u00fang.\u201d Nhu c\u1ea7u v\u1ec1 t\u00ednh hi\u1ec7u qu\u1ea3 v\u00e0 t\u00ednh \u0111\u1ea3m nhi\u1ec7m cho vi\u1ec7c th\u1ef1c hi\u1ec7n s\u1ebd thay \u0111\u1ed5i ch\u1ee9c n\u0103ng CNTT v\u00ec n\u00f3 g\u1ed9p v\u00e0o trong nh\u00f3m d\u1ecbch v\u1ee5 doanh nghi\u1ec7p b\u00ean c\u1ea1nh c\u00e1c ch\u1ee9c n\u0103ng kh\u00e1c.<\/p>\n

C\u00e1i g\u00ec l\u00e0m cho t\u1ea5t c\u1ea3 nh\u1eefng thay \u0111\u1ed5i n\u00e0y t\u00e1c \u0111\u1ed9ng l\u00ean \u0111\u00e0o t\u1ea1o CNTT hi\u1ec7n th\u1eddi? Theo nghi\u00ean c\u1ee9u n\u00e0y, \u0111\u1ea1i h\u1ecdc c\u0169ng ph\u1ea3i \u0111i\u1ec1u ch\u1ec9nh ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o c\u1ee7a h\u1ecd \u0111\u1ec3 th\u00edch \u1ee9ng v\u1edbi nhu c\u1ea7u c\u00f4ng nghi\u1ec7p. \u0110\u1ea7u ti\u00ean, d\u1ecbch chuy\u1ec3n n\u1ec1n t\u1ea3ng t\u1eeb ph\u1ea7n m\u1ec1m nh\u01b0 s\u1ea3n ph\u1ea9m sang ph\u1ea7n m\u1ec1m nh\u01b0 d\u1ecbch v\u1ee5 y\u00eau c\u1ea7u t\u1eadp k\u0129 n\u0103ng kh\u00e1c. S\u1ebd c\u00f3 \u00edt nhu c\u1ea7u h\u01a1n v\u1ec1 ch\u1ee9c n\u0103ng c\u1ee7a CNTT nh\u01b0 trong vai tr\u00f2 chuy\u1ec3n giao s\u1ea3n ph\u1ea9m l\u00e0m trong n\u1ed9i b\u1ed9 v\u1edbi \u00edt vi\u1ec7c ph\u00e1t tri\u1ec3n s\u1ea3n ph\u1ea9m h\u01a1n nh\u01b0ng t\u0103ng vi\u1ec7c gi\u00f3ng th\u1eb3ng v\u1edbi doanh nghi\u1ec7p v\u00ec ch\u1ee9c CNTT ph\u1ea3i l\u00e0m vi\u1ec7c ch\u1eb7t ch\u1ebd h\u01a1n v\u1edbi c\u00e1c ho\u1ea1t \u0111\u1ed9ng doanh nghi\u1ec7p \u0111\u1ec3 c\u00f3 hi\u1ec7u qu\u1ea3. Sinh vi\u00ean ph\u1ea3i \u0111\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o c\u1ea3 v\u1ec1 k\u0129 n\u0103ng k\u0129 thu\u1eadt v\u00e0 doanh nghi\u1ec7p, h\u1ecd ph\u1ea3i hi\u1ec3u chi\u1ebfn l\u01b0\u1ee3c doanh nghi\u1ec7p, t\u1ea1o kh\u1ea3 n\u0103ng kh\u00e1ch h\u00e0ng, v\u00e0 canh t\u00e2n doanh nghi\u1ec7p. H\u1ecd ph\u1ea3i nh\u1eadn \u0111\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o v\u1ec1 k\u0129 n\u0103ng doanh nghi\u1ec7p nh\u01b0 t\u00e0i ch\u00ednh, k\u1ebf to\u00e1n, d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng nh\u01b0 qu\u1ea3n l\u00ed y\u00eau c\u1ea7u, qu\u1ea3n l\u00ed b\u00e0n h\u1ed7 tr\u1ee3 v\u00e0 qu\u1ea3n l\u00ed r\u1ee7i ro v.v.<\/p>\n

 <\/p>\n

—-English version—-<\/p>\n

 <\/p>\n

Future Trends in Information technology<\/p>\n

According to recent Carnegie Mellon research into the five-year outlook for the Information Technology (IT) industry, there will be a significant changes in how the IT function is organized and managed. The research concluded that the IT function of 2015 will be different to its current state. Many activities will be integrated with the business activities, be consolidated with other functions such as HR and Finance, or be outsourced completely.\u00a0The researchers have interviewed hundreds of\u00a0business leaders\u00a0and found that\u00a0these changes are already\u00a0happened. Here are some facts of the findings:<\/p>\n

Five years ago, less than 25% of business leaders rated their organization\u2019s IT function as effective and delivering the capabilities that they needed. Today the number has NOT changed. Most IT organizations are still having problems, many projects are late, have lower quality, and cost more than expected. Many IT managers do NOT receive adequate trainings, they do NOT understand customers\u2019 demand, know how to set priorities, manage project effectively, and capture business value for the company. Business leaders feel they should be getting more efficiency, more innovation, more value from their investment in technology.<\/p>\n

Among the coming changes are the consolidate of IT function into the business functions rather than allows it to be independent. Many IT managers who come from the technical side will be replaced by people who are trained in both technical and business. For the company to stay competitive, Information Technology must be part of a business strategy and a standalone supporting IT function is no longer the best option. To reduce the costs, some IT functions will be outsourced or relocated elsewhere.<\/p>\n

Because Information technology will be delivered as a service, many companies will utilize the cloud computing model to reduce IT costs. Any company could use the cloud computing model to obtain the same functionality, scale, and quality without investing a lot of money in computing infrastructure. The demand for information technology also is changing as future IT employees are no longer just technical people but having both technical and business knowledge. Social media will becoming vital for customer and internal communication, and data volumes continue to rise. As a result, the future of IT will shift from software development to software as a services that drive growth such as marketing, sales, and customer service. \u00a0To collect, integrate, and interpret data into vital information to help management making decisions, some skills such as database administration, data warehouse, business intelligence, collaboration, and service management will be in high demands.<\/p>\n

Currently, the IT function is NOT effective because technical people who manage IT do NOT understand the business well. The industry demand that future IT leaders must have both technical and business skills. They must possess skills in strategy development, services management, business process design, project management, and sourcing management. They must understand that IT function enables business outcomes so they must \u201cbuild things right,\u201d and manage resources that \u201cbuilds the right things.\u201d The need for efficiency and accountability for execution will change the IT function as it merges into a business services group alongside other functions.<\/p>\n

What do all these change impact current IT training? According to the research, university must also adjust their training programs to accommodate industry\u2019s needs. First, the fundamental shift from software as product to software as service demand different skill sets. There will be fewer demand on IT function\u2019s as in-house product delivery role with fewer product developments but increased business alignment as IT function must work more closely with business activities to be effective. Students must be trained in both technical and business skills, they must understand business strategy, customer enablement, and business innovation. They must receive trainings in business skills such as finance, accounting, customer services such as demand management, help desk management and risk management etc.<\/p>\n","protected":false},"excerpt":{"rendered":"

Theo nghi\u00ean c\u1ee9u g\u1ea7n \u0111\u00e2y c\u1ee7a Carnegie Mellon v\u1ec1 c\u00e1i nh\u00ecn trong n\u0103m n\u0103m \u0111\u1ed1i v\u1edbi c\u00f4ng nghi\u1ec7p C\u00f4ng ngh\u1ec7 th\u00f4ng tin (CNTT), th\u00ec s\u1ebd … <\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[15,26],"tags":[],"class_list":["post-2690","post","type-post","status-publish","format-standard","hentry","category-cong-nghe-thong-tin","category-xu-huong-cong-nghe"],"_links":{"self":[{"href":"https:\/\/science-technology.vn\/index.php?rest_route=\/wp\/v2\/posts\/2690","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/science-technology.vn\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/science-technology.vn\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/science-technology.vn\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/science-technology.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2690"}],"version-history":[{"count":2,"href":"https:\/\/science-technology.vn\/index.php?rest_route=\/wp\/v2\/posts\/2690\/revisions"}],"predecessor-version":[{"id":2692,"href":"https:\/\/science-technology.vn\/index.php?rest_route=\/wp\/v2\/posts\/2690\/revisions\/2692"}],"wp:attachment":[{"href":"https:\/\/science-technology.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2690"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/science-technology.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=2690"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/science-technology.vn\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=2690"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}