{"id":2610,"date":"2013-07-06T16:31:10","date_gmt":"2013-07-06T09:31:10","guid":{"rendered":"http:\/\/science-technology.vn\/?p=2610"},"modified":"2013-07-06T16:31:10","modified_gmt":"2013-07-06T09:31:10","slug":"bai-hoc-tu-khoan-ngoai","status":"publish","type":"post","link":"https:\/\/science-technology.vn\/?p=2610","title":{"rendered":"B\u00e0i h\u1ecdc t\u1eeb kho\u00e1n ngo\u00e0i"},"content":{"rendered":"

Khi t\u00f4i \u1edf Trung Qu\u1ed1c th\u00e1ng tr\u01b0\u1edbc, t\u00f4i th\u1ea5y \u0111i\u1ec1u g\u00ec \u0111\u00f3 m\u00e0 t\u00f4i ch\u01b0a bao gi\u1edd tr\u00f4ng ch\u1edd: Vi\u1ec7c \u0111\u00f3ng c\u1eeda m\u1ed9t s\u1ed1 n\u01a1i ch\u1ebf t\u1ea1o \u1edf Th\u01b0\u1ee3ng H\u1ea3i v\u00e0 Shenzheng. Theo b\u00e1o ch\u00ed \u0111\u1ecba ph\u01b0\u01a1ng, \u0111\u1ed1i di\u1ec7n v\u1edbi chi ph\u00ed t\u0103ng l\u00ean, GE \u0111ang chuy\u1ec3n s\u1ea3n xu\u1ea5t v\u1ec1 ch\u1ebf t\u1ea1o m\u00e1y \u0111un n\u01b0\u1edbc tr\u1edf v\u1ec1 M\u0129. C\u00e1c c\u00f4ng ti kh\u00e1c nh\u01b0 NCR, Caterpillar, v\u00e0 Ford c\u0169ng chuy\u1ec3n m\u1ed9t s\u1ed1 vi\u1ec7c ch\u1ebf t\u1ea1o tr\u1edf v\u1ec1 M\u0129. L\u00ed do ch\u00ednh: l\u01b0\u01a1ng cho ng\u01b0\u1eddi Trung Qu\u1ed1c v\u00e0 chi ph\u00ed v\u1eadn chuy\u1ec3n \u0111\u00e3 t\u0103ng l\u00ean nhanh ch\u00f3ng trong khi l\u01b0\u01a1ng \u1edf M\u0129 v\u1eabn gi\u1eef nh\u01b0 v\u00e0i n\u0103m tr\u01b0\u1edbc. M\u1eb7c d\u1ea7u chi ph\u00ed \u0111\u01b0\u1ee3c n\u00eau ra l\u00e0 l\u00ed do ch\u00ednh, ng\u01b0\u1eddi qu\u1ea3n l\u00ed c\u1ea5p cao n\u00f3i v\u1edbi t\u00f4i l\u00e0 ch\u1ea5t l\u01b0\u1ee3ng th\u1ef1c t\u1ebf m\u1edbi l\u00e0 v\u1ea5n \u0111\u1ec1 ch\u00ednh v\u00e0 th\u1eddi gian s\u1ea3n xu\u1ea5t l\u00e2u l\u00e0m cho n\u00f3 k\u00e9m \u0111\u00e1p \u1ee9ng v\u1edbi nhu c\u1ea7u th\u1ecb tr\u01b0\u1eddng.<\/span><\/p>\n

B\u1edfi v\u00ec t\u00f4i \u1edf trong c\u00f9ng kh\u00e1ch s\u1ea1n v\u1edbi v\u00e0i ng\u01b0\u1eddi qu\u1ea3n l\u00ed, ng\u01b0\u1eddi \u0111ang qu\u1ea3n l\u00ed vi\u1ec7c chuy\u1ec3n l\u1ea1i cho n\u00ean t\u00f4i c\u00f3 c\u01a1 h\u1ed9i n\u00f3i chuy\u1ec7n v\u1edbi h\u1ecd. Thomas, ng\u01b0\u1eddi qu\u1ea3n l\u00ed c\u1ea5p cao gi\u1ea3i th\u00edch: \u201cCh\u1ea5t l\u01b0\u1ee3ng \u1edf \u0111\u00e2y kh\u00f4ng nh\u1ea5t qu\u00e1n, l\u00fac th\u00ec t\u1ed1t nh\u01b0ng nhi\u1ec1u l\u1ea7n n\u00f3 l\u00e0 kh\u00f4ng th\u1ec3 ch\u1ea5p nh\u1eadn \u0111\u01b0\u1ee3c. Ch\u00fang t\u00f4i ph\u1ea3i\u00a0 thu\u00ea ng\u01b0\u1eddi gi\u00e1m \u0111\u1ecbnh ch\u1ea5t l\u01b0\u1ee3ng ph\u1ee5 \u1edf M\u0129 \u0111\u1ec3 ki\u1ec3m\u00a0 tra vi\u1ec7c g\u1eedi h\u00e0ng c\u1ee7a h\u1ecd. N\u0103m ngo\u00e1i, ch\u00fang t\u00f4i \u0111\u00e3 g\u1eedi nhi\u1ec1u h\u00e0ng tr\u1edf l\u1ea1i, \u0111i\u1ec1u r\u1ea5t t\u1ed1m k\u00e9m. Ch\u1eb3ng th\u00e0nh v\u1ea5n \u0111\u1ec1 ch\u00fang t\u00f4i l\u00e0m g\u00ec, bao nhi\u00eau th\u1eddi gian ch\u00fang t\u00f4i \u0111\u00e0o t\u1ea1o h\u1ecd, s\u1ef1 vi\u1ec7c bao gi\u1edd c\u0169ng v\u1eady: H\u1ecd th\u00edch l\u00e0m b\u1ea5t k\u00ec c\u00e1i g\u00ec h\u1ecd c\u00f3 th\u1ec3 l\u00e0m ch\u1ec9 \u0111\u1ec3 l\u00e0m cho chi ph\u00ed c\u1ee7a h\u1ecd gi\u1ea3m xu\u1ed1ng v\u00e0 l\u1ee3i nhu\u1eadn t\u0103ng l\u00ean, b\u1ea5t k\u1ec3 ch\u1ea5t l\u01b0\u1ee3ng. H\u1ecd \u0111\u00e1nh l\u1eeba ki\u1ec3m tra ch\u1ea5t l\u01b0\u1ee3ng \u0111\u1ec3 h\u1ecd c\u00f3 th\u1ec3 ghi n\u00f3 l\u00ean gi\u1ea5y, l\u1ea5y \u0111\u01b0\u1ee3c gi\u1ea5y g\u1eedi s\u1ea3n ph\u1ea9m v\u00e0 \u0111\u01b0\u1ee3c tr\u1ea3 ti\u1ec1n. H\u1ecd kh\u00f4ng quan t\u00e2m c\u00e1i g\u00ec s\u1ebd x\u1ea3y ra cho kh\u00e1ch h\u00e0ng c\u1ee7a ch\u00fang t\u00f4i. Ch\u00fang t\u00f4i trong kinh doanh \u0111i\u1ec7n t\u1eed n\u01a1i m\u1ecdi th\u1ee9 ph\u1ea3i c\u00f3 ch\u1ea5t l\u01b0\u1ee3ng cao. Ch\u00fang t\u00f4i th\u1ea5y s\u1ea3n ph\u1ea9m ch\u1ea5t l\u01b0\u1ee3ng th\u1ea5p nh\u01b0 c\u00e1p \u0111\u01b0\u1ee3c h\u00e0n k\u00e9m, \u0111\u1ea7u n\u1ed1i h\u1ecfng, v\u00e0nh b\u00e1nh xe b\u1ecb r\u00e1ch g\u1eafn v\u00e0o theo c\u00e1ch tu\u1ef3 ti\u1ec7n. Ch\u00fang t\u00f4i ph\u1ea3i th\u1ea3i lo\u1ea1i s\u1ea3n ph\u1ea9m tr\u1ecb gi\u00e1 h\u00e0ng tri\u1ec7u \u0111\u00f4 la n\u0103m ngo\u00e1i. Ch\u00fang t\u00f4i t\u1edbi \u0111\u00e2y \u0111\u1ec3 l\u1ea5y \u01b0u th\u1ebf c\u1ee7a lao \u0111\u1ed9ng r\u1ebb nh\u01b0ng n\u1ebfu t\u00ednh chi ph\u00ed to\u00e0n b\u1ed9 cho s\u1ea3n xu\u1ea5t, g\u1eedi h\u00e0ng, ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 th\u1eddi gian chuy\u1ec3n giao th\u00ec KH\u00d4NG \u0111\u00e1ng l\u00e0m \u0111i\u1ec1u \u0111\u00f3. \u0110\u00f3 l\u00e0 l\u00ed do t\u1ea1i sao ng\u00e0y nay ch\u00fang t\u00f4i quy\u1ebft \u0111\u1ecbnh \u0111em m\u1ecdi c\u00f4ng vi\u1ec7c tr\u1edf l\u1ea1i San Jose v\u00e0 tr\u00ean hai ngh\u00ecn vi\u1ec7c l\u00e0m b\u1ecb m\u1ea5t \u1edf \u0111\u00e2y t\u1ea1i Trung Qu\u1ed1c.\u201d<\/p>\n

Charles, ng\u01b0\u1eddi qu\u1ea3n l\u00ed kh\u00e1c t\u1eeb Anh c\u0169ng b\u1ea3o t\u00f4i: \u201cCh\u00fang t\u00f4i ph\u1ea3i g\u1eedi h\u00e0ng qu\u00e3ng 20% nhi\u1ec1u h\u01a1n nhu c\u1ea7u c\u1ee7a m\u00ecnh b\u1edfi v\u00ec ph\u1ea3i m\u1ea5t v\u00e0i th\u00e1ng \u0111\u1ec3 g\u1eedi h\u00e0ng. Ch\u00fang t\u00f4i ph\u1ea3i gi\u1eef qu\u00e3ng $ 4 tri\u1ec7u \u0111\u00f4 la s\u1ea3n ph\u1ea9m ph\u1ee5 trong kho c\u1ee7a m\u00ecnh trong tr\u01b0\u1eddng h\u1ee3p ch\u1eadm tr\u1ec5 chuy\u1ec3n h\u00e0ng. N\u1ebfu s\u1ea3n ph\u1ea9m khi\u1ebfm khuy\u1ebft, ch\u00fang t\u00f4i ph\u1ea3i g\u1eedi ch\u00fang tr\u1edf l\u1ea1i \u0111\u1ec3 thay th\u1ebf ch\u00fang. T\u1ea5t nhi\u00ean, \u0111i\u1ec1u \u0111\u00f3 ngh\u0129a l\u00e0 c\u00f3 v\u00e0i tranh c\u00e3i tr\u01b0\u1edbc khi ch\u00fang t\u00f4i c\u00f3 th\u1ec3 thay th\u1ebf s\u1ea3n ph\u1ea9m khi\u1ebfm khuy\u1ebft v\u00e0 ch\u00fang t\u00f4i ph\u1ea3i d\u00e0nh th\u1eddi gian ph\u1ee5 \u0111\u1ec3 ki\u1ec3m \u0111i\u1ec3m vi\u1ec7c g\u1eedi h\u00e0ng m\u1edbi. V\u1ec1 c\u01a1 b\u1ea3n, sau ba n\u0103m kho\u00e1n ngo\u00e0i ch\u00fang t\u00f4i bi\u1ebft r\u1eb1ng \u0111i\u1ec1u \u0111\u00f3 KH\u00d4NG \u0111\u00e1ng l\u00e0m. Ch\u00fang t\u00f4i KH\u00d4NG h\u00e0i l\u00f2ng v\u1edbi c\u00f4ng vi\u1ec7c \u1edf \u0111\u00e2y cho n\u00ean ch\u00fang t\u00f4i \u0111ang \u0111em m\u1ecdi th\u1ee9 tr\u1edf v\u1ec1 Manchester.\u201d<\/p>\n

T\u00f4i h\u1ecfi: \u201cV\u1eady bao nhi\u00eau ng\u01b0\u1eddi \u1edf \u0111\u00e2y m\u1ea5t vi\u1ec7c l\u00e0m?\u201d<\/p>\n

Charles l\u1eafc \u0111\u1ea7u: \u201cT\u00f4i kh\u00f4ng bi\u1ebft, c\u00f3 l\u1ebd v\u00e0i ngh\u00ecn ng\u01b0\u1eddi. Ch\u00fang t\u00f4i \u0111ang thu\u00ea qu\u00e3ng n\u0103m ngh\u00ecn ng\u01b0\u1eddi tr\u1edf l\u1ea1i \u1edf Anh b\u00e2y gi\u1edd.\u201d<\/p>\n

Mike, m\u1ed9t ng\u01b0\u1eddi qu\u1ea3n l\u00ed kh\u00e1c \u0111i v\u00e0o chi ti\u1ebft h\u01a1n: \u201cPh\u1ea7n l\u1edbn s\u1ea3n ph\u1ea9m c\u1ee7a ch\u00fang t\u00f4i \u0111\u1ec1u theo th\u1eddi v\u1ee5. Ch\u00fang t\u00f4i b\u00e1n ch\u00fang v\u00e0o d\u1ecbp N\u00f4 en cho n\u00ean ch\u00fang t\u00f4i \u0111\u1eb7t s\u1ea3n ph\u1ea9m \u00edt nh\u1ea5t l\u00e0 m\u1ed9t n\u0103m tr\u01b0\u1edbc \u0111\u1ec3 kh\u1edbp v\u1edbi l\u1ecbch s\u1ea3n xu\u1ea5t v\u00e0 k\u1ebf ho\u1ea1ch t\u1ee5t l\u1ea1i cho g\u1eedi h\u00e0ng. Ch\u00fang t\u00f4i ph\u1ea3i d\u00e0nh nhi\u1ec1u th\u1eddi gian \u0111\u1ec3 d\u1ef1 b\u00e1o tr\u01b0\u1edbc nhu c\u1ea7u th\u1ecb tr\u01b0\u1eddng, kh\u1ed1i l\u01b0\u1ee3ng b\u00e1n h\u00e0ng tr\u01b0\u1edbc khi ch\u00fang t\u00f4i c\u00f3 s\u1ea3n ph\u1ea9m \u0111\u01b0\u1ee3c ch\u1ebf t\u1ea1o \u1edf \u0111\u00e2y. \u0110\u00f3 l\u00e0 nhi\u1ec1u c\u00f4ng vi\u1ec7c v\u00e0 ch\u00fang t\u00f4i \u0111\u00e3 \u0111\u1ea7u t\u01b0 h\u00e0ng tr\u0103m tri\u1ec7u \u0111\u00f4 la \u0111\u1ec3 x\u00e2y d\u1ef1ng nh\u00e0 m\u00e1y ch\u1ebf t\u1ea1o \u1edf \u0111\u00e2y. T\u1ea5t nhi\u00ean, ch\u00fang t\u00f4i “b\u1ecb kho\u00e1 v\u00e0o”. N\u1ebfu m\u1ecdi s\u1ef1 kh\u00f4ng l\u00e0m vi\u1ec7c t\u01b0\u01a1ng \u1ee9ng th\u00ec ch\u00fang t\u00f4i b\u1ecb r\u1eafc r\u1ed1i. M\u1ed9t n\u0103m, s\u1ea3n ph\u1ea9m b\u1ecb ch\u1eadm v\u00e0 ch\u00fang t\u00f4i \u0111\u00e3 kh\u00f4ng nh\u1eadn \u0111\u01b0\u1ee3c ch\u00fang m\u00e3i cho t\u1edbi tr\u01b0\u1edbc N\u00f4 en, ch\u00fang t\u00f4i m\u1ea5t v\u00e0i tri\u1ec7u \u0111\u00f4 la. N\u0103m kh\u00e1c, ch\u1ea5t l\u01b0\u1ee3ng t\u1ed3i t\u1ec7 v\u1edbi nhi\u1ec1u khi\u1ebfm khuy\u1ebft v\u00e0 ch\u00fang t\u00f4i m\u1ea5t th\u00eam nhi\u1ec1u tri\u1ec7u \u0111\u00f4 la kh\u00e1c. N\u0103m ngo\u00e1i, ch\u00fang t\u00f4i th\u1ea5y nhi\u1ec1u h\u00e0ng gi\u1ea3 c\u1ea1nh tranh v\u1edbi s\u1ea3n ph\u1ea9m b\u00e1n ch\u1ea1y nh\u1ea5t c\u1ee7a ch\u00fang t\u00f4i. Vi\u1ec7c \u0111i\u1ec1u tra ti\u1ebft l\u1ed9 r\u1eb1ng ch\u00fang t\u1ea5t c\u1ea3 \u0111\u1ec1u t\u1edbi t\u1eeb Trung Qu\u1ed1c. Sau khi ch\u00fang t\u00f4i \u0111\u00e3 \u0111\u1ea7u t\u01b0 \u1edf \u0111\u00e2y v\u00e0 \u0111\u00e0o t\u1ea1o h\u1ecd v\u1ec1 c\u00e1ch x\u00e2y d\u1ef1ng c\u00e1c s\u1ea3n ph\u1ea9m n\u00e0y, h\u1ecd t\u1eadn d\u1ee5ng \u01b0u th\u1ebf v\u00e0 t\u1ea1o ra h\u00e0ng gi\u1ea3 \u0111\u1ec3 c\u1ea1nh tranh v\u1edbi ch\u00fang t\u00f4i. Kh\u00f4ng c\u00f3 b\u1eaft bu\u1ed9c t\u00f4n tr\u1ecdng lu\u1eadt s\u1edf h\u1eefu tr\u00ed tu\u1ec7, h\u00e0ng gi\u1ea3 l\u00e0 c\u00e1ch kh\u00e1c \u0111\u1ec3 l\u00e0m ti\u1ec1n. Cu\u1ed1i c\u00f9ng, ch\u00fang t\u00f4i quy\u1ebft \u0111\u1ecbnh \u0111\u00f3ng c\u1eeda nh\u00e0 m\u00e1y ch\u1ebf t\u1ea1o \u1edf \u0111\u00e2y v\u00e0 \u0111em m\u1ecdi th\u1ee9 tr\u1edf v\u1ec1 M\u0129 . \u0110\u00f3 l\u00e0 t\u1ed5n th\u1ea5t l\u1edbn nh\u01b0ng ch\u00fang t\u00f4i h\u1ecdc \u0111\u01b0\u1ee3c nhi\u1ec1u v\u1ec1 kho\u00e1n ngo\u00e0i.\u201d<\/p>\n

V\u00e0i n\u0103m tr\u01b0\u1edbc, kho\u00e1n ngo\u00e0i l\u00e0 l\u1edbn. G\u1ea7n nh\u01b0 m\u1ecdi c\u00f4ng ti \u0111\u1ec1u c\u00f3 k\u1ebf ho\u1ea1ch kho\u00e1n ngo\u00e0i sang c\u00e1c n\u01b0\u1edbc c\u00f3 chi ph\u00ed th\u1ea5p nh\u01b0ng g\u1ea7n \u0111\u00e2y v\u1edbi kh\u1ee7ng ho\u1ea3ng t\u00e0i ch\u00ednh, v\u00e0 nh\u1eefng v\u1ea5n \u0111\u1ec1 v\u1edbi kho\u00e1n ngo\u00e0i, nhi\u1ec1u c\u00f4ng ti b\u1eaft \u0111\u1ea7u ngh\u0129 l\u1ea1i chi\u1ebfn l\u01b0\u1ee3c c\u1ee7a h\u1ecd. B\u00e1o ch\u00ed \u0111\u1ecba ph\u01b0\u01a1ng c\u00f4ng b\u1ed1 r\u1eb1ng c\u00e1c c\u00f4ng ti n\u01b0\u1edbc ngo\u00e0i b\u1eaft \u0111\u1ea7u k\u00e9o ra, nhi\u1ec1u nh\u00e0 m\u00e1y ch\u1ebf t\u1ea1o ph\u1ea3i \u0111\u00f3ng c\u1eeda, h\u00e0ng tri\u1ec7u c\u00f4ng nh\u00e2n m\u1ea5t vi\u1ec7c l\u00e0m \u1edf Th\u01b0\u1ee3ng H\u1ea3i, Shenzhen. H\u1ecd ph\u1ea3i tr\u1edf v\u1ec1 nh\u00e0, v\u1ec1 c\u00e1c l\u00e0ng nh\u1ecf \u1edf \u0110\u00f4ng Trung Qu\u1ed1c m\u00e0 kh\u00f4ng c\u00f3 hi v\u1ecdng n\u00e0o h\u1ed7 tr\u1ee3 cho gia \u0111\u00ecnh h\u1ecd. T\u00ecnh hu\u1ed1ng n\u00e0y c\u00f3 th\u1ec3 d\u1eabn t\u1edbi kh\u1ee7ng ho\u1ea3ng s\u1edbm n\u1ebfu vi\u1ec7c \u0111\u00f3ng c\u1eeda nh\u00e0 m\u00e1y ti\u1ebfp t\u1ee5c.<\/p>\n

Nh\u01b0 t\u00f4i tr\u01b0\u1edbc \u0111\u00e2y \u0111\u00e3 vi\u1ebft trong blog n\u00e0y, to\u00e0n c\u1ea7u ho\u00e1 c\u00f3 th\u1ec3 m\u1edf ra c\u01a1 h\u1ed9i kinh doanh nh\u01b0ng n\u00f3 c\u0169ng c\u00f3 th\u1ec3 \u0111\u00f3ng ch\u00fang l\u1ea1i nhanh ch\u00f3ng n\u1ebfu b\u1ea1n kh\u00f4ng ch\u00fa \u00fd. \u0110\u1ec3 duy tr\u00ec kinh doanh, chi ph\u00ed th\u1ea5p l\u00e0 KH\u00d4NG \u0111\u1ee7, b\u1ea1n c\u0169ng ph\u1ea3i t\u1eadp trung v\u00e0o ch\u1ea5t l\u01b0\u1ee3ng, \u0111\u1ea1o \u0111\u1ee9c v\u00e0 tr\u00ean h\u1ebft – s\u1ef1 tho\u1ea3 m\u00e3n c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n

 <\/p>\n

—-English version—-<\/p>\n

 <\/p>\n

Lessons from outsourcing<\/p>\n

When I was in China last month, I saw something that I would never expected: The closing of some manufactures in Shanghai and Shenzheng. According to the local newspaper, facing with rising costs, GE is moving its production of its water heater manufactures back to the U.S. Other companies such as NCR, Caterpillar, and Ford are also moving some manufactures back to the U.S too. The main reason: Chinese wages and shipping costs have risen quickly while U.S wages have stayed about the same as several years ago. Although cost is cited as the main reason, a senior manager told me that actually quality is the main issue and long production time make it less responsive to market demand.<\/p>\n

Because I stayed in the same hotel with several managers who are managing the transition back so I had chance to talk to them. Thomas, a senior manager explained: \u201cThe quality here is inconsistent, sometime it is good but many times it is not acceptable. We have to hire additional quality inspection people in the U.S to check their shipments. Last year, we sent many shipments back which was very costly. No matter what we do, how much we train them, it is always the same: They like to do whatever they can just to get their cost down and profit up, regardless of quality. They cheat on quality tests so they can put it on paper, get the products ship out and get paid. They do not care what will happen to their customers. We are in the electronic business where everything must be of high quality. We found low quality products such as poorly soldered cables, defective connectors, torn flanges that put together in a sloppy way. We have to scrap million dollars worth of products last year. We came here to take advantage of cheap labor but if you calculate the total costs of production, shipment, quality and time for delivery then it is NOT worth it. That is why today we decide to bring all works back to San Jose and that is over two thousand jobs lost here in China\u201d.<\/p>\n

Charles, another manager from England also told me: \u201cWe have to ship about 20% more than our needs because it takes several months to ship things. We have to keep about $ 4 million dollars of extra products in our warehouse in case of shipping delay. If products are defective, we have to ship them back to replace them. Of course, it means several arguments before we can replace defective products and we have to spend extra time to review new shipments. Basically, after three years of outsourcing we learned that it is NOT worth it. We are NOT happy with the work here so we are bringing everything back to Manchester\u201d.<\/p>\n

I asked: \u201cSo how many people here lost their jobs?\u201d<\/p>\n

Charles shook his head: \u201cI do not know, probably several thousands. We are hiring about five thousand people back in England now\u201d.<\/p>\n

Mike, another manager went into more detail: \u201cMost of our products are seasonal. We sell them during Christmas so we order products at least a year in advance to fit into the production schedule and plan for shipping lags. We have to spend a lot of time to forecast market demands, sale volumes in advance before we have products manufactured here. That is a lot of works and we have invested hundred million dollars to build the manufacture here. Of course, we are \u201clocked in\u201d. If things do not work accordingly than we are in trouble. One year, products were late and we did not receive them until a week before Christmas, we lost several million dollars. Another year, the quality was so bad with many defects and we lost another million dollars. Last few years, we found so many counterfeits in the market that compete with our best selling products. The investigation revealed that they all came from China. After we invested here and trained them on how to build these products, they took advantage and created the counterfeits to compete with us. With no enforcement of the intellectual property laws, counterfeits are another way to make money. Finally, we decide to close our manufactures here and bring everything back to the U.S. It was a major lost but we learned a lot about outsourcing\u201d.<\/p>\n

Few years ago, outsourcing was big. Almost every companies had plan to outsource to lower cost countries but recently with the financial crisis, and the problems with outsourcing, many began to rethink their strategies. The local newspapers announced that as foreign companies began to pull out, many manufactures had to close, millions of workers lost jobs in Shanghai, Shenzhen. They had to moved back homes, to small villages in Eastern China with no hope to support their families. This situation could reach a crisis soon if the closing of factory continues.<\/p>\n

As I had previously wrote on this blog, globalization can open business opportunities but it can also close them quickly if you do not pay attention. To maintain the business, lower cost is NOT enough, \u00a0you must also focus on quality, ethic, and most of all – customer satisfaction.<\/p>\n","protected":false},"excerpt":{"rendered":"

Khi t\u00f4i \u1edf Trung Qu\u1ed1c th\u00e1ng tr\u01b0\u1edbc, t\u00f4i th\u1ea5y \u0111i\u1ec1u g\u00ec \u0111\u00f3 m\u00e0 t\u00f4i ch\u01b0a bao gi\u1edd tr\u00f4ng ch\u1edd: Vi\u1ec7c \u0111\u00f3ng c\u1eeda m\u1ed9t s\u1ed1 n\u01a1i … <\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-2610","post","type-post","status-publish","format-standard","hentry","category-xu-huong-toan-cau"],"_links":{"self":[{"href":"https:\/\/science-technology.vn\/index.php?rest_route=\/wp\/v2\/posts\/2610","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/science-technology.vn\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/science-technology.vn\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/science-technology.vn\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/science-technology.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2610"}],"version-history":[{"count":1,"href":"https:\/\/science-technology.vn\/index.php?rest_route=\/wp\/v2\/posts\/2610\/revisions"}],"predecessor-version":[{"id":2611,"href":"https:\/\/science-technology.vn\/index.php?rest_route=\/wp\/v2\/posts\/2610\/revisions\/2611"}],"wp:attachment":[{"href":"https:\/\/science-technology.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2610"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/science-technology.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=2610"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/science-technology.vn\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=2610"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}