{"id":2549,"date":"2013-07-06T15:54:09","date_gmt":"2013-07-06T08:54:09","guid":{"rendered":"http:\/\/science-technology.vn\/?p=2549"},"modified":"2013-07-06T15:54:09","modified_gmt":"2013-07-06T08:54:09","slug":"ke-hoach-hieu-nang-kiem-thu","status":"publish","type":"post","link":"https:\/\/science-technology.vn\/?p=2549","title":{"rendered":"K\u1ebf ho\u1ea1ch hi\u1ec7u n\u0103ng ki\u1ec3m th\u1eed"},"content":{"rendered":"

Ng\u00e0y nay h\u1ea7u h\u1ebft c\u00e1c c\u00f4ng vi\u1ec7c CNTT \u0111\u01b0\u1ee3c kho\u00e1n ngo\u00e0i nhi\u1ec1u nh\u1ea5t \u0111\u1ec1u trong ki\u1ec3m th\u1eed ph\u1ea7n m\u1ec1m. Theo nghi\u00ean c\u1ee9u m\u1edbi nh\u1ea5t, th\u1ecb tr\u01b0\u1eddng hi\u1ec7n th\u1eddi v\u1ec1 d\u1ecbch v\u1ee5 ki\u1ec3m th\u1eed \u0111\u01b0\u1ee3c kho\u00e1n ngo\u00e0i \u0111\u01b0\u1ee3c \u01b0\u1edbc l\u01b0\u1ee3ng qu\u00e3ng $23 t\u1ec9 \u0111\u00f4 la M\u0129. V\u00e0i n\u0103m tr\u01b0\u1edbc \u0111\u00e2y, ph\u1ea7n l\u1edbn c\u00f4ng vi\u1ec7c ki\u1ec3m th\u1eed \u0111\u01b0\u1ee3c kho\u00e1n ngo\u00e0i \u0111\u1ec1u \u0111i sang \u1ea4n \u0110\u1ed9 nh\u01b0ng chi ph\u00ed l\u00e0m kinh doanh \u1edf \u0111\u00f3 \u0111\u00e3 t\u0103ng l\u00ean \u0111\u00e1ng k\u1ec3 cho n\u00ean kh\u00e1ch h\u00e0ng b\u1eaft \u0111\u1ea7u chuy\u1ec3n sang g\u1eedi vi\u1ec7c cho Trung Qu\u1ed1c. Tuy nhi\u00ean, ng\u00e0y nay chi ph\u00ed ki\u1ec3m th\u1eed ph\u1ea7n m\u1ec1m \u1edf Trung Qu\u1ed1c c\u0169ng t\u0103ng l\u00ean n\u00ean nhi\u1ec1u c\u00f4ng ti b\u1eaft \u0111\u1ea7u t\u00ecm c\u00e1c n\u01b0\u1edbc m\u1edbi n\u01a1i l\u01b0\u01a1ng v\u1eabn c\u00f2n h\u1ee3p l\u00ed.<\/span><\/p>\n

Tuy nhi\u00ean, l\u1ea5y \u0111\u01b0\u1ee3c c\u00f4ng vi\u1ec7c l\u00e0m kho\u00e1n ngo\u00e0i v\u1ec1 ki\u1ec3m th\u1eed l\u00e0 m\u1ed9t th\u00e1ch th\u1ee9c, \u0111\u1eb7c bi\u1ec7t v\u1edbi nh\u1eefng nh\u00e0 cung c\u1ea5p m\u1edbi. V\u1ea5n \u0111\u1ec1 h\u1ecd ph\u1ea3i gi\u1ea3i quy\u1ebft l\u00e0:\u00a0 k\u0129 n\u0103ng ng\u00f4n ng\u1eef v\u00e0 k\u0129 n\u0103ng k\u0129 thu\u1eadt c\u1ee7a c\u00f4ng nh\u00e2n, xung \u0111\u1ed9t khi c\u00e1c t\u1ed5 ki\u1ec3m th\u1eed t\u00e1ch bi\u1ec7t v\u1edbi c\u00e1c t\u1ed5 ph\u00e1t ph\u00e1t tri\u1ec3n, c\u1ea5u h\u00ecnh c\u1ee7a m\u00f4i tr\u01b0\u1eddng ki\u1ec3m th\u1eed, c\u00f4ng c\u1ee5 ki\u1ec3m th\u1eed v\u00e0 ph\u01b0\u01a1ng ph\u00e1p ki\u1ec3m th\u1eed, k\u1ecbch b\u1ea3n ki\u1ec3m th\u1eed, qu\u1ea3n l\u00ed h\u1ee3p \u0111\u1ed3ng kho\u00e1n ngo\u00e0i, gi\u00e1m s\u00e1t ti\u1ebfn \u0111\u1ed9 ki\u1ec3m th\u1eed v\u00e0 gi\u1eef cho kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c h\u00e0i l\u00f2ng \u0111\u1ec3 duy tr\u00ec quan h\u1ec7 t\u1ed1t h\u01a1n.<\/p>\n

Trong s\u1ed1 t\u1ea5t c\u1ea3 nh\u1eefng v\u1ea5n \u0111\u1ec1 n\u00e0y, nhi\u1ec1u nh\u00e0 cung c\u1ea5p l\u00e0m kho\u00e1n ngo\u00e0i b\u1ea3o t\u00f4i r\u1eb1ng trao \u0111\u1ed5i, ho\u1eb7c vi\u1ec7c thi\u1ebfu n\u00f3 ho\u1eb7c v\u01b0\u1ee3t qu\u00e1 n\u00f3, l\u00e0 v\u1ea5n \u0111\u1ec1 s\u1ed1 m\u1ed9t. H\u1ecd b\u1ea3o t\u00f4i r\u1eb1ng c\u00e1c kh\u00e1ch h\u00e0ng ph\u01b0\u01a1ng T\u00e2y (ch\u00e2u \u00c2u v\u00e0 M\u0129) c\u00f3 xu h\u01b0\u1edbng cho c\u00e1c nh\u00e0 cung c\u1ea5p l\u00e0m kho\u00e1n ngo\u00e0i c\u00e1c s\u1ea3n ph\u1ea9m c\u1ea7n \u0111\u01b0\u1ee3c ki\u1ec3m th\u1eed r\u1ed3i mong \u0111\u1ee3i h\u1ecd l\u00e0m b\u1ea5t k\u00ec c\u00e1i g\u00ec c\u1ea7n thi\u1ebft \u0111\u1ec3 cho c\u00f4ng vi\u1ec7c \u0111\u01b0\u1ee3c ho\u00e0n th\u00e0nh, v\u1ec1 th\u1eddi gian, v\u1ec1 l\u1ecbch bi\u1ec3u, v\u00e0 trong ph\u1ea1m vi chi ph\u00ed \u0111\u00e3 \u0111\u01b0\u1ee3c th\u01b0\u01a1ng l\u01b0\u1ee3ng. H\u1ecd kh\u00f4ng trao \u0111\u1ed5i nhi\u1ec1u h\u01a1n c\u1ea7n thi\u1ebft b\u1edfi v\u00ec h\u1ecd th\u01b0\u1eddng b\u1eadn r\u1ed9n. Ng\u01b0\u1ee3c l\u1ea1i, c\u00e1c kh\u00e1ch h\u00e0ng ch\u00e2u \u00c1 (Nh\u1eadt B\u1ea3n, H\u00e0n Qu\u1ed1c, Singapore) th\u01b0\u1eddng h\u1ecfi c\u00e1c c\u00e2u h\u1ecfi, ki\u1ec3m tra ti\u1ebfn \u0111\u1ed9, gi\u00e1m s\u00e1t m\u1ecdi th\u1ee9 g\u1ea7n nh\u01b0 tr\u00ean c\u01a1 s\u1edf h\u00e0ng ng\u00e0y. Ki\u1ec3u “vi qu\u1ea3n l\u00ed” n\u00e0y y\u00eau c\u1ea7u trao \u0111\u1ed5i th\u01b0\u1eddng xuy\u00ean gi\u1eefa kh\u00e1ch h\u00e0ng v\u00e0 nh\u00e0 cung c\u1ea5p v\u00e0 ti\u00eau t\u1ed1n nhi\u1ec1u n\u1ed7 l\u1ef1c.<\/p>\n

C\u00f3 gi\u1ea3i ph\u00e1p cho v\u1ea5n \u0111\u1ec1 n\u00e0y. T\u00f4i khuy\u1ebfn c\u00e1o r\u1eb1ng c\u00e1c nh\u00e0 cung c\u1ea5p l\u00e0m kho\u00e1n ngo\u00e0i t\u1ea1o ra b\u1ea3n k\u1ebf ho\u1ea1ch hi\u1ec7u n\u0103ng ki\u1ec3m th\u1eed nh\u01b0 m\u1ed9t ph\u1ea7n c\u1ee7a tho\u1ea3 thu\u1eadn m\u1ee9c d\u1ecbch v\u1ee5 (SLA) gi\u1eefa hai b\u00ean. B\u1ea3n k\u1ebf ho\u1ea1ch x\u00e1c \u0111\u1ecbnh ph\u1ea1m vi c\u1ee7a d\u1ef1 \u00e1n d\u01b0\u1edbi d\u1ea1ng d\u1ecbch v\u1ee5 m\u00e0 b\u00ean cung c\u1ea5p vi\u1ec7c l\u00e0m kho\u00e1n ngo\u00e0i \u0111\u01b0a ra cho kh\u00e1ch h\u00e0ng, kh\u1ed1i l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c s\u1ebd \u0111\u01b0\u1ee3c chuy\u1ec3n giao, v\u00e0 ti\u00eau ch\u00ed ch\u1ea5p nh\u1eadn v\u1ec1 t\u00ednh \u0111\u00e1p \u1ee9ng v\u00e0 ch\u1ea5t l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c. B\u1ea3n k\u1ebf ho\u1ea1ch c\u0169ng \u0111\u1eb7t mong \u0111\u1ee3i cho c\u1ea3 hai b\u00ean v\u00e0 cung c\u1ea5p m\u1ee5c ti\u00eau cho \u0111o ch\u00ednh x\u00e1c hi\u1ec7u n\u0103ng theo nh\u1eefng m\u1ee5c ti\u00eau \u0111\u00f3. Ph\u1ea7n quan tr\u1ecdng nh\u1ea5t c\u1ee7a b\u1ea3n k\u1ebf ho\u1ea1ch l\u00e0 \u0111\u1ed9 \u0111o hi\u1ec7u n\u0103ng. Trong qu\u00e1 tr\u00ecnh l\u00e0m c\u00f4ng vi\u1ec7c kho\u00e1n ngo\u00e0i, nh\u1eefng \u0111\u1ed9 \u0111o n\u00e0y s\u1ebd \u0111\u01b0\u1ee3c d\u00f9ng \u0111\u1ec3 \u0111o hi\u1ec7u n\u0103ng c\u1ee7a nh\u00e0 cung c\u1ea5p v\u00e0 x\u00e1c \u0111\u1ecbnh li\u1ec7u nh\u00e0 cung c\u1ea5p c\u00f3 \u0111\u00e1p \u1ee9ng cam k\u1ebft c\u1ee7a m\u00ecnh hay kh\u00f4ng. B\u1eb1ng vi\u1ec7c c\u00f3 nh\u1eefng \u0111\u1ed9 \u0111o n\u00e0y tr\u00ean c\u01a1 s\u1edf \u0111\u1ec1u k\u00ec nh\u01b0 h\u00e0ng tu\u1ea7n, h\u00e0ng th\u00e1ng v\u1edbi kh\u00e1ch h\u00e0ng, nh\u00e0 cung c\u1ea5p c\u00f3 th\u1ec3 tr\u00e1nh \u0111\u01b0\u1ee3c “trao \u0111\u1ed5i kh\u00f4ng c\u1ea7n thi\u1ebft” hay b\u1ecb “vi qu\u1ea3n l\u00ed” b\u1edfi kh\u00e1ch h\u00e0ng.<\/p>\n

Nh\u1eefng \u0111\u1ed9 \u0111o n\u00e0y c\u00f3 th\u1ec3 l\u00e0 tr\u00ean s\u1ea3n ph\u1ea9m, d\u1ef1 \u00e1n, qui tr\u00ecnh, con ng\u01b0\u1eddi hay gi\u00e1 c\u1ea3. N\u00f3 d\u1ef1a tr\u00ean \u0111i\u1ec1u kh\u00e1ch h\u00e0ng mu\u1ed1n theo d\u00f5i c\u00f4ng vi\u1ec7c ki\u1ec3m th\u1eed \u0111\u01b0\u1ee3c kho\u00e1n ngo\u00e0i. N\u00f3 l\u00e0 t\u01b0\u01a1ng \u0111\u1ed1i d\u1ec5 \u00e1p d\u1ee5ng v\u00e0 nh\u1eefng \u0111\u1ed9 \u0111o n\u00e0y c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c ki\u1ec3m \u0111i\u1ec3m v\u00e0 \u0111\u01b0\u1ee3c ch\u1ea5p thu\u1eadn b\u1edfi kh\u00e1ch h\u00e0ng trong th\u01b0\u01a1ng l\u01b0\u1ee3ng h\u1ee3p \u0111\u1ed3ng. B\u1ea3n k\u1ebf ho\u1ea1ch hi\u1ec7u n\u0103ng ki\u1ec3m th\u1eed c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng cho \u0111a d\u1ea1ng nh\u1eefng vi\u1ec7c c\u00f3 ki\u1ec3m th\u1eed tham gia nh\u01b0 t\u1ef1 \u0111\u1ed9ng ki\u1ec3m th\u1eed, ki\u1ec3m th\u1eed hi\u1ec7u n\u0103ng, ki\u1ec3m th\u1eed t\u00edch h\u1ee3p, ki\u1ec3m th\u1eed ch\u1ee9c n\u0103ng, ki\u1ec3m th\u1eed h\u1ec7 th\u1ed1ng, ki\u1ec3m th\u1eed h\u1ed9p tr\u1eafng, v\u00e0 ki\u1ec3m th\u1eed an ninh v.v.. Ch\u1eb3ng h\u1ea1n, v\u1edbi \u0111\u1ed9 \u0111o d\u1ef1 \u00e1n, nh\u00e0 cung c\u1ea5p l\u00e0m kho\u00e1n ngo\u00e0i c\u00f3 th\u1ec3 b\u00e1o c\u00e1o v\u1ec1 n\u1ed7 l\u1ef1c ki\u1ec3m th\u1eed v\u00e0 n\u0103ng su\u1ea5t ki\u1ec3m th\u1eed. V\u1edbi \u0111\u1ed9 \u0111o qui tr\u00ecnh, nh\u00e0 cung c\u1ea5p l\u00e0m kho\u00e1n ngo\u00e0i c\u00f3 th\u1ec3 b\u00e1o c\u00e1o v\u1ec1 ch\u1ec9 s\u1ed1 d\u00f2 r\u1ec9 l\u1ed7i, \u0111\u00e1p \u1ee9ng th\u1eddi gian \u0111\u1ec3 s\u1eeda l\u1ed7i, hay tu\u00e2n th\u1ee7 qui tr\u00ecnh, n\u1ebfu kh\u00e1ch h\u00e0ng y\u00eau c\u1ea7u nh\u00e0 cung c\u1ea5p tu\u00e2n theo qui tr\u00ecnh c\u1ee7a h\u1ecd. V\u1edbi hi\u1ec7u n\u0103ng s\u1ea3n ph\u1ea9m, nh\u00e0 cung c\u1ea5p l\u00e0m kho\u00e1n ngo\u00e0i c\u00f3 th\u1ec3 b\u00e1o c\u00e1o v\u1ec1 bao qu\u00e1t ki\u1ec3m th\u1eed, \u0111\u00e1p \u1ee9ng th\u1eddi gian \u0111\u1ec3 t\u00ecm ra l\u1ed7i. V\u1edbi hi\u1ec7u n\u0103ng con ng\u01b0\u1eddi, nh\u00e0 cung c\u1ea5p l\u00e0m kho\u00e1n ngo\u00e0i c\u00f3 th\u1ec3 b\u00e1o c\u00e1o v\u1ec1 d\u1eef li\u1ec7u ti\u00eau hao d\u1ef1 \u00e1n, d\u1eef li\u1ec7u thay ng\u01b0\u1eddi c\u1ee7a t\u1ed5. V\u1edbi hi\u1ec7u n\u0103ng gi\u00e1, nh\u00e0 cung c\u1ea5p l\u00e0m kho\u00e1n ngo\u00e0i c\u00f3 th\u1ec3 b\u00e1o c\u00e1o v\u1ec1 c\u00e1c \u0111\u1ed9 \u0111o bi\u1ebfn thi\u00ean gi\u00e1, m\u1ee9c \u0111\u1ed9 n\u1ed7 l\u1ef1c, gi\u00e1 tr\u1ecb thu \u0111\u01b0\u1ee3c.<\/p>\n

T\u1ea5t nhi\u00ean \u0111\u00e2y ch\u1ec9 l\u00e0 v\u00e0i v\u00ed d\u1ee5. Nh\u00e0 cung c\u1ea5p l\u00e0m kho\u00e1n ngo\u00e0i n\u00ean h\u1ecfi kh\u00e1ch h\u00e0ng v\u1ec1 lo\u1ea1i \u0111\u1ed9 \u0111o n\u00e0o h\u1ecd mu\u1ed1n c\u00f3 \u0111\u1ec3 cho h\u1ecd c\u00f3 th\u1ec3 trao cho kh\u00e1ch h\u00e0ng \u0111\u1ee7 th\u00f4ng tin v\u1ec1 ti\u1ebfn \u0111\u1ed9 c\u1ee7a c\u00f4ng vi\u1ec7c l\u00e0m kho\u00e1n ngo\u00e0i c\u0169ng nh\u01b0 c\u00e1ch nh\u00ecn ch\u00ednh x\u00e1c v\u1ec1 hi\u1ec7u n\u0103ng c\u1ee7a nh\u00e0 cung c\u1ea5p l\u00e0m kho\u00e1n ngo\u00e0i. B\u1eb1ng c\u00e1ch \u0111\u00e1p \u1ee9ng ki\u1ec3u d\u1ef1 \u1ee9ng thay v\u00ec \u0111\u00e1p \u1ee9ng ki\u1ec3u ph\u1ea3n \u1ee9ng v\u1edbi nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng, nh\u00e0 cung c\u1ea5p l\u00e0m kho\u00e1n ngo\u00e0i c\u00f3 th\u1ec3 qu\u1ea3n l\u00ed c\u00e1c ho\u1ea1t \u0111\u1ed9ng ki\u1ec3m th\u1eed m\u1ed9t c\u00e1ch t\u01b0\u01a1ng \u1ee9ng v\u00e0 \u0111\u1ea1t t\u1edbi s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n

 <\/p>\n

—-English version—-<\/p>\n

 <\/p>\n

Testing performance Plan<\/p>\n

Today most outsourced IT works is in software testing. According to the latest study, the current market of outsourced testing services is estimated around $23 billion USD. Few years ago, most testing outsourced works went to India but the cost of doing business there had increased significantly so customers began to send works to China instead. However, today the cost of software testing in China is also increasing so many companies begin to look for new countries where the wage is still reasonable.<\/p>\n

However, getting testing outsourced works is a challenge, especially to new providers. The issues they must solved are:\u00a0 language skills, knowledge and technical skills of workers, conflicts when separate test teams from development teams, the configuration of testing environments, test tools and test methods, testing scenarios, manage outsourced contract, monitor testing progress and keep customer happy to maintain better relationship.<\/p>\n

Among all these issues, many outsourced providers told me that communication, either the lack of it or the excess of it, is the number one problem. They told me that Western customers (European and the U.S) tend to give outsourced providers products to be tested then expect them to do whatever necessary to get the work done, on time, on schedule, and within the negotiated cost. They do not communicate more than necessary because they are often busy. On the contrary, Asian customers (Japan, Korea, Singapore) often ask questions, check progress, monitor every things almost on a daily basis. This type of \u201cMicro-management\u201d requires constant communication between customers and providers and consumes a lot of efforts.<\/p>\n

There is a solution to this problem. I recommend that outsourced provider create a Testing Performance Plan as part of the Service Level Agreement (SLA) between the two parties. The plan defines the scope of the project in terms of the services that the outsourced provider offer to the customer, the amount of work that will be delivered, and acceptance criteria for responsiveness and the quality of the works. The plan also set expectations for both sides and provides targets for accurately measuring performance against those objectives. The most important part of the plan is its performance metrics. During the course of the outsourcing work, these metrics will be used to measure the provider’s performance and determine whether the provider is meeting its \u00a0commitments or not. By having these metrics reported on a periodic basis such as weekly, monthly to customer, providers can avoid the \u201cunnecessary communication\u201d or being \u201cMicro-managed\u201d by customer.<\/p>\n

These metrics can be on the product, the project, the process, the people or the price. It is based on what customer would like to track for the outsourced testing work. It is relative easy to apply and these metrics could be reviewed and approved by the customer during contract negotiation. The testing performance plan can be applied to wide variety of testing engagements such as test automation, performance testing, integration testing, functional testing, system testing, white box testing, and security testing etc. For example, for project metric, outsourced provider can report on test effort and test productivity. For process metric, outsourced provider can report on defect leakage index, time response to a fix defect, or process compliance, if customer requires provider to follow their process. For product performance, outsourced provider can report on test coverage, time response to find a defect. For people performance, outsourced provider can report on project attrition data, team turnover data. For Price performance, outsourced provider can report on price variance, level of efforts, Earned Value metrics.<\/p>\n

Of course these are just few examples. Outsourced provider should ask customer on what kind of metrics that they want to have so they can give customer enough information about the progress of the outsourced work as well as an accurate view of the performance of the outsourced provider. By pro-active response rather than reactive response to customer\u2019s needs, outsourced provider can manage the testing activities accordingly and achieve customer satisfaction.<\/p>\n","protected":false},"excerpt":{"rendered":"

Ng\u00e0y nay h\u1ea7u h\u1ebft c\u00e1c c\u00f4ng vi\u1ec7c CNTT \u0111\u01b0\u1ee3c kho\u00e1n ngo\u00e0i nhi\u1ec1u nh\u1ea5t \u0111\u1ec1u trong ki\u1ec3m th\u1eed ph\u1ea7n m\u1ec1m. Theo nghi\u00ean c\u1ee9u m\u1edbi nh\u1ea5t, th\u1ecb … <\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[24],"tags":[],"class_list":["post-2549","post","type-post","status-publish","format-standard","hentry","category-quan-li-du-an"],"_links":{"self":[{"href":"https:\/\/science-technology.vn\/index.php?rest_route=\/wp\/v2\/posts\/2549","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/science-technology.vn\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/science-technology.vn\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/science-technology.vn\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/science-technology.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2549"}],"version-history":[{"count":1,"href":"https:\/\/science-technology.vn\/index.php?rest_route=\/wp\/v2\/posts\/2549\/revisions"}],"predecessor-version":[{"id":2550,"href":"https:\/\/science-technology.vn\/index.php?rest_route=\/wp\/v2\/posts\/2549\/revisions\/2550"}],"wp:attachment":[{"href":"https:\/\/science-technology.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2549"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/science-technology.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=2549"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/science-technology.vn\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=2549"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}