{"id":2445,"date":"2013-07-06T12:04:46","date_gmt":"2013-07-06T05:04:46","guid":{"rendered":"http:\/\/science-technology.vn\/?p=2445"},"modified":"2013-07-06T12:04:46","modified_gmt":"2013-07-06T05:04:46","slug":"lam-viec-nhom-va-lam-viec-to","status":"publish","type":"post","link":"https:\/\/science-technology.vn\/?p=2445","title":{"rendered":"L\u00e0m vi\u1ec7c nh\u00f3m v\u00e0 l\u00e0m vi\u1ec7c t\u1ed5"},"content":{"rendered":"

L\u00e0m vi\u1ec7c t\u1ed5 l\u00e0 c\u00e1i g\u00ec \u0111\u00f3 nhi\u1ec1u ng\u01b0\u1eddi n\u00f3i t\u1edbi nh\u01b0ng r\u1ea5t kh\u00f3 \u0111\u1ea1t t\u1edbi trong d\u1ef1 \u00e1n ph\u1ea7n m\u1ec1m. L\u00ed do m\u00e0 m\u1ecdi ng\u01b0\u1eddi kh\u00f4ng l\u00e0m vi\u1ec7c t\u1ed1t trong t\u1ed5 v\u00ec kh\u00e1c bi\u1ec7t trong \u00fd ki\u1ebfn v\u00e0 m\u1ee5c \u0111\u00edch. T\u00f4i \u0111\u00e3 th\u1ea5y nhi\u1ec1u th\u00e0nh vi\u00ean t\u1ed5 \u0111\u1ea5u tranh ch\u1ed1ng l\u1ea1i nhau v\u00ec h\u1ecd b\u1ea3o v\u1ec7 \u00fd ki\u1ebfn ri\u00eang c\u1ee7a h\u1ecd hay tin r\u1eb1ng h\u1ecd l\u00e0 \u0111\u00fang v\u00e0 m\u1ecdi ng\u01b0\u1eddi kh\u00e1c l\u00e0 sai.<\/span><\/p>\n

M\u1ecdi ng\u01b0\u1eddi s\u1ebd l\u00e0m vi\u1ec7c c\u00f9ng nhau nh\u01b0 m\u1ed9t NH\u00d3M n\u1ebfu c\u00f3 nh\u1eefng vai tr\u00f2, tr\u00e1ch nhi\u1ec7m v\u00e0 th\u1ea9m quy\u1ec1n \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh r\u00f5. Ch\u1eb3ng h\u1ea1n trong d\u1ef1 \u00e1n ph\u1ea7n m\u1ec1m b\u1ea1n c\u00f3 c\u00e1c vai tr\u00f2 nh\u01b0 ng\u01b0\u1eddi qu\u1ea3n l\u00ed d\u1ef1 \u00e1n, ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o k\u0129 thu\u1eadt, ng\u01b0\u1eddi thi\u1ebft k\u1ebf ph\u1ea7n m\u1ec1m, ng\u01b0\u1eddi l\u1eadp tr\u00ecnh, ng\u01b0\u1eddi ki\u1ec3m th\u1eed, chuy\u00ean vi\u00ean \u0111\u1ea3m b\u1ea3o ch\u1ea5t l\u01b0\u1ee3ng v.v. Ch\u1eebng n\u00e0o m\u1ecdi ng\u01b0\u1eddi c\u00f2n tu\u00e2n theo c\u00e1c qui t\u1eafc, hi\u1ec3u vai tr\u00f2 v\u00e0 tr\u00e1ch nhi\u1ec7m c\u1ee7a h\u1ecd th\u00ec nh\u00f3m l\u00e0m vi\u1ec7c \u0111\u01b0\u1ee3c. \u0110i\u1ec1u \u0111\u00f3 ngh\u0129a l\u00e0 m\u1ecdi ng\u01b0\u1eddi \u0111ang l\u00e0m \u0111i\u1ec1u \u0111\u01b0\u1ee3c mong \u0111\u1ee3i v\u1ec1 t\u1eebng vai tr\u00f2 \u0111\u00f3, nh\u01b0ng kh\u00f4ng c\u00e1i g\u00ec v\u01b0\u1ee3t ra ngo\u00e0i. C\u00e1ch ti\u1ebfp c\u1eadn n\u00e0y c\u00f3 t\u00e1c d\u1ee5ng t\u1ed1t trong nh\u00e0 m\u00e1y, trong d\u00e2y chuy\u1ec1n l\u1eafp r\u00e1p, trong c\u00f4ng vi\u1ec7c th\u1ee7 c\u00f4ng khi qui tr\u00ecnh \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh r\u00f5 v\u00e0 th\u1ea5y \u0111\u01b0\u1ee3c cao. Trong ph\u1ea7n m\u1ec1m th\u1ec9nh tho\u1ea3ng n\u00f3 kh\u00f4ng l\u00e0m vi\u1ec7c t\u1ed1t. L\u00ed do l\u00e0 vai tr\u00f2 v\u00e0 tr\u00e1ch nhi\u1ec7m t\u1ea1o ra “bi\u00ean gi\u1edbi nh\u00e2n t\u1ea1o” gi\u1eefa c\u00e1c th\u00e0nh vi\u00ean nh\u00f3m. Ch\u1eb3ng h\u1ea1n, ng\u01b0\u1eddi l\u1eadp tr\u00ecnh vi\u1ebft m\u00e3 v\u00e0 “qu\u1eb3ng” sang cho ng\u01b0\u1eddi ki\u1ec3m th\u1eed ki\u1ec3m th\u1eed ch\u00fang. C\u00e1ch nh\u00ecn c\u1ee7a h\u1ecd l\u00e0 “ch\u00fang t\u00f4i ho\u00e0n th\u00e0nh vi\u1ec7c c\u1ee7a m\u00ecnh nh\u01b0 \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u v\u00e0 \u0111\u1ec3 ng\u01b0\u1eddi kh\u00e1c l\u00e0m vi\u1ec7c c\u1ee7a h\u1ecd.\u201d C\u00e1ch ti\u1ebfp c\u1eadn L\u00c0M VI\u1ec6C NH\u00d3M n\u00e0y cho ph\u00e9p m\u1ecdi ng\u01b0\u1eddi duy tr\u00ec c\u00e1ch nh\u00ecn RI\u00caNG c\u1ee7a h\u1ecd, v\u1ecb tr\u00ed RI\u00caNG c\u1ee7a h\u1ecd m\u00e0 kh\u00f4ng c\u00f3 nhi\u1ec1u t\u01b0\u01a1ng t\u00e1c. N\u00f3 gi\u00fap tr\u00e1nh c\u00e1c xung \u0111\u1ed9t gi\u1eefa c\u00e1c th\u00e0nh vi\u00ean v\u00e0 cho ph\u00e9p h\u1ecd \u1edf l\u1ea1i B\u00caN TRONG k\u0129 n\u0103ng gi\u1edbi h\u1ea1n ri\u00eang c\u1ee7a h\u1ecd m\u00e0 kh\u00f4ng c\u1ea7n l\u00e0m c\u00e1i g\u00ec b\u00ean ngo\u00e0i vai tr\u00f2 c\u1ee7a h\u1ecd.<\/p>\n

M\u1ecdi ng\u01b0\u1eddi s\u1ebd l\u00e0m vi\u1ec7c v\u1edbi nhau nh\u01b0 m\u1ed9t T\u1ed4 khi h\u1ecd ph\u1ee5 thu\u1ed9c v\u00e0o k\u0129 n\u0103ng v\u00e0 tri th\u1ee9c c\u1ee7a nhau \u0111\u1ec3 t\u1ea1o ra c\u00e1i g\u00ec \u0111\u00f3 l\u00e0 ngo\u1ea1i l\u1ec7 v\u00e0 b\u00ean ngo\u00e0i n\u0103ng l\u1ef1c c\u00e1 nh\u00e2n c\u1ee7a h\u1ecd. \u0110i\u1ec1u n\u00e0y bao g\u1ed3m nhi\u1ec1u h\u1ecdc t\u1eadp, hi\u1ec3u bi\u1ebft, th\u01b0\u01a1ng l\u01b0\u1ee3ng, th\u00e1ch th\u1ee9c v\u00e0 tin c\u1eady v\u00e0o s\u1ee9c m\u1ea1nh c\u1ee7a m\u1ecdi ng\u01b0\u1eddi l\u1eabn nhau. Trong lo\u1ea1i C\u00d4NG VI\u1ec6C T\u1ed4 n\u00e0y, m\u1ecdi ng\u01b0\u1eddi c\u00f3 th\u1ec3 thu \u0111\u01b0\u1ee3c \u00edch l\u1ee3i l\u1edbn. Ch\u1eb3ng h\u1ea1n: Ng\u01b0\u1eddi l\u1eadp tr\u00ecnh tin c\u1eady v\u00e0o \u0111\u1ea3m b\u1ea3o ch\u1ea5t l\u01b0\u1ee3ng ki\u1ec3m \u0111i\u1ec3m c\u00f4ng vi\u1ec7c c\u1ee7a h\u1ecd \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh v\u1ea5n \u0111\u1ec1 \u0111\u1ec3 cho h\u1ecd c\u00f3 th\u1ec3 s\u1eeda ch\u1eefa ch\u00fang s\u1edbm h\u01a1n l\u00e0m n\u1ea3y sinh s\u1ea3n ph\u1ea9m ch\u1ea5t l\u01b0\u1ee3ng cao. Kh\u00f4ng c\u00f3 \u0111\u00e0o t\u1ea1o \u0111\u00fang, kh\u00f4ng c\u00f3 trao \u0111\u1ed5i \u0111\u00fang, kh\u00f4ng c\u00f3 qu\u1ea3n l\u00ed \u0111\u00fang, l\u00e0m vi\u1ec7c t\u1ed5 s\u1ebd KH\u00d4NG x\u1ea3y ra. L\u00e0m vi\u1ec7c t\u1ed5 l\u00e0 kh\u00f3 b\u1edfi v\u00ec c\u00e1c th\u00e0nh vi\u00ean t\u1ed5 ph\u1ea3i gi\u1ea3i th\u00edch cho ng\u01b0\u1eddi kh\u00e1c \u0111i\u1ec1u h\u1ecd l\u00e0m v\u00e0 t\u1ea1i sao. \u0110\u1ed3ng th\u1eddi, h\u1ecd ph\u1ea3i s\u1eb5n l\u00f2ng nghe c\u00e1c g\u1ee3i \u00fd v\u00e0 s\u1eb5n l\u00f2ng thay \u0111\u1ed5i c\u00e1ch h\u1ecd l\u00e0m m\u1ecdi th\u1ee9. \u0110i\u1ec1u \u0111\u00f3 ngh\u0129a l\u00e0 m\u1ecdi th\u00e0nh vi\u00ean t\u1ed5 \u0111\u1ec1u ph\u1ea3i c\u00f3 m\u1ed1i quan t\u00e2m l\u1edbn t\u1edbi ng\u01b0\u1eddi kh\u00e1c v\u00e0 c\u00e1ch h\u1ecd l\u00e0m vi\u1ec7c c\u1ee7a h\u1ecd b\u1eb1ng t\u00e2m tr\u00ed c\u1edfi m\u1edf, th\u00e1i \u0111\u1ed9 c\u1edfi m\u1edf, \u0111\u1ec3 cho h\u1ecd c\u00f3 th\u1ec3 c\u1ea3i ti\u1ebfn.<\/p>\n

L\u00fac b\u1eaft \u0111\u1ea7u d\u1ef1 \u00e1n, c\u00e1c th\u00e0nh vi\u00ean t\u1ed5 kh\u00f4ng bi\u1ebft l\u1eabn nhau. H\u1ecd t\u1edbi t\u1eeb c\u00e1c n\u1ec1n t\u1ea3ng \u0111a d\u1ea1ng, v\u1edbi c\u00e1c k\u0129 n\u0103ng v\u00e0 kinh nghi\u1ec7m kh\u00e1c nhau v\u00e0 h\u1ecd c\u0169ng c\u00f3 nh\u1eefng thi\u00ean ki\u1ebfn n\u00e0o \u0111\u00f3. H\u1ecd c\u1ea7n th\u1eddi gian \u0111\u1ec3 hi\u1ec3u l\u1eabn nhau, x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 v\u00e0 cu\u1ed1i c\u00f9ng tin c\u1eady l\u1eabn nhau. \u0110\u00f3 l\u00e0 l\u00ed do t\u1ea1i sao \u0111\u00e0o t\u1ea1o l\u00e0m vi\u1ec7c t\u1ed5 v\u00e0o l\u00fac b\u1eaft \u0111\u1ea7u d\u1ef1 \u00e1n l\u00e0 quan tr\u1ecdng th\u1ebf. T\u00f4i bi\u1ebft nhi\u1ec1u ng\u01b0\u1eddi qu\u1ea3n l\u00ed th\u01b0\u1eddng b\u1ecf qua vi\u1ec7c \u0111\u00e0o t\u1ea1o n\u00e0y \u0111\u1ec3 ti\u1ebft ki\u1ec7m ti\u1ec1n. \u0110\u00f3 l\u00e0 sai l\u1ea7m l\u1edbn v\u00ec h\u1ecd s\u1ebd ph\u1ea3i gi\u1ea3i quy\u1ebft v\u1edbi xung \u0111\u1ed9t c\u00e1 nh\u00e2n, v\u1ea5n \u0111\u1ec1 v\u00e0 tranh \u0111\u1ea5u gi\u1eefa c\u00e1c th\u00e0nh vi\u00ean trong d\u1ef1 \u00e1n v\u1ec1 sau. L\u00e0m vi\u1ec7c t\u1ed5 \u0111\u1eb7c bi\u1ec7t kh\u00f3 cho nh\u1eefng ng\u01b0\u1eddi \u0111\u00e3 t\u1eebng l\u00e0m vi\u1ec7c trong L\u00c0M VI\u1ec6C\u00a0 NH\u00d3M m\u1ed9t th\u1eddi gian l\u00e2u, b\u1edfi v\u00ec c\u00f3 xu h\u01b0\u1edbng quay tr\u1edf l\u1ea1i c\u00e1ch l\u00e0m c\u0169 v\u1edbi m\u1ecdi s\u1ef1. Ch\u1eb3ng h\u1ea1n, ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o k\u0129 thu\u1eadt c\u00f3 xu h\u01b0\u1edbng n\u00f3i v\u1edbi nh\u1eefng ng\u01b0\u1eddi kh\u00e1c \u0111i\u1ec1u ph\u1ea3i l\u00e0m thay v\u00ec l\u1eafng nghe h\u1ecd. Ng\u01b0\u1eddi l\u1eadp tr\u00ecnh kh\u00f4ng quan t\u00e2m t\u1edbi c\u00e1ch ng\u01b0\u1eddi ki\u1ec3m th\u1eed ki\u1ec3m c\u00f4ng vi\u1ec7c c\u1ee7a h\u1ecd nh\u01b0ng s\u1ebd n\u1ed5i gi\u1eadn khi ng\u01b0\u1eddi ki\u1ec3m th\u1eed t\u00ecm ra nhi\u1ec1u l\u1ed7i.<\/p>\n

Khi nhi\u1ec1u ng\u01b0\u1eddi h\u01a1n mu\u1ed1n d\u00f9ng c\u00e1ch ti\u1ebfp c\u1eadn Agile, l\u1eddi b\u00e1o tr\u01b0\u1edbc c\u1ee7a t\u00f4i l\u00e0 c\u00e1ch ti\u1ebfp c\u1eadn n\u00e0y y\u00eau c\u1ea7u m\u1ecdi ng\u01b0\u1eddi t\u1eeb nh\u1eefng kinh nghi\u1ec7p kh\u00e1c nhau l\u00e0m vi\u1ec7c c\u00f9ng nhau nh\u01b0 m\u1ed9t T\u1ed4. B\u1eb1ng vi\u1ec7c t\u1ea1o ra t\u1ed5 \u201ct\u1ef1 t\u1ed5 ch\u1ee9c\u201d, m\u1ecdi ng\u01b0\u1eddi ph\u1ea3i l\u00e0m vi\u1ec7c c\u00f9ng nhau b\u1edfi v\u00ec nh\u1eefng r\u00e0o ch\u1eafn c\u00e1 nh\u00e2n nh\u01b0 vai tr\u00f2, tr\u00e1ch nhi\u1ec7m m\u1ea5t \u0111i. Kh\u00f4ng c\u00f3 \u0111\u00e0o t\u1ea1o c\u00e1ch l\u00e0m vi\u1ec7c t\u1ed5, c\u00e1ch ti\u1ebfp c\u1eadn n\u00e0y s\u1ebd TH\u1ea4T B\u1ea0I. V\u00ec ph\u1ea3i m\u1ea5t th\u1eddi gian cho t\u1ed5 l\u00e0m vi\u1ec7c c\u00f9ng nhau, ng\u01b0\u1eddi qu\u1ea3n l\u00ed c\u1ea5p cao ph\u1ea3i h\u1ed9i t\u1ee5 v\u00e0o vi\u1ec7c c\u00f3 \u0111\u00e0o t\u1ea1o cho m\u1ecdi d\u1ef1 \u00e1n Agile. \u0110\u00e0o t\u1ea1o k\u0129 thu\u1eadt cho ph\u01b0\u01a1ng ph\u00e1p Agile l\u00e0 KH\u00d4NG \u0111\u1ee7. \u0110\u00e0o t\u1ea1o L\u00c0M VI\u1ec6C THEO T\u1ed4 ph\u1ea3i l\u00e0 \u01b0u ti\u00ean th\u1ee9 nh\u1ea5t n\u1ebfu b\u1ea1n mu\u1ed1n th\u00e0nh c\u00f4ng.<\/p>\n

C\u00e1c th\u1ef1c h\u00e0nh Agile nh\u01b0 l\u1eadp k\u1ebf ho\u1ea1ch \u0111\u01b0a ra t\u0103ng d\u1ea7n, l\u1eadp k\u1ebf ho\u1ea1ch ch\u1eb7ng n\u01b0\u1edbc r\u00fat, v\u00e0 h\u1ecdp h\u00e0ng ng\u00e0y cung c\u1ea5p th\u1eddi gian cho t\u1ed5 l\u00e0m vi\u1ec7c c\u00f9ng nhau v\u00e0 x\u00e2y d\u1ef1ng quan h\u1ec7 l\u1eabn nhau. H\u1ecdp h\u00e0ng ng\u00e0y gi\u00fap c\u00e1c th\u00e0nh vi\u00ean t\u1ed5 nh\u1eadn di\u1ec7n c\u00e1c c\u01a1 h\u1ed9i ti\u1ec1m n\u0103ng m\u00e0 h\u1ecd c\u00f3 th\u1ec3 t\u01b0\u01a1ng t\u00e1c l\u1eabn nhau. Ch\u1eb7ng n\u01b0\u1edbc r\u00fat v\u00e0 l\u1eadp k\u1ebf ho\u1ea1ch \u0111\u01b0a ra cung c\u1ea5p nhi\u1ec1u c\u01a1 h\u1ed9i c\u00f3 c\u1ea5u tr\u00fac cho c\u00f4ng vi\u1ec7c t\u1ed5. Qua \u201cho\u1ea1t \u0111\u1ed9ng n\u1ed9i quan\u201d, c\u00e1c th\u00e0nh vi\u00ean t\u1ed5 c\u00f3 th\u1ec3 ki\u1ec3m \u0111i\u1ec3m v\u1ec1 c\u00f4ng vi\u1ec7c c\u1ee7a h\u1ecd v\u00e0 cung c\u1ea5p ph\u1ea3n h\u1ed3i cho nhau cho n\u00ean c\u00f9ng nhau t\u1ed5 c\u00f3 th\u1ec3 li\u00ean t\u1ee5c c\u1ea3i ti\u1ebfn. T\u1ed5 \u0111\u00e1nh gi\u00e1 k\u1ebft qu\u1ea3 t\u1eeb s\u1ea3n ph\u1ea9m c\u1ee7a ch\u1eb7ng n\u01b0\u1edbc r\u00fat \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh li\u1ec7u l\u00e0m vi\u1ec7c theo t\u1ed5 th\u00eam c\u00f3 th\u1ec3 t\u1ea1o ra k\u1ebft qu\u1ea3 t\u1ed1t h\u01a1n kh\u00f4ng. M\u1ecdi ch\u1eb7ng n\u01b0\u1edbc r\u00fat s\u1ebd cho t\u1ed5 c\u1ea3m gi\u00e1c v\u1ec1 ho\u00e0n th\u00e0nh v\u00e0 \u0111\u1ed9ng vi\u00ean t\u1ed5 v\u1ec1 gi\u00e1 tr\u1ecb c\u1ee7a l\u00e0m vi\u1ec7c theo t\u1ed5. \u0110i\u1ec1u \u0111\u00f3 bao gi\u1edd c\u0169ng l\u00e0 \u0111i\u1ec1u k\u00ec di\u1ec7u khi ng\u01b0\u1eddi ph\u00e1t tri\u1ec3n, ng\u01b0\u1eddi ch\u1ee7 s\u1ea3n ph\u1ea9m, th\u1ea7y scrum, ng\u01b0\u1eddi ki\u1ec3m th\u1eed c\u00f9ng nhau x\u00e2y d\u1ef1ng \u0111\u1ec3 t\u1ea1o ra c\u00e1i g\u00ec \u0111\u00f3 c\u00f3 ch\u1ea5t l\u01b0\u1ee3ng cao, \u0111\u00fang th\u1eddi gian v\u00e0 trong chi ph\u00ed. \u0110\u00f3 l\u00e0 l\u00ed do t\u1ea1i sao \u0111\u00e0o t\u1ea1o L\u00c0M VI\u1ec6C THEO T\u1ed4 c\u00f3 l\u1ebd l\u00e0 quan tr\u1ecdng nh\u1ea5t trong ph\u1ea7n m\u1ec1m v\u00ec n\u00f3 x\u00e1c \u0111\u1ecbnh th\u00e0nh c\u00f4ng hay th\u1ea5t b\u1ea1i c\u1ee7a d\u1ef1 \u00e1n.<\/p>\n

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—-English version—-<\/p>\n

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Groupwork and Teamwork<\/p>\n

Teamwork is something many people talk about but very difficult to achieve in software project. The reason that people do not work well in team because of differences in opinions and goals. I have seen many team members fighting against each other as they protect their own opinions or believe that they are right and everybody else is wrong.<\/p>\n

People will work together as a GROUP if there are well defined roles, responsibilities and authority. For example in software project you have roles like project manager, technical leaders, software designer, programmers, testers, quality assurance specialist etc. As long as people follow the rules, understand their roles and responsibilities than the group will work. It means people are doing what is expected of each of the roles, but nothing beyond. This approach work well in the factory, in assembly line, in manual works when the process is well defined and highly visible. In software sometime it does not work well. The reason is roles and responsibilities create an \u201cartificial boundary\u201d between group members. For example, programmers write code and \u201cthrow over\u201d to testers to test them. Their view is \u201cwe complete our jobs as required and let others do their jobs\u201d. This GROUPWORK approach allows people to maintain their OWN view, their OWN place without much interacting. It helps avoid conflicts among members and allow them to stay WITHIN their own limiting skills without the need to do anything beyond their roles.<\/p>\n

People will work together as a TEAM when they depend on each other\u2019s skills and knowledge to create something that is exceptional and beyond their individual abilities. This involves a lot of learning, understanding, negotiating, challenging and trusting on each other\u2019s strengths. In this kind of TEAMWORK, everybody can gain significant benefits. For example: Programmers trust Quality assurance to review their works to determine problems so they can fix them earlier resulting in high quality products. Without proper training, without proper communication, without proper managing, teamwork will NOT happen. Teamwork is difficult because team members must explain to others what they do and why. At the same time, they must be willing listen to suggestions and be willing to change the way they do things. That means every team member must have significant interest in others and how they do their work with an open mind, open attitude, so they can improve.<\/p>\n

At the beginning of project, team members do not know each other. They come from various backgrounds, with different skills and experiences and they also have certain biases. They need time to understand each other, build relationship and eventually trust each others. That is why teamwork training at the beginning of the project is so important. I know many managers often skip this training to save money. It is a big mistake because they will have to deal with personal conflicts, issues and fighting among members in the project later. Teamwork is especially difficult for people who have been working in GROUPWORK for a long time, because there is a tendency to go back to the old way of doing things. For example, a technical leader has tendency to tell others what to do rather than listen to them. A programmer does not care how tester check his work but will get upset when tester find more defects.<\/p>\n

As more people want to use the Agile approach. My caution is this approach requires people from different experiences to work together as a TEAM. By creating \u201cself-organized\u201d team, everybody must work together because personal barriers such as roles, responsibilities go away. Without teamwork training, this approach will FAIL. Since it takes time for the team to work together, senior manager must focus on having trainings for every Agile project. Technical training for Agile method is NOT enough. TEAMWORK training must be the first priority if you want to succeed.<\/p>\n

Agile practices such as incremental release planning, sprint planning, and daily meetings provide the time for teams to work together and build relationships with each other. Daily meetings help team members to identify potential opportunities that they can interact with each others. Sprint and release planning provide more structured opportunities for teamwork. Through \u201cretrospectives activity\u201d, team members can review on their works and provide feedback to each other so together the team can continue to improve. The team evaluate results from the sprint product to determine if more teamwork could produce better results. Every sprint will gives the team a sense of accomplishment and motivating the team on the value of teamwork. It is always a wonderful thing when developers, product owners, scrum masters, testers build off each other to create something of high quality, on time and within costs. That is why TEAMWORK training is probably the most important in software as it determines project success or failure.<\/p>\n

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