{"id":2184,"date":"2013-07-05T11:29:53","date_gmt":"2013-07-05T04:29:53","guid":{"rendered":"http:\/\/science-technology.vn\/?p=2184"},"modified":"2013-07-05T11:29:53","modified_gmt":"2013-07-05T04:29:53","slug":"tuong-tac-voi-cac-thanh-vien-to","status":"publish","type":"post","link":"https:\/\/science-technology.vn\/?p=2184","title":{"rendered":"T\u01b0\u01a1ng t\u00e1c v\u1edbi c\u00e1c th\u00e0nh vi\u00ean t\u1ed5"},"content":{"rendered":"

Ng\u01b0\u1eddi ph\u00e1t tri\u1ec3n ph\u1ea7n m\u1ec1m bao gi\u1edd c\u0169ng t\u01b0\u01a1ng t\u00e1c v\u1edbi nh\u1eefng ng\u01b0\u1eddi kh\u00e1c nh\u01b0 th\u00e0nh vi\u00ean t\u1ed5, ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o t\u1ed5, ng\u01b0\u1eddi qu\u1ea3n l\u00ed d\u1ef1 \u00e1n, ng\u01b0\u1eddi d\u00f9ng v\u00e0 kh\u00e1ch h\u00e0ng. Trong c\u00f4ng nghi\u1ec7p ph\u1ea7n m\u1ec1m, k\u0129 n\u0103ng trao \u0111\u1ed5i l\u00e0 r\u1ea5t quan tr\u1ecdng. Ng\u01b0\u1eddi ph\u00e1t tri\u1ec3n ph\u1ea3i c\u00f3 n\u0103ng l\u1ef1c t\u01b0\u01a1ng t\u00e1c v\u1edbi m\u1ecdi ng\u01b0\u1eddi theo c\u00e1ch k\u00ednh tr\u1ecdng quy\u1ec1n v\u00e0 \u00fd ki\u1ebfn c\u1ee7a ng\u01b0\u1eddi kh\u00e1c trong khi v\u1eabn b\u1ea3o v\u1ec7 quy\u1ec1n ri\u00eang c\u1ee7a b\u1ea1n. Tu\u1ea7n tr\u01b0\u1edbc, m\u1ed9t c\u1ef1u sinh vi\u00ean ph\u00e0n n\u00e0n v\u1edbi t\u00f4i r\u1eb1ng cho d\u00f9 c\u00f4 \u1ea5y l\u00e0m vi\u1ec7c r\u1ea5t ch\u0103m ch\u1ec9 nh\u01b0ng ai \u0111\u00f3 kh\u00e1c v\u1eabn th\u01b0\u1eddng c\u01b0\u1edbp c\u00f4ng c\u1ee7a c\u00f4 \u1ea5y. Sau khi h\u1ecfi c\u00f4 \u1ea5y v\u00e0i c\u00e2u h\u1ecfi chi ti\u1ebft v\u1ec1 t\u00ecnh hu\u1ed1ng, t\u00f4i b\u1ea3o c\u00f4 \u1ea5y r\u1eb1ng cho d\u00f9 c\u00f4 \u1ea5y r\u1ea5t gi\u1ecfi trong thi\u1ebft k\u1ebf, vi\u1ebft m\u00e3, v\u00e0 ki\u1ec3m th\u1eed nh\u01b0ng kh\u00f4ng th\u1ec3 \u0111\u1ec3 t\u00ecnh tr\u1ea1ng trao \u0111\u1ed5i k\u00e9m c\u1ee7a c\u00f4 \u1ea5y v\u1edbi t\u1ed5 c\u00f4 \u1ea5y v\u00e0 ng\u01b0\u1eddi qu\u1ea3n l\u00ed c\u1ee7a c\u00f4 \u1ea5y \u0111\u01b0\u1ee3c. B\u1edfi v\u00ec c\u00f4 \u1ea5y hi\u1ebfm khi n\u00f3i ra c\u00e1i g\u00ec n\u00ean ai \u0111\u00f3 kh\u00e1c trong t\u1ed5 c\u00f4 \u1ea5y l\u1ee3i d\u1ee5ng \u0111i\u1ec1u \u0111\u00f3 v\u00e0 c\u01b0\u1edbp c\u00f4ng c\u00f4 \u1ea5y. C\u00f4 \u1ea5y th\u1eeba nh\u1eadn r\u1eb1ng c\u00f4 \u1ea5y th\u01b0\u1eddng ng\u1ed3i y\u00ean t\u0129nh v\u00e0 \u01b0a th\u00edch l\u00e0m vi\u1ec7c m\u1ed9t m\u00ecnh b\u1edfi v\u00ec c\u00f4 \u1ea5y nh\u00fat nh\u00e1t. L\u00e0 m\u1ed9t ng\u01b0\u1eddi ch\u00e2u \u00c1, c\u00f4 \u1ea5y \u0111\u01b0\u1ee3c d\u1ea1y ph\u1ea3i l\u1ec5 ph\u00e9p v\u00e0 k\u00ednh tr\u1ecdng cho n\u00ean trong cu\u1ed9c h\u1ecdp t\u1ed5, c\u00f4 \u1ea5y hi\u1ebfm khi n\u00f3i v\u1edbi b\u1ea5t k\u00ec ai v\u00ec c\u00f4 \u1ea5y kh\u00f4ng bi\u1ebft n\u00f3i g\u00ec.<\/span><\/p>\n

T\u00f4i b\u1ea3o c\u00f4 \u1ea5y: \u201cKhi b\u1ea1n b\u1eaft \u0111\u1ea7u l\u00e0m vi\u1ec7c trong c\u00f4ng nghi\u1ec7p ph\u1ea7n m\u1ec1m, k\u0129 n\u0103ng k\u0129 thu\u1eadt chi\u1ebfm 70% v\u00e0 k\u0129 n\u0103ng m\u1ec1m chi\u1ebfm 30% c\u1ee7a t\u1ed5ng k\u0129 n\u0103ng c\u1ee7a b\u1ea1n. Sau v\u00e0i n\u0103m, k\u0129 n\u0103ng m\u1ec1m chi\u1ebfm 50% c\u00e1c k\u0129 n\u0103ng c\u1ee7a b\u1ea1n r\u1ed3i khi b\u1ea1n \u0111\u1ea1t t\u1edbi v\u1ecb tr\u00ed cao h\u01a1n nh\u01b0 ng\u01b0\u1eddi qu\u1ea3n l\u00ed d\u1ef1 \u00e1n hay gi\u00e1m \u0111\u1ed1c th\u00ec k\u0129 n\u0103ng m\u1ec1m l\u00e0 70%. B\u1ea1n c\u1ea7n hi\u1ec3u r\u1eb1ng c\u00e1c th\u00e0nh vi\u00ean t\u1ed5 s\u1ebd \u0111\u00e1nh gi\u00e1 b\u1ea1n theo c\u00e1ch b\u1ea1n t\u01b0\u01a1ng t\u00e1c v\u1edbi h\u1ecd. B\u1ea1n ph\u1ea3i \u0111\u1ed5i c\u00e1ch ngh\u0129 v\u00e0 th\u00e1i \u0111\u1ed9 c\u1ee7a b\u1ea1n v\u00ec b\u1ea1n c\u00f3 quy\u1ec1n \u0111\u01b0\u1ee3c nghe v\u00e0 \u00fd ki\u1ebfn c\u1ee7a b\u1ea1n \u0111\u01b0\u1ee3c xem x\u00e9t. N\u1ebfu b\u1ea1n s\u1ee3 n\u00f3i ra, t\u1ef1 h\u1ecfi m\u00ecnh \u201c\u0110i\u1ec1u t\u1ed3i t\u1ec7 nh\u1ea5t c\u00f3 th\u1ec3 x\u1ea3y ra l\u00e0 g\u00ec n\u1ebfu m\u00ecnh n\u00f3i ra \u00fd ki\u1ebfn c\u1ee7a m\u00ecnh?\u201d Trong th\u1ebf gi\u1edbi c\u1ea1nh tranh n\u00e0y, c\u00f3 nh\u1eefng ng\u01b0\u1eddi s\u1ebd l\u1ee3i d\u1ee5ng ng\u01b0\u1eddi kh\u00e1c v\u00e0 b\u1ea1n kh\u00f4ng mu\u1ed1n l\u00e0 n\u1ea1n nh\u00e2n c\u1ee7a h\u1ecd. B\u1ea1n kh\u00f4ng ph\u1ea3i tranh \u0111\u1ea5u v\u1edbi h\u1ecd nh\u01b0ng b\u1ea1n ph\u1ea3i s\u1eb5n l\u00f2ng di\u1ec5n \u0111\u1ea1t \u00fd ki\u1ebfn v\u00e0 c\u1ea3m gi\u00e1c c\u1ee7a b\u1ea1n b\u1eb1ng vi\u1ec7c n\u00f3i c\u00e1i g\u00ec \u0111\u00f3 cho ng\u01b0\u1eddi qu\u1ea3n l\u00ed c\u1ee7a b\u1ea1n ki\u1ec3u nh\u01b0 \u201cT\u00f4i \u0111\u00e3 l\u00e0m lo\u1ea1i vi\u1ec7c n\u00e0y, t\u00f4i \u0111\u00e3 ho\u00e0n th\u00e0nh \u0111i\u1ec1u \u0111\u00f3 trong l\u1ecbch bi\u1ec3u v\u00e0 t\u00f4i mu\u1ed1n \u00f4ng bi\u1ebft\u201d hay \u201cV\u00ec t\u00f4i \u0111\u00e3 l\u00e0m vi\u1ec7c n\u00e0y v\u00e0 t\u00f4i mu\u1ed1n th\u1ea3o lu\u1eadn th\u00eam v\u1edbi \u00f4ng v\u1ec1 ph\u00e2n c\u00f4ng vi\u1ec7c ti\u1ebfp.\u201d Trong l\u00e0m vi\u1ec7c t\u1ed5, b\u1ea1n c\u00f3 th\u1ec3 y\u00eau c\u1ea7u s\u1ef1 gi\u00fap \u0111\u1ee1 n\u1ebfu b\u1ea1n c\u1ea7n hay s\u1eb5n l\u00f2ng gi\u00fap ai \u0111\u00f3 nh\u01b0ng c\u00f3 th\u1ec3 c\u00f3 l\u00fac b\u1ea1n c\u0169ng ph\u1ea3i n\u00f3i “Kh\u00f4ng” v\u1edbi ai \u0111\u00f3 nh\u01b0ng b\u1ea1n c\u00f3 th\u1ec3 n\u00f3i theo c\u00e1ch th\u1ee9c t\u1ebf nh\u1ecb ki\u1ec3u nh\u01b0 \u201cT\u00f4i mu\u1ed1n gi\u00fap anh, nh\u01b0ng t\u00f4i \u0111\u00e3 c\u00f3 vi\u1ec7c m\u00e0 t\u00f4i ph\u1ea3i l\u00e0m cho xong.\u201d<\/p>\n

C\u00f4 \u1ea5y d\u01b0\u1eddng nh\u01b0 c\u1ea3m th\u1ea5y tho\u1ea3i m\u00e1i v\u1edbi l\u1eddi khuy\u00ean c\u1ee7a t\u00f4i, cho n\u00ean t\u00f4i ti\u1ebfp t\u1ee5c: \u201cKhi ng\u01b0\u1eddi kh\u00e1c nh\u1eadn ra r\u1eb1ng b\u1ea1n c\u00f3 c\u00e1i g\u00ec \u0111\u00f3 mu\u1ed1n n\u00f3i, h\u1ecd s\u1ebd nghe. Khi b\u1ea1n c\u00f3 \u00fd t\u01b0\u1edfng v\u00e0 g\u1ee3i \u00fd quan tr\u1ecdng m\u00e0 m\u1ecdi ng\u01b0\u1eddi s\u1ebd \u0111\u01b0\u1ee3c l\u1ee3i b\u1edfi vi\u1ec7c nghe \u0111i\u1ec1u b\u1ea1n ph\u1ea3i n\u00f3i cho h\u1ecd th\u00ec h\u1ecd s\u1ebd \u0111\u1ed1i x\u1eed v\u1edbi b\u1ea1n v\u1edbi nhi\u1ec1u k\u00ednh tr\u1ecdng h\u01a1n. B\u1ea1n ph\u1ea3i \u0111i t\u1eebng b\u01b0\u1edbc d\u1ea7n d\u1ea7n \u0111\u1ec3 c\u1ea3i ti\u1ebfn k\u0129 n\u0103ng trao \u0111\u1ed5i c\u1ee7a b\u1ea1n, \u0111\u1eb7c bi\u1ec7t trong khu v\u1ef1c b\u1ea1n g\u1eb7p kh\u00f3 kh\u0103n.\u00a0\u0110i\u1ec1u quan tr\u1ecdng l\u00e0 l\u1eafng nghe c\u1ea9n th\u1eadn khi ng\u01b0\u1eddi kh\u00e1c n\u00f3i n\u1eefa. \u0110\u1eebng ng\u1eaft l\u1eddi h\u1ecd ngay c\u1ea3 khi b\u1ea1n mu\u1ed1n n\u00f3i c\u00e1i g\u00ec \u0111\u00f3 m\u00e0 \u0111\u1ee3i cho t\u1edbi khi h\u1ecd k\u1ebft th\u00fac \u00fd ngh\u0129 c\u1ee7a h\u1ecd. N\u1ebfu b\u1ea1n kh\u00f4ng \u0111\u1ed3ng \u00fd v\u1edbi \u00fd ki\u1ebfn c\u1ee7a h\u1ecd, \u0111\u1eebng tranh c\u00e3i m\u00e0 ghi l\u1ea1i v\u00e0 ch\u1edd \u0111\u1ee3i \u0111\u1ebfn l\u01b0\u1ee3t b\u1ea1n n\u00f3i. Khi b\u1ea1n c\u00f3 c\u01a1 h\u1ed9i n\u00f3i, \u0111\u1eebng n\u00f3i qu\u00e1 nhanh m\u00e0 n\u00f3i m\u1ed9t c\u00e1ch l\u1ec5 ph\u00e9p v\u00e0 r\u00f5 r\u00e0ng. D\u00f9ng l\u1eddi \u0111\u01a1n gi\u1ea3n v\u00e0 d\u1ec5 hi\u1ec3u v\u00e0 tr\u00e1nh c\u00e1c t\u1eeb k\u0129 thu\u1eadt m\u00e0 m\u1ecdi ng\u01b0\u1eddi c\u00f3 th\u1ec3 kh\u00f4ng bi\u1ebft. Trong khi n\u00f3i, \u0111\u1eebng c\u00f3 v\u1ebb qu\u00e1 h\u00f9ng h\u1ed5 m\u00e0 di\u1ec5n \u0111\u1ea1t t\u00ecnh c\u1ea3m c\u1ee7a b\u1ea1n m\u1ed9t c\u00e1ch b\u00ecnh th\u1ea3n v\u00e0 r\u00f5 r\u00e0ng. Tr\u00e1nh \u0111\u1ecdc b\u1ea3n ghi ch\u00e9p c\u1ee7a b\u1ea1n m\u00e0 nh\u00ecn v\u00e0o m\u1ecdi ng\u01b0\u1eddi trong ph\u00f2ng. \u0110i\u1ec1u n\u00e0y s\u1ebd gi\u00fap cho ng\u01b0\u1eddi kh\u00e1c c\u1ea3m th\u1ea5y tho\u1ea3i m\u00e1i v\u1edbi b\u1ea1n. T\u1ef1 tin v\u1ec1 \u0111i\u1ec1u b\u1ea1n n\u00f3i v\u00e0 l\u00e0m cho t\u1ed5 c\u1ee7a b\u1ea1n v\u00e0 ng\u01b0\u1eddi qu\u1ea3n l\u00ed c\u1ee7a b\u1ea1n bi\u1ebft r\u1eb1ng b\u1ea1n mu\u1ed1n \u0111\u01b0\u1ee3c \u0111\u1ed1i x\u1eed b\u00ecnh \u0111\u1eb3ng v\u00e0 kh\u00f4ng ng\u01b0\u1eddi n\u00e0o c\u00f3 th\u1ec3 l\u1ee3i d\u1ee5ng \u0111\u01b0\u1ee3c.<\/p>\n

 <\/p>\n

—-English version—-<\/p>\n

 <\/p>\n

Interaction with team members<\/p>\n

Software developers always interact with different people like team members, team leaders, project manager, users, and customers. In software industry, communication skill is very important. Developers must have the ability to interact with people in a manner\u00a0that respects the rights and opinions of others while also defending your own rights. Last week, a\u00a0former students complained to me that even she worked very hard but someone else often claimed credit for her works. After asked her several detailed questions about the situation, I told her that even she was very good in designing, coding, and testing but could not communicate well with her team and her managers. Because she rarely said anything then somebody in her team took advantage and claimed credits of her work. She admitted that she often sat quiet and preferred to work alone because she was shy. As an Asian, she was taught to be polite and respectful so in team meetings, she rarely spoke to anyone as she did not know what to say.<\/p>\n

I told her: \u201cWhen you start to work in the software industry, technical skills count as 70% and soft-skills 30% of your total skills. After few years, soft-skills count as 50% of your skills then when you get to higher position such as project manager or director then soft-skills count as 70%. You need to understand that team members will judge you by the way you interact with them. You must change your mind and attitude because you have a right to be heard and your opinions be considered. If you are fearful of speaking up, ask yourself \u201cWhat is the worst thing that can possibly happen if I speak my opinions?\u201d In this competitive world, there are people who would take advantage of others and you do not want to be their victim. You do not have to fight with them but you must be willing to express your opinions and feelings by saying something to your manager such as \u201cI did this kind of work, I completed that within the schedule and I want you to know\u201d or \u201cSince I did the work and I would like to discuss more with you on the next assignment\u201d. In teamwork, you can ask for help if you need or willing to help somebody but there may be times you also have to say \u201cNo\u201d to somebody but you can say in a nice manner such as \u201cI would like to help you, but I already have something that I must work on\u201d.<\/p>\n

She seemed to feel comfortable with my advice, so I continued: \u201cWhen other members realize that you have something to say, they will listen. When you have important ideas and suggestions that everyone will be benefited by listen to what you have to say then they would treat you with more respect. You must take gradual steps to improve your communication skill, especially in the areas you have difficulty with.\u00a0It is important to listen carefully when others are speaking\u00a0too. Do not interrupt\u00a0them\u00a0even when you want to say something but wait until they finish their thought. If you do not agree with their opinions do not argue but make some notes and wait for your turn to speak. When you have a chance to speak, do not speak too fast but speak politely and clearly. Use simple and easy to understand words and avoid technical words that people may not know. While speaking, do not be too aggressive but express your feelings calmly and clearly. Avoid reading from your notes but look at everyone in the room. This will help others to feel comfortable with you. Be confident on what you are\u00a0saying and make\u00a0your team and your manager know\u00a0that you\u00a0want to be treated equally and not someone that they can take advantage of.<\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

Ng\u01b0\u1eddi ph\u00e1t tri\u1ec3n ph\u1ea7n m\u1ec1m bao gi\u1edd c\u0169ng t\u01b0\u01a1ng t\u00e1c v\u1edbi nh\u1eefng ng\u01b0\u1eddi kh\u00e1c nh\u01b0 th\u00e0nh vi\u00ean t\u1ed5, ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o t\u1ed5, ng\u01b0\u1eddi qu\u1ea3n l\u00ed … <\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18],"tags":[],"class_list":["post-2184","post","type-post","status-publish","format-standard","hentry","category-loi-khuyen-cho-sinh-vien"],"_links":{"self":[{"href":"https:\/\/science-technology.vn\/index.php?rest_route=\/wp\/v2\/posts\/2184","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/science-technology.vn\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/science-technology.vn\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/science-technology.vn\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/science-technology.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2184"}],"version-history":[{"count":1,"href":"https:\/\/science-technology.vn\/index.php?rest_route=\/wp\/v2\/posts\/2184\/revisions"}],"predecessor-version":[{"id":2185,"href":"https:\/\/science-technology.vn\/index.php?rest_route=\/wp\/v2\/posts\/2184\/revisions\/2185"}],"wp:attachment":[{"href":"https:\/\/science-technology.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2184"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/science-technology.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=2184"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/science-technology.vn\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=2184"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}