{"id":1854,"date":"2013-07-04T09:45:49","date_gmt":"2013-07-04T02:45:49","guid":{"rendered":"http:\/\/science-technology.vn\/?p=1854"},"modified":"2013-07-04T09:45:49","modified_gmt":"2013-07-04T02:45:49","slug":"canh-quan-ki-nang","status":"publish","type":"post","link":"https:\/\/science-technology.vn\/?p=1854","title":{"rendered":"C\u1ea3nh quan k\u0129 n\u0103ng"},"content":{"rendered":"

T\u00f4i nh\u1eadn \u0111\u01b0\u1ee3c m\u1ed9t kh\u1ea3o c\u1ee9u m\u1edbi t\u1eeb m\u1ed9t c\u00f4ng ti qu\u1ea3n l\u00ed to\u00e0n c\u1ea7u v\u1ec1 v\u1ea5n \u0111\u1ec1 l\u1ed7 h\u1ed5ng k\u0129 n\u0103ng. Kh\u1ea3o c\u1ee9u n\u00e0y th\u1ea5y r\u1eb1ng qu\u00e3ng 60 ph\u1ea7n tr\u0103m c\u00f4ng nh\u00e2n c\u1ea3m th\u1ea5y s\u1ee9c \u00e9p ph\u1ea3i c\u1ea3i ti\u1ebfn k\u0129 n\u0103ng c\u1ee7a h\u1ecd \u0111\u1ec3 duy tr\u00ec \u1edf vi\u1ec7c l\u00e0m c\u1ee7a h\u1ecd hay t\u00ecm vi\u1ec7c l\u00e0m m\u1edbi trong c\u00f4ng ti kh\u00e1c. H\u01a1n hai ph\u1ea7n ba c\u00f4ng nh\u00e2n n\u00f3i r\u1eb1ng c\u1eadp nh\u1eadt k\u0129 n\u0103ng c\u1ee7a h\u1ecd l\u00e0 tr\u00e1ch nhi\u1ec7m c\u00e1 nh\u00e2n ri\u00eang c\u1ee7a h\u1ecd nh\u01b0ng ph\u1ea7n l\u1edbn kh\u00f4ng bi\u1ebft k\u0129 n\u0103ng n\u00e0o \u0111\u01b0\u1ee3c c\u1ea7n. Trong s\u1ed1 c\u00e1c c\u00f4ng nh\u00e2n th\u1ea5t nghi\u1ec7p, nhi\u1ec1u ng\u01b0\u1eddi b\u1ecb l\u1eabn l\u1ed9n v\u00ec h\u1ecd kh\u00f4ng bi\u1ebft k\u0129 n\u0103ng n\u00e0o s\u1ebd gi\u00fap h\u1ecd t\u00ecm ra vi\u1ec7c l\u00e0m hay k\u0129 n\u0103ng n\u00e0o \u0111\u01b0\u1ee3c c\u1ea7n trong v\u00e0i n\u0103m t\u1edbi.<\/span><\/p>\n

Kh\u1ea3o c\u1ee9u n\u00e0y th\u1ea5y r\u1eb1ng h\u1ea7u h\u1ebft c\u00e1c c\u00f4ng nh\u00e2n \u0111\u1ec1u thi\u1ebfu c\u1ea3nh quan v\u1ec1 k\u0129 n\u0103ng h\u1ecd c\u00f3. Qu\u00e1 n\u1eeda tin r\u1eb1ng c\u00f4ng ti gi\u1eef b\u1ea3n ghi v\u1ec1 k\u0129 n\u0103ng c\u1ee7a h\u1ecd v\u00ec h\u1ecd \u0111\u00e3 l\u00e0m vi\u1ec7c trong nhi\u1ec1u n\u0103m. Ph\u1ea7n l\u1edbn kh\u00f4ng nh\u1edb h\u1ecd c\u00f3 g\u00ec. \u0110a s\u1ed1 n\u00f3i r\u1eb1ng c\u00f4ng ti c\u1ee7a h\u1ecd d\u1ef1a tr\u00ean kinh nghi\u1ec7m c\u1ee7a h\u1ecd v\u00e0 kh\u00f4ng xem x\u00e9t t\u1edbi c\u00e1c k\u0129 n\u0103ng \u0111\u1eb7c bi\u1ec7t. Ch\u1eebng n\u00e0o h\u1ecd c\u00f2n l\u00e0m vi\u1ec7c l\u00e0m t\u1ed1t, h\u1ecd c\u00f3 th\u1ec3 duy tr\u00ec vi\u1ec7c l\u00e0m c\u1ee7a h\u1ecd. Tuy nhi\u00ean, c\u00f3 nh\u1eefng thay \u0111\u1ed5i trong th\u1ecb tr\u01b0\u1eddng vi\u1ec7c l\u00e0m ng\u00e0y nay, \u0111\u1eb7c bi\u1ec7t \u1edf c\u00e1c c\u00f4ng ti to\u00e0n c\u1ea7u l\u1edbn. Kh\u1ea3o c\u1ee9u n\u00e0y th\u1ea5y r\u1eb1ng nhi\u1ec1u c\u00f4ng ti s\u1ebd ti\u1ebfn h\u00e0nh ki\u1ec3m k\u00ea v\u1ec1 m\u1ecdi k\u0129 n\u0103ng m\u00e0 h\u1ecd ph\u1ea3i chu\u1ea9n b\u1ecb cho c\u1ea1nh tranh nhi\u1ec1u h\u01a1n trong t\u01b0\u01a1ng lai g\u1ea7n. M\u1ed9t nh\u00e0 ph\u00e2n t\u00edch ngh\u1ec1 nghi\u1ec7p d\u1ef1 \u0111o\u00e1n: \u201cM\u1ed9t khi vi\u1ec7c ki\u1ec3m k\u00ea k\u0129 n\u0103ng \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n, c\u00f4ng ti s\u1ebd c\u00f3 d\u1eef li\u1ec7u ch\u00ednh x\u00e1c v\u1ec1 bao nhi\u00eau c\u00f4ng nh\u00e2n c\u00f3 k\u0129 n\u0103ng m\u00e0 h\u1ecd c\u1ea7n v\u00e0 bao nhi\u00eau c\u00f3 k\u0129 n\u0103ng l\u1ea1c h\u1eadu. Nhi\u1ec1u thay \u0111\u1ed5i s\u1ebd x\u1ea3y ra. V\u00ec c\u1ea1nh tranh to\u00e0n c\u1ea7u \u0111ang x\u1ea3y ra v\u1edbi c\u00e1c c\u00f4ng ti b\u00e0nh tr\u01b0\u1edbng ho\u1ea1t \u0111\u1ed9ng c\u1ee7a h\u1ecd tr\u00ean kh\u1eafp th\u1ebf gi\u1edbi, h\u1ecd s\u1ebd c\u1ea7n c\u00e1c ki\u1ec3u c\u00f4ng nh\u00e2n kh\u00e1c nhau. \u0110i\u1ec1u \u0111\u00f3 s\u1ebd l\u00e0m cho nhi\u1ec1u ng\u01b0\u1eddi b\u1ea5t h\u1ea1nh. S\u1ebd kh\u00f4ng c\u00f3 “vi\u1ec7c l\u00e0m an to\u00e0n” th\u00eam n\u1eefa v\u00e0 nh\u1eefng ng\u01b0\u1eddi kh\u00f4ng bi\u1ebft c\u00e1ch \u0111i\u1ec1u ch\u1ec9nh k\u0129 n\u0103ng c\u1ee7a h\u1ecd v\u00e0 gi\u1eef cho h\u1ecd \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt s\u1ebd b\u1ecb lo\u1ea1i b\u1ecf.\u201d<\/p>\n

Kh\u1ea3o c\u1ee9u n\u00e0y th\u1ea5y r\u1eb1ng h\u1ea7u h\u1ebft c\u00e1c c\u00f4ng nh\u00e2n kh\u00f4ng bi\u1ebft h\u1ecd c\u1ea7n k\u0129 n\u0103ng n\u00e0o \u0111\u1ec3 c\u1ea3i ti\u1ebfn ngh\u1ec1 nghi\u1ec7p c\u1ee7a h\u1ecd. G\u1ea7n hai ph\u1ea7n ba s\u1ed1 c\u00f4ng nh\u00e2n ph\u1ea3i chuy\u1ec3n ngh\u1ec1 do thay \u0111\u1ed5i th\u1ecb tr\u01b0\u1eddng vi\u1ec7c l\u00e0m nh\u01b0ng ch\u1ec9 v\u00e0i ng\u01b0\u1eddi c\u00f3 \u00fd t\u01b0\u1edfng v\u1ec1 k\u0129 n\u0103ng h\u1ecd s\u1ebd c\u1ea7n. S\u1ed1 c\u00f4ng nh\u00e2n c\u00f2n l\u1ea1i s\u1ebd ph\u1ea3i ph\u1ea3n \u1ee9ng v\u1edbi b\u1ea5t k\u00ec c\u00e1i g\u00ec t\u1edbi v\u00e0 \u0111i\u1ec1u \u0111\u00f3 l\u00e0 r\u1ea5t kh\u00f4ng tho\u1ea3i m\u00e1i do t\u00ednh b\u1ea5t \u0111\u1ecbnh. S\u1ef1 ki\u1ec7n l\u00e0 cu\u1ed9c kh\u1ee7ng ho\u1ea3ng t\u00e0i ch\u00ednh \u1edf M\u0129 trong nh\u1eefng n\u0103m qua v\u00e0 v\u1ea5n \u0111\u1ec1 hi\u1ec7n th\u1eddi \u1edf th\u1ecb tr\u01b0\u1eddng ch\u00e2u \u00c2u s\u1ebd l\u00e0m cho m\u1ecdi c\u00f4ng ti c\u0169ng nh\u01b0 ch\u00ednh ph\u1ee7 ph\u1ea3i nh\u00ecn v\u00e0o t\u00ednh hi\u1ec7u qu\u1ea3 c\u1ee7a h\u1ecd. Khi ti\u1ec1n tr\u1edf n\u00ean khan hi\u1ebfm, ng\u00e2n qu\u0129 b\u1ecb gi\u1edbi h\u1ea1n cho n\u00ean gi\u1ea3m trong chi ph\u00ed s\u1ebd l\u00e0 \u01b0u ti\u00ean ch\u00ednh. Kh\u1ea3o c\u1ee9u n\u00e0y d\u1ef1 b\u00e1o r\u1eb1ng c\u1ea3 c\u00e1c c\u00f4ng ti t\u01b0 nh\u00e2n v\u00e0 ch\u00ednh ph\u1ee7 s\u1ebd quay sang c\u00f4ng ngh\u1ec7 th\u00f4ng tin (CNTT) nh\u01b0 c\u00e1ch l\u00e0m t\u0103ng t\u00ednh hi\u1ec7u qu\u1ea3 v\u00e0 gi\u1ea3m chi ph\u00ed. \u0110i\u1ec1u \u0111\u00f3 s\u1ebd l\u1ea9y c\u00f2 vi\u1ec7c s\u1ed1 l\u1edbn c\u00f4ng nh\u00e2n b\u1ecb sa th\u1ea3i tr\u00ean kh\u1eafp th\u1ebf gi\u1edbi b\u1ecb thay th\u1ebf b\u1edfi c\u00e1c h\u1ec7 th\u00f4ng tin l\u1edbn m\u00e0 c\u00f3 th\u1ec3 t\u1ef1 \u0111\u1ed9ng ho\u00e1 qui tr\u00ecnh nghi\u1ec7p v\u1ee5. Nh\u1eefng ng\u01b0\u1eddi l\u00e0m vi\u1ec7c trong c\u00e1c v\u0103n ph\u00f2ng ch\u00ednh ph\u1ee7, lu\u00e2n chuy\u1ec3n gi\u1ea5y t\u1edd, hay tham gia v\u00e0o t\u01b0\u01a1ng t\u00e1c v\u1edbi c\u00f4ng d\u00e2n s\u1ebd b\u1ecb thay th\u1ebf b\u1edfi c\u00e1c h\u1ec7 th\u1ed1ng ch\u00ednh ph\u1ee7 \u0111i\u1ec7n t\u1eed. Nh\u1eefng ng\u01b0\u1eddi l\u00e0m vi\u1ec7c nh\u01b0 th\u01b0 k\u00ed, b\u00e1n h\u00e0ng, giao ti\u1ebfp kh\u00e1ch h\u00e0ng s\u1ebd b\u1ecb thay th\u1ebf b\u1edfi c\u00e1c h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00ed quan h\u1ec7 kh\u00e1ch h\u00e0ng (CRM) v\u00e0 th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed. Kh\u1ea3o c\u1ee9u n\u00e0y d\u1ef1 \u0111o\u00e1n r\u1eb1ng ph\u1ea7n l\u1edbn vi\u1ec7c l\u00e0m trong m\u01b0\u1eddi n\u0103m t\u1edbi s\u1ebd bao g\u1ed3m thay th\u1ebf v\u00e0 t\u1ef1 \u0111\u1ed9ng ho\u00e1 qui tr\u00ecnh thi\u00ean v\u1ec1 c\u00e1c c\u00f4ng nh\u00e2n c\u00f3 k\u0129 n\u0103ng c\u00f4ng ngh\u1ec7 th\u00f4ng tin. Kh\u1ea3o c\u1ee9u n\u00e0y c\u0169ng ch\u1ec9 ra r\u1eb1ng s\u1ebd c\u00f3 thi\u1ebfu h\u1ee5t l\u1edbn v\u1ec1 c\u00f4ng nh\u00e2n c\u00f3 k\u0129 n\u0103ng CNTT do nh\u1eefng thay \u0111\u1ed5i n\u00e0y.<\/p>\n

Kh\u1ea3o c\u1ee9u n\u00e0y c\u1ea3nh b\u00e1o r\u1eb1ng c\u00f4ng nh\u00e2n s\u1ebd ph\u00e0n n\u00e0n v\u1ec1 c\u00e1c c\u00f4ng ti kh\u00f4ng l\u00e0m \u0111\u1ee7 \u0111\u1ec3 c\u1ea3i ti\u1ebfn k\u0129 n\u0103ng c\u1ee7a h\u1ecd hay kh\u00f4ng \u0111\u00e0o t\u1ea1o h\u1ecd m\u1ed9t c\u00e1ch c\u00f4ng b\u1eb1ng. S\u1ebd c\u00f3 bi\u1ec3u t\u00ecnh nh\u01b0 \u0111i\u1ec1u \u0111ang x\u1ea3y ra \u1edf Hi L\u1ea1p, T\u00e2y Ban Nha v\u00e0 Italy g\u1ea7n \u0111\u00e2y. Tuy nhi\u00ean, c\u00e1c c\u00f4ng ti t\u01b0 nh\u00e2n \u0111ang v\u1eadn h\u00e0nh theo l\u1ee3i nhu\u1eadn, kh\u00f4ng ch\u0103m nom t\u1edbi con ng\u01b0\u1eddi. Khi h\u1ecd c\u00f3 th\u1ec3 t\u0103ng t\u00ednh hi\u1ec7u qu\u1ea3 v\u00e0 gi\u1ea3m\u00a0 chi ph\u00ed, m\u1ecdi s\u1ef1 s\u1ebd x\u1ea3y ra. T\u1ea5t nhi\u00ean, s\u1ebd l\u00e0 t\u1ed1t n\u1ebfu m\u1ecdi c\u00f4ng ti \u0111\u1ec3 th\u1eddi gian \u0111\u1ec3 h\u1ed7 tr\u1ee3 cho c\u00f4ng nh\u00e2n c\u1ee7a h\u1ecd l\u00e0m t\u0103ng tr\u01b0\u1edfng ngh\u1ec1 nghi\u1ec7p c\u1ee7a h\u1ecd nh\u01b0ng \u0111i\u1ec1u \u0111\u00f3 l\u00e0 kh\u00f4ng c\u00f3 trong th\u1ebf gi\u1edbi ch\u00fang ta \u0111ang s\u1ed1ng ng\u00e0y nay. Ph\u1ea7n l\u1edbn c\u00e1c c\u00f4ng ti kh\u00f4ng c\u00f3 th\u1eddi gian, ti\u1ec1n b\u1ea1c hay c\u1ea3m t\u00ednh t\u1ed1t \u0111\u1ec3 l\u00e0m nh\u01b0 v\u1eady. Ch\u00ednh tr\u00e1ch nhi\u1ec7m c\u1ee7a c\u00f4ng nh\u00e2n l\u00e0 ch\u0103m nom cho h\u1ecd.<\/p>\n

N\u1ebfu b\u1ea1n mu\u1ed1n \u0111\u1ea3m b\u1ea3o k\u0129 n\u0103ng c\u1ee7a b\u1ea1n l\u00e0 \u0111\u01b0\u1ee3c c\u1ea7n t\u1edbi, \u0111i\u1ec1u quan tr\u1ecdng l\u00e0 ph\u1ea3i duy tr\u00ec hi\u1ec7n h\u00e0nh v\u1edbi nh\u1eefng thay \u0111\u1ed5i trong th\u1ebf gi\u1edbi kinh doanh. Ch\u00ednh tr\u00e1ch nhi\u1ec7m c\u1ee7a b\u1ea1n l\u00e0 hi\u1ec3u k\u0129 n\u0103ng n\u00e0o b\u1ea1n c\u1ea7n c\u00f3 \u0111\u1ec3 \u0111\u01b0\u1ee3c thu\u00ea, \u0111\u01b0\u1ee3c \u0111\u1ec1 b\u1ea1t hay chuy\u1ec3n sang vi\u1ec7c l\u00e0m t\u1ed1t h\u01a1n. L\u00e0 c\u00f4ng nh\u00e2n, b\u1ea1n kh\u00f4ng th\u1ec3 d\u1ef1a tr\u00ean c\u00f4ng ti c\u1ee7a b\u1ea1n \u0111\u1ec3 h\u1ed7 tr\u1ee3 cho b\u1ea1n, b\u1ea1n kh\u00f4ng th\u1ec3 d\u1ef1a tr\u00ean th\u1ecb tr\u01b0\u1eddng vi\u1ec7c l\u00e0m \u0111\u1ecba ph\u01b0\u01a1ng b\u1edfi v\u00ec v\u1edbi to\u00e0n c\u1ea7u ho\u00e1, nhi\u1ec1u th\u1ee9 s\u1ebd x\u1ea3y ra v\u00e0 t\u00e1c \u0111\u1ed9ng l\u00ean m\u1ecdi n\u01b0\u1edbc, m\u1ecdi doanh nghi\u1ec7p. N\u1ebfu b\u1ea1n kh\u00f4ng chu\u1ea9n b\u1ecb v\u00e0 s\u1eb5n s\u00e0ng, b\u1ea1n c\u00f3 th\u1ec3 b\u1ecb cho\u00e1ng l\u1edbn. N\u1ebfu b\u1ea1n l\u00e0 sinh vi\u00ean, \u0111i\u1ec1u quan tr\u1ecdng c\u1ea7n \u0111\u1ea3m b\u1ea3o r\u1eb1ng \u0111i\u1ec1u b\u1ea1n h\u1ecdc s\u1ebd c\u00f3 nhu c\u1ea7u cao b\u1eb1ng vi\u1ec7c hi\u1ec3u m\u1ecdi thay \u0111\u1ed5i\u00a0 trong th\u1ebf gi\u1edbi kinh doanh. B\u1eb1ng vi\u1ec7c bi\u1ebft k\u0129 n\u0103ng n\u00e0o \u0111\u01b0\u1ee3c c\u1ea7n, b\u1ea1n c\u00f3 th\u1ec3 chu\u1ea9n b\u1ecb cho ngh\u1ec1 nghi\u1ec7p t\u1ed1t h\u01a1n v\u00e0o l\u00fac b\u1ea1n t\u1ed1t nghi\u1ec7p.<\/p>\n

 <\/p>\n

—-English version—-<\/p>\n

 <\/p>\n

The skills perspective<\/p>\n

I received a new study from a global management company on the issue of skill gaps. The study found that about 60 percent of workers feel pressure to improve their skills in order to stay on their jobs or find jobs in other company. More than two-thirds of workers say that updating their skills is their own responsibility but most do not know which skills are needed. Among the unemployed workers, more are confused because they do not know which skills will help them to find employment or which skills are needed in the next few years.<\/p>\n

The study found that most workers lack a perspective of the skills that they have. More than half believe that company keeps a record of their skills since they have worked there for many years. Most do not remember what they have. A majority say that their company relies on their experience and not considering specific skills. As long as they are doing a good job, they can maintain their jobs. However, there are changes in the job market today, especially in large global companies. The study found that many companies will conduct an inventory of all the skills that they have to prepare for more competitions in the near future. A career analyst predicts: \u201cOnce the skills inventory is done, company will have accurate data on how many workers have the skills that they need and how many have obsolete skills. Many changes will happen. As the global competition is happening with companies expanding their operation all over the world, they will need different types of workers. It will make a lot of people unhappy. There will not be \u201csafe jobs\u201d anymore and people who do not know how to adjust their skills and keep them updated will be eliminated.\u201d<\/p>\n

The study found that most workers do not know which skills they need to improve their careers. Almost two-thirds of the workers will have to switch careers due to the changing job market but only few have any idea of the skills they will need. The rest of workers will have to react to whatever comes and that is very uncomfortable due to the uncertainty. The fact is the financial crisis in the U.S in past years and the current issue in the European market will make every company as well as every government to look at their efficiency. As money become scarce, funding is limited so reduction in costs will be a major priority. The study predicts that both private companies and government will turn to information technology (IT) as the way to increase efficiency and reduce costs. It will trigger a massive lay-off of workers all over the world to be replaced by large information systems that can automate business processes. People who work in government offices, shifting papers, or involve in interaction with citizens will be replaced by e-government systems. People who work as secretary, sales, customer interfaces will be replaced by e-commerce and customers relationship management (CRM) systems. The study predicts that most of the jobs in the next ten years will involve the replacement and automation processes which favor workers with information technology skills. The study also indicates that there will be significant shortage of IT skilled workers due to these changes.<\/p>\n

The study warns that workers will complain about companies not doing enough to improve their skills or not treating them fairly. There will be demonstrations as what is happening in Greece, Spain and Italy recently. However, private companies are operating on making profits, not taking care of people. As long as they can increase efficiency and reduce costs, things will happen. Of course, it would be nice if every company take time to support their workers to grow their career but that is not the world we live in today. Most companies do not have the time, money, or good sense to do so. It is the workers\u2019 responsibility to take care of them.<\/p>\n

If you want to ensure your skills are in demand, it is important to stay current with changes in the business world. It is your responsibility to understand which skills that you need to get hired, promoted, or transition to a better jobs. As workers, you cannot rely on your company to support you, you cannot rely on local job market because with globalization, many things will happen and impact every country, every business. If you do not prepare and be ready, you might be in for a big shock. If you are students, it is important to ensure that what you study will be in high demand by understand all the changes in the business world. By knowing what skills are needed, you can prepare for a better career by the time you graduate.<\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

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