{"id":1708,"date":"2013-07-03T16:23:10","date_gmt":"2013-07-03T09:23:10","guid":{"rendered":"http:\/\/science-technology.vn\/?p=1708"},"modified":"2013-07-03T16:23:10","modified_gmt":"2013-07-03T09:23:10","slug":"giai-quyet-tinh-huong-kho-khan","status":"publish","type":"post","link":"https:\/\/science-technology.vn\/?p=1708","title":{"rendered":"Gi\u1ea3i quy\u1ebft t\u00ecnh hu\u1ed1ng kh\u00f3 kh\u0103n"},"content":{"rendered":"

Ng\u01b0\u1eddi qu\u1ea3n l\u00ed ki\u1ec3m th\u1eed \u0111\u00e3 vi\u1ebft cho t\u00f4i: \u201cT\u00f4i l\u00e0m vi\u1ec7c tr\u00ean d\u1ef1 \u00e1n c\u00f3 nhi\u1ec1u l\u1ed7i nh\u01b0ng ch\u1ec9 c\u00f3 m\u1ed9t tu\u1ea7n tr\u01b0\u1edbc h\u1ea1n ch\u00f3t chuy\u1ec3n giao. Ng\u01b0\u1eddi qu\u1ea3n l\u00ed d\u1ef1 \u00e1n b\u00e1o c\u00e1o cho ng\u01b0\u1eddi ch\u1ee7 v\u00e0 kh\u00e1ch h\u00e0ng r\u1eb1ng ph\u1ea7n m\u1ec1m l\u00e0 “t\u1ed1t” v\u00e0 s\u1eb5n s\u00e0ng chuy\u1ec3n giao. T\u00f4i bi\u1ebft r\u1eb1ng ph\u1ea7n m\u1ec1m kh\u00f4ng th\u1ec3 \u0111\u01b0\u1ee3c \u0111\u01b0a ra v\u00ec s\u1ebd ph\u1ea3i m\u1ea5t v\u00e0i tu\u1ea7n cho ng\u01b0\u1eddi ph\u00e1t tri\u1ec3n s\u1eeda l\u1ed7i. N\u1ebfu kh\u00e1ch h\u00e0ng t\u00ecm ra r\u1eb1ng ph\u1ea7n m\u1ec1m c\u00f3 l\u1ed7i, ng\u01b0\u1eddi ki\u1ec3m th\u1eed s\u1ebd b\u1ecb khi\u1ec3n tr\u00e1ch v\u00ec \u0111i\u1ec1u \u0111\u00f3. L\u00e0 ng\u01b0\u1eddi qu\u1ea3n l\u00ed ki\u1ec3m th\u1eed, ch\u00ednh vi\u1ec7c l\u00e0m c\u1ee7a t\u00f4i l\u00e0 cung c\u1ea5p th\u00f4ng tin ch\u00ednh x\u00e1c cho ng\u01b0\u1eddi ch\u1ee7 c\u00f4ng ti \u0111\u1ec3 \u00f4ng \u1ea5y ra quy\u1ebft \u0111\u1ecbnh \u0111\u00fang. T\u00f4i s\u1ee3 r\u1eb1ng \u0111i\u1ec1u \u0111\u00f3 s\u1ebd l\u00e0m cho ng\u01b0\u1eddi qu\u1ea3n l\u00ed d\u1ef1 \u00e1n v\u00e0 nhi\u1ec1u ng\u01b0\u1eddi kh\u00f4ng h\u00e0i l\u00f2ng. Xin th\u1ea7y gi\u00fap \u0111\u1ee1.”<\/span><\/p>\n

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\u0110\u00e1p: D\u01b0\u1eddng nh\u01b0 l\u00e0 b\u1ea1n mu\u1ed1n b\u00e1o c\u00e1o t\u00ecnh tr\u1ea1ng th\u1ef1c c\u1ee7a d\u1ef1 \u00e1n nh\u01b0ng s\u1ee3 r\u1eb1ng \u0111i\u1ec1u \u0111\u00f3 s\u1ebd l\u00e0m cho m\u1ed9t s\u1ed1 ng\u01b0\u1eddi kh\u00f4ng h\u00e0i l\u00f2ng. \u0110\u1ea7u ti\u00ean, n\u00f3 s\u1ebd l\u00e0m cho ng\u01b0\u1eddi qu\u1ea3n l\u00ed th\u1ea5y kh\u00f3 ch\u1ecbu. N\u00f3 c\u00f3 th\u1ec3 l\u00e0m cho anh ta m\u1ea5t m\u1eb7t v\u1edbi ng\u01b0\u1eddi ch\u1ee7 c\u00f4ng ti v\u00ec b\u00e1o c\u00e1o sai c\u1ee7a anh ta. N\u00f3 s\u1ebd l\u00e0m cho kh\u00e1ch h\u00e0ng gi\u1eadn v\u00ec d\u1ef1 \u00e1n s\u1ebd b\u1ecb ch\u1eadm v\u00e0i tu\u1ea7n. N\u00f3 s\u1ebd l\u00e0m cho ng\u01b0\u1eddi ch\u1ee7 c\u00f4ng ti kh\u00f4ng h\u00e0i l\u00f2ng v\u00ec c\u00e1i g\u00ec \u0111\u00f3 \u00f4ng \u1ea5y \u0111\u00e3 kh\u00f4ng mong \u0111\u1ee3i v\u00e0 b\u1ecb bu\u1ed9c ph\u1ea3i gi\u1ea3i quy\u1ebft. T\u1ea5t nhi\u00ean, b\u1ea1n kh\u00f4ng mu\u1ed1n l\u00e0m m\u1ea5t t\u00edn nhi\u1ec7m c\u1ee7a b\u1ea1n nh\u01b0 ng\u01b0\u1eddi qu\u1ea3n l\u00ed ki\u1ec3m th\u1eed trong c\u00f4ng ti.<\/p>\n

\u0110\u00e2y l\u00e0 t\u00ecnh hu\u1ed1ng kh\u00f3 kh\u0103n v\u00ec \u0111i\u1ec1u b\u1ea1n mu\u1ed1n n\u00f3i l\u00e0 \u0111i\u1ec1u nhi\u1ec1u ng\u01b0\u1eddi kh\u00f4ng mu\u1ed1n nghe cho n\u00ean n\u00f3 kh\u00f4ng c\u00f2n l\u00e0 v\u1ea5n \u0111\u1ec1 k\u0129 thu\u1eadt m\u00e0 l\u00e0 v\u1ea5n \u0111\u1ec1 t\u1ed5 ch\u1ee9c. B\u1ea1n kh\u00f4ng th\u1ec3 d\u1ef1 \u0111o\u00e1n \u0111\u01b0\u1ee3c \u0111i\u1ec1u ng\u01b0\u1eddi kh\u00e1c l\u00e0m nh\u01b0ng v\u1edbi chu\u1ea9n b\u1ecb c\u1ea9n th\u1eadn b\u1ea1n c\u00f3 th\u1ec3 chuy\u1ec3n giao m\u1ed9t th\u00f4ng \u0111i\u1ec7p kh\u00f3 \u0111\u1ec3 nh\u1eadn \u0111\u01b0\u1ee3c \u0111\u00e1p \u1ee9ng thu\u1eadn l\u1ee3i. V\u1ea5n \u0111\u1ec1 l\u00e0 b\u1ea1n n\u00ean n\u00f3i v\u1edbi ai tr\u01b0\u1edbc? T\u00f4i g\u1ee3i \u00fd r\u1eb1ng b\u1ea1n n\u00eau m\u1ed1i quan t\u00e2m c\u1ee7a b\u1ea1n v\u1edbi ng\u01b0\u1eddi qu\u1ea3n l\u00ed d\u1ef1 \u00e1n v\u00ec b\u1ea1n l\u00e0m vi\u1ec7c cho anh ta. C\u00f3 th\u1ec3 l\u00e0 anh ta s\u1ebd kh\u00f4ng bi\u1ebft r\u1eb1ng d\u1ef1 \u00e1n c\u00f3 nhi\u1ec1u l\u1ed7i th\u1ebf ch\u0103ng? N\u1ebfu anh ta b\u1ecf ngo\u00e0i tai m\u1ed1i quan t\u00e2m c\u1ee7a b\u1ea1n, b\u1ea1n n\u00ean ngh\u0129 t\u1edbi n\u01a1i b\u1ea1n c\u00f3 th\u1ec3 \u0111i t\u1edbi ti\u1ebfp. Ngh\u0129 v\u1ec1 \u0111i\u1ec1u g\u00ec s\u1ebd x\u1ea3y ra n\u1ebfu ng\u01b0\u1eddi ch\u1ee7 nh\u1eadn \u0111\u01b0\u1ee3c tin x\u1ea5u. B\u1ea1n c\u00f3 cho r\u1eb1ng ng\u01b0\u1eddi ch\u1ee7 c\u00f4ng ti l\u00e0 ng\u01b0\u1eddi ch\u00ednh tr\u1ef1c kh\u00f4ng? Hay c\u00f3 th\u1ec3 ng\u01b0\u1eddi \u0111\u00f3 s\u1ebd b\u1ecf ngo\u00e0i tai m\u1ed1i quan t\u00e2m c\u1ee7a b\u1ea1n th\u1ebf r\u1ed3i sau \u0111\u00f3 qu\u1edf tr\u00e1ch ai \u0111\u00f3 v\u00ec kh\u00f4ng l\u00e0m vi\u1ec7c t\u1ed1t; trong tr\u01b0\u1eddng h\u1ee3p n\u00e0y \u0111\u00f3 l\u00e0 b\u1ea1n th\u00ec sao? B\u1ea1n c\u00f3 n\u00ean chuy\u1ec3n th\u00f4ng \u0111i\u1ec7p n\u00e0y m\u1ed9t m\u00ecnh hay n\u00ean \u0111\u01b0a v\u00e0o c\u1ea3 ng\u01b0\u1eddi ki\u1ec3m th\u1eed v\u00e0 ng\u01b0\u1eddi ph\u00e1t tri\u1ec3n? B\u1ea1n c\u00f3 ng\u01b0\u1eddi n\u00e0o c\u00f3 th\u1ec3 h\u1ed7 tr\u1ee3 cho b\u1ea1n trong t\u00ecnh hu\u1ed1ng n\u00e0y kh\u00f4ng?<\/p>\n

N\u1ebfu b\u1ea1n mu\u1ed1n \u0111i t\u1edbi ng\u01b0\u1eddi ch\u1ee7, b\u1ea1n c\u1ea7n ch\u1ecdn th\u1eddi gian th\u00edch h\u1ee3p cho ng\u01b0\u1eddi ch\u1ee7 nghe th\u00f4ng \u0111i\u1ec7p c\u1ee7a b\u1ea1n. B\u1ea1n ph\u1ea3i l\u00ean l\u1ecbch h\u1ecdp t\u01b0\u01a1ng \u1ee9ng. B\u1ea1n ph\u1ea3i chu\u1ea9n b\u1ecb c\u1ea9n th\u1eadn \u0111i\u1ec1u b\u1ea1n \u0111\u1ecbnh n\u00f3i. Ph\u1ea3i ch\u1eafc r\u1eb1ng th\u00f4ng tin c\u1ee7a b\u1ea1n l\u00e0 ch\u00ednh x\u00e1c t\u1edbi chi ti\u1ebft. \u0110em theo m\u1ecdi t\u00e0i li\u1ec7u h\u1ed7 tr\u1ee3 c\u00f9ng b\u1ea1n v\u00e0 \u0111\u1eebng \u0111i ra ngo\u00e0i s\u1ef1 ki\u1ec7n m\u00e0 b\u1ea1n c\u00f3 th\u1ec3 ch\u1ee9ng minh \u0111\u01b0\u1ee3c. N\u1ebfu b\u1ea1n ph\u1ea3i ph\u00e1t bi\u1ec3u \u00fd ki\u1ebfn, ph\u1ea3i r\u00f5 r\u00e0ng r\u1eb1ng \u0111\u00f3 l\u00e0 \u00fd ki\u1ebfn c\u1ee7a b\u1ea1n.<\/p>\n

Ng\u01b0\u1eddi ch\u1ee7 c\u00f4ng ti b\u1eadn r\u1ed9n c\u00f3 th\u1ec3 cho b\u1ea1n n\u0103m t\u1edbi m\u01b0\u1eddi l\u0103m ph\u00fat. B\u1ea1n ph\u1ea3i ch\u1eafc r\u1eb1ng b\u1ea1n c\u00f3 th\u1ec3 n\u00eau th\u00f4ng \u0111i\u1ec7p c\u1ee7a b\u1ea1n trong gi\u1edbi h\u1ea1n th\u1eddi gian n\u00e0y v\u1edbi \u0111\u1ee7 chi ti\u1ebft nh\u01b0ng kh\u00f4ng qu\u00e1 nhi\u1ec1u. B\u1ea1n ph\u1ea3i c\u00f3 m\u1ecdi chi ti\u1ebft t\u1ea1i ch\u1ed7 khi b\u1ea1n g\u1eb7p \u00f4ng \u1ea5y trong tr\u01b0\u1eddng h\u1ee3p \u00f4ng \u1ea5y h\u1ecfi v\u1ec1 ch\u00fang. B\u1ea1n ph\u1ea3i ch\u1ec9 nh\u1eafc t\u1edbi s\u1ef1 ki\u1ec7n m\u00e0 b\u1ea1n quan t\u00e2m nh\u01b0ng c\u0169ng \u0111\u01b0\u1ee3c chu\u1ea9n b\u1ecb n\u1ebfu ng\u01b0\u1eddi ch\u1ee7 tr\u1edf n\u00ean gi\u1eadn. B\u1ea1n c\u00f3 th\u1ec3 v\u1eabn c\u00f2n b\u00ecnh th\u1ea3n \u0111\u01b0\u1ee3c kh\u00f4ng? B\u1ea1n c\u00f3 th\u1ec3 ki\u1ec3m so\u00e1t ph\u1ea3n \u1ee9ng ri\u00eang c\u1ee7a b\u1ea1n \u0111\u01b0\u1ee3c kh\u00f4ng?<\/p>\n

Sau \u0111\u00e2y l\u00e0 l\u1eddi khuy\u00ean c\u1ee7a t\u00f4i: Th\u00f4ng \u0111i\u1ec7p n\u00e0y kh\u00f4ng bao gi\u1edd n\u00ean l\u00e0 l\u1eddi bu\u1ed9c t\u1ed9i hay v\u1ec1 l\u1ed7i c\u1ee7a ai \u0111\u00f3. Th\u00f4ng \u0111i\u1ec7p n\u00e0y n\u00ean l\u00e0 \u201cT\u00f4i c\u1ea7n l\u1eddi khuy\u00ean c\u1ee7a \u00f4ng \u0111\u1ec3 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1. Ch\u1ee7 \u0111\u1ecbnh c\u1ee7a t\u00f4i l\u00e0 chuy\u1ec3n giao s\u1ea3n ph\u1ea9m ch\u1ea5t l\u01b0\u1ee3ng cho kh\u00e1ch h\u00e0ng.\u201d Ng\u01b0\u1eddi ch\u1ee7 kh\u00f4ng th\u1ec3 gi\u1eadn \u0111\u01b0\u1ee3c khi ai \u0111\u00f3 \u0111ang h\u1ecfi xin l\u1eddi khuy\u00ean c\u1ee7a \u00f4ng \u1ea5y thay v\u00ec bu\u1ed9c \u00f4ng \u1ea5y ra quy\u1ebft \u0111\u1ecbnh kh\u00f3 kh\u0103n. B\u1ea1n n\u00ean t\u1ed5 ch\u1ee9c th\u00f4ng \u0111i\u1ec7p c\u1ee7a b\u1ea1n nh\u01b0 th\u1ebf n\u00e0y: \u201cV\u1ea5n \u0111\u1ec1 l\u00e0 ch\u00fang t\u00f4i v\u1eabn c\u00f3 nhi\u1ec1u l\u1ed7i c\u1ea7n \u0111\u01b0\u1ee3c s\u1eeda nh\u01b0ng ch\u00fang t\u00f4i ch\u1ec9 c\u00f3 m\u1ed9t tu\u1ea7n. Theo \u00fd ki\u1ebfn t\u00f4i, n\u1ebfu t\u00f4i c\u00f3 th\u00eam ba tu\u1ea7n, t\u00f4i c\u00f3 th\u1ec3 s\u1eeda m\u1ecdi l\u1ed7i nh\u01b0ng ch\u00fang t\u00f4i \u0111\u00e3 n\u00f3i v\u1edbi kh\u00e1ch h\u00e0ng r\u1eb1ng ch\u00fang t\u00f4i s\u1ebd chuy\u1ec3n giao s\u1ea3n ph\u1ea9m \u1edf tu\u1ea7n t\u1edbi. T\u00f4i tin gi\u1ea3i ph\u00e1p c\u00f3 th\u1ec3 l\u00e0 th\u1ea3o lu\u1eadn v\u1edbi kh\u00e1ch h\u00e0ng v\u1ec1 thay \u0111\u1ed5i l\u1ecbch bi\u1ec3u b\u1eb1ng vi\u1ec7c \u0111\u1ec3 cho h\u1ecd bi\u1ebft t\u00ecnh h\u00ecnh c\u1ee7a ch\u00fang t\u00f4i v\u00ec ch\u00fang t\u00f4i mu\u1ed1n chuy\u1ec3n giao s\u1ea3n ph\u1ea9m ch\u1ea5t l\u01b0\u1ee3ng cho h\u1ecd. T\u00f4i c\u1ea7n h\u01b0\u1edbng d\u1eabn c\u1ee7a \u00f4ng \u0111\u1ec3 gi\u00fap t\u00f4i ra quy\u1ebft \u0111\u1ecbnh t\u1ed1t nh\u1ea5t c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c.\u201d<\/p>\n

B\u1ea1n kh\u00f4ng c\u1ea7n \u0111i v\u00e0o chi ti\u1ebft h\u01a1n (tr\u1eeb phi b\u1ea1n b\u1ecb h\u1ecfi). B\u1ea1n \u0111\u1eebng bu\u1ed9c t\u1ed9i b\u1ea5t k\u00ec ai v\u00ec b\u1ea1n \u0111ang h\u1ecfi l\u1eddi khuy\u00ean c\u1ee7a \u00f4ng \u1ea5y nh\u01b0ng b\u1ea1n c\u0169ng \u0111\u1ec1 ngh\u1ecb gi\u1ea3i ph\u00e1p logic (nhi\u1ec1u th\u1eddi gian h\u01a1n \u0111\u1ec3 lo\u1ea1i b\u1ecf l\u1ed7i). B\u1ea1n h\u1ed7 tr\u1ee3 cho danh ti\u1ebfng c\u1ee7a c\u00f4ng ti c\u1ee7a \u00f4ng \u1ea5y v\u00ec b\u1ea1n mu\u1ed1n chuy\u1ec3n giao s\u1ea3n ph\u1ea9m ch\u1ea5t l\u01b0\u1ee3ng cho kh\u00e1ch h\u00e0ng (Ai c\u00f3 th\u1ec3 gi\u1eadn \u0111\u01b0\u1ee3c v\u1edbi ph\u00e1t bi\u1ec3u nh\u01b0 th\u1ebf?). N\u1ebfu b\u1ea1n l\u00e0 ng\u01b0\u1eddi ch\u1ee7 c\u00f4ng ti, b\u1ea1n c\u00f3 l\u1ebd mu\u1ed1n c\u00f3 nh\u1eefng ng\u01b0\u1eddi qu\u1ea3n l\u00ed c\u00f3 th\u1ec3 ngh\u0129 \u0111\u01b0\u1ee3c v\u1ec1 gi\u1ea3i ph\u00e1p v\u00e0 h\u1ecfi xin ph\u00e9p \u0111\u1ec3 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 h\u01a1n l\u00e0 ai \u0111\u00f3 ch\u1ec9 hi\u1ec7n di\u1ec7n v\u00e0 y\u00eau c\u1ea7u b\u1ea1n gi\u1ea3i quy\u1ebft ch\u00fang. Gi\u1ea3i ph\u00e1p n\u00e0y s\u1ebd kh\u00f4ng l\u00e0m cho ng\u01b0\u1eddi qu\u1ea3n l\u00ed gi\u1eadn b\u1ea1n v\u00ec quy\u1ebft \u0111\u1ecbnh cu\u1ed1i c\u00f9ng v\u1eabn l\u00e0 \u1edf ng\u01b0\u1eddi ch\u1ee7 c\u00f4ng ti.<\/p>\n

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—-English version—-<\/p>\n

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Solving difficult situation<\/p>\n

A testing manager wrote to me: \u201cI work on a project that has many defects but only have one week before the delivery dateline. The project manager reports to the owner and customers that the software is \u201cgood\u201d and ready to deliver. I know that the software cannot be released because it would take several weeks for developers to fix defects. If customers find out that the software has defects, testers will be blamed for it. As the testing manager, it is my job to provide accurate information to the company owner so he can make the right decision. I am afraid that it will make the project manager and a lot of people unhappy. Please help.”<\/p>\n

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Answer: It seems that you want to report the true state of the project but afraid that it will make some people unhappy. First, it will make the project manager looks bad. It may cause him to lose face with company owner for his false report. It will make the customers angry because the project will be delay for few weeks. It will make the company owner unhappy for something that he did not expect and is forced to solve. Of course, you do not want to damage your credibility as testing manager in the company.<\/p>\n

This is a difficult situation because what you want to say is what many people do not want to hear so it is no longer a technical issue but an organizational issue. You cannot predict what other people do but with careful preparation you can deliver a difficult message to get a favorable response. The question is who should you talk to first? I suggest that you raise your concern to the project manager because you work for him. It is possible that he did not know that the project has so many defects? If he dismisses your concerns, you need to think about where you could go next. Think about what will happen if the owner gets the bad news. Do you think the company owner is a person of integrity? or maybe he would dismiss your concern then later blame somebody for not doing a good job; in this case it is you? Should you deliver the message alone or include testers and developers? Do you have anyone who may support you in this situation?<\/p>\n

If you want to go to the owner, you need to pick an appropriate time for the owner to hear your message. You must schedule the meeting accordingly. You must prepare carefully of what you are going to say. Make sure that your information is accurate with details. Bring any supporting material with you and do not go beyond facts that you can prove. If you must state an opinion, be clear that it is your opinion.<\/p>\n

A busy company owner may give you five to fifteen minutes. You must make sure that you can give your message within this time limit with just enough details but not too much. You must have all the details in place when you meet with him in case he ask for them. You must only mention the fact about your concern but also be prepared if the owner becomes angry. Can you remain calm? Can you manage your own reactions?<\/p>\n

Following is my advice: The message should NEVER be an accusation or about someone\u2019s fault. The message should be \u201cI need your advice to solve a problem. My intention is to deliver a quality product to customers\u201d. The owner cannot be angry when someone is asking him for advice rather than forcing him to make a difficult decision. You should organize your message like this: \u201cThe problem is we still have many defects that need to be fixed but we only have one week. In my opinion, if I have three more weeks I can fixed all defects but we already told customer that we will deliver the product by next week. I believe the possible solution is to discuss with the customer on a change in schedule by let them know our situation as we want to deliver a quality product to them. I need your guidance in helping me making the best decision possible.\u201d<\/p>\n

You do not need to go into more detail (Unless you are asked). You do not accuse anyone since you are asking for his advice but you also propose a logical solution (More time to remove defects). You support his company\u2019s reputation because you want to deliver a quality product to customers (Who can be angry with a statement like that?). If you are the owner of the company, you probably like to have managers who can think about solutions and ask for permission to solve problems rather than someone just present a problem and ask you to solve for them. This solution will not make the project manager be angry with you because the final decision is still with the company owner.<\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

Ng\u01b0\u1eddi qu\u1ea3n l\u00ed ki\u1ec3m th\u1eed \u0111\u00e3 vi\u1ebft cho t\u00f4i: \u201cT\u00f4i l\u00e0m vi\u1ec7c tr\u00ean d\u1ef1 \u00e1n c\u00f3 nhi\u1ec1u l\u1ed7i nh\u01b0ng ch\u1ec9 c\u00f3 m\u1ed9t tu\u1ea7n tr\u01b0\u1edbc h\u1ea1n … <\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18,24],"tags":[],"class_list":["post-1708","post","type-post","status-publish","format-standard","hentry","category-loi-khuyen-cho-sinh-vien","category-quan-li-du-an"],"_links":{"self":[{"href":"https:\/\/science-technology.vn\/index.php?rest_route=\/wp\/v2\/posts\/1708","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/science-technology.vn\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/science-technology.vn\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/science-technology.vn\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/science-technology.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1708"}],"version-history":[{"count":1,"href":"https:\/\/science-technology.vn\/index.php?rest_route=\/wp\/v2\/posts\/1708\/revisions"}],"predecessor-version":[{"id":1709,"href":"https:\/\/science-technology.vn\/index.php?rest_route=\/wp\/v2\/posts\/1708\/revisions\/1709"}],"wp:attachment":[{"href":"https:\/\/science-technology.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1708"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/science-technology.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1708"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/science-technology.vn\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1708"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}